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HomeMy WebLinkAboutFW Undeliverable messageDave, FYI Todd Todd Morley Community & Economic Development Director City of Cape Canaveral 7510 N. Atlantic Ave. P.O. Box 326 Cape Canaveral, FL 32920 (321) 868-1222 x14 (321) 868-1247 (fax) t.morley@cityofcapecanaveral.org <mailto:t.morley@cityofcapecanaveral.org> www.cityofcapecanaveral.org <http://www.cityofcapecanaveral.org/> “If it is to be, it is up to me” From: Mia Goforth Sent: Wednesday, August 20, 2014 1:39 PM To: Kim McIntire Cc: Angela Apperson; Susan Juliano; Todd Morley Subject: FW: Undeliverable message Kim, Can you follow up with Sam please? Thanks! Mia From: Susan Juliano Sent: Wednesday, August 20, 2014 1:28 PM To: Mia Goforth Subject: FW: Undeliverable message Can you ask Sam to take a look at this please. Evidently we are having an issue on our side being able to get emails to Jeff Lucas, P.E. on the Cumberland Farms project. Thank you, Susan From: Lucas, Jeffrey A [mailto:Jeffrey.Lucas@atkinsglobal.com] Sent: Wednesday, August 20, 2014 1:19 PM To: Susan Juliano Subject: FW: Undeliverable message Answer provided below by our IT. Please have your IT take a look at it. Hopefully they can remedy. Thank you again for helping with this. -Jeff Jeff Lucas, PE Senior Engineer/Project Manager, Civil 321-775-6647 ATKINS From: Davis, Brad C Sent: Wednesday, August 20, 2014 12:26 PM To: Lucas, Jeffrey A Cc: Allison, Michael D Subject: RE: Undeliverable message Jeff, This is a problem with their SPF record on their side. See the explanation below: SPF failed from IP XXX.XXX.XXX.XXX This error indicates that the server that sent the mail server is not listed as authorized to send mail for that domain according to the domain SPF record. If it is a legitimate email sent from one of your servers, you should check the SPF record and correct it so that it can validate and deliver mail The point of a SPF check is to make sure the source of the email is real and not spoofed for the purposes of sending spam. We have also have seen these issues recently with companies or agencies moving to Office365 and not having the Exchange setup properly for the new source SMTP being published. Thanks…. Bradford Davis District Technology Manager ATKINS 482 South Keller Road, Orlando, FL, 32810 | Tel: +1 (407) 806 4335 | Fax: +1 (407) 806 4500 | Cell: +1 (407) 493 5511 | Email: brad.davis@atkinsglobal.com <mailto:brad.davis@atkinsglobal.com> | Web: www.atkinsglobal.com <http://www.atkinsglobal.com/> www.atkinsglobal.com/northamerica <http://www.atkinsglobal.com/northamerica> From: Lucas, Jeffrey A Sent: Wednesday, August 20, 2014 12:18 PM To: Davis, Brad C Cc: Allison, Michael D Subject: Fw: Undeliverable message Here's the error message. Please help. -jeff lucas From: Susan Juliano [mailto:susan.g.juliano@gmail.com] Sent: Wednesday, August 20, 2014 12:11 PM To: Lucas, Jeffrey A Subject: Undeliverable message server-12.tower-180.messagelabs.com <http://server-12.tower-180.messagelabs.com> rejected your message to the following email addresses: Lucas, Jeffrey A (Jeffrey.Lucas@atkinsglobal.com) <mailto:Jeffrey.Lucas@atkinsglobal.com> server-12.tower-180.messagelabs.com <http://server-12.tower-180.messagelabs.com> gave this error: Sender Policy Framework (SPF) fail A problem occurred while delivering this message to this email address. Try sending this message again. If the problem continues, please contact your helpdesk. Diagnostic information for administrators: Generating server: BY2PR09MB094.namprd09.prod.outlook.com <http://BY2PR09MB094.namprd09.prod.outlook.com> Jeffrey.Lucas@atkinsglobal.com <mailto:Jeffrey.Lucas@atkinsglobal.com> server-12.tower-180.messagelabs.com <http://server-12.tower-180.messagelabs.com> Remote Server returned '553 Sender Policy Framework (SPF) fail' Original message headers: Received: from BY2PR09MB061.namprd09.prod.outlook.com <http://BY2PR09MB061.namprd09.prod.outlook.com> (10.242.36.11) by BY2PR09MB094.namprd09.prod.outlook.com <http://BY2PR09MB094.namprd09.prod.outlook.com> (10.242.35.144) with Microsoft SMTP Server (TLS) id 15.0.1005.10; Thu, 14 Aug 2014 14:16:34 +0000 Received: from BY2PR09MB061.namprd09.prod.outlook.com <http://BY2PR09MB061.namprd09.prod.outlook.com> ([169.254.5.9]) by BY2PR09MB061.namprd09.prod.outlook.com <http://BY2PR09MB061.namprd09.prod.outlook.com> ([169.254.5.9]) with mapi id 15.00.1005.008; Thu, 14 Aug 2014 14:16:34 +0000 From: Susan Juliano <S.Juliano@cityofcapecanaveral.org <mailto:S.Juliano@cityofcapecanaveral.org> > To: David Dickey <D.Dickey@cityofcapecanaveral.org <mailto:D.Dickey@cityofcapecanaveral.org> > CC: "Lucas, Jeffrey A" <Jeffrey.Lucas@atkinsglobal.com <mailto:Jeffrey.Lucas@atkinsglobal.com> > Subject: RE: Community Appearance Board Thread-Topic: Community Appearance Board Thread-Index: Ac+3tCMdSTkBJifdRcKYZsXtZ7R7BAADEbXQAAJdSAA= Date: Thu, 14 Aug 2014 14:16:34 +0000 Message-ID: <c2fa996a42ba44c1bb1aa0fdcb792579@BY2PR09MB061.namprd09.prod.outlook.com <mailto:c2fa996a42ba44c1bb1aa0fdcb792579@BY2PR09MB061.namprd09.prod.outl ook.com> > References: <D6E3211C036A60469EB538B62FAF61CC7F81A5CCE3@SUSD032810.wsatkins.com <mailto:D6E3211C036A60469EB538B62FAF61CC7F81A5CCE3@SUSD032810.wsatkins.c om> > <3a61a203c8fa4ad0b6d9a52cdcdbb3df@BL2PR09MB083.namprd09.prod.outlook.com <mailto:3a61a203c8fa4ad0b6d9a52cdcdbb3df@BL2PR09MB083.namprd09.prod.outl ook.com> > In-Reply-To: <3a61a203c8fa4ad0b6d9a52cdcdbb3df@BL2PR09MB083.namprd09.prod.outlook.com <mailto:3a61a203c8fa4ad0b6d9a52cdcdbb3df@BL2PR09MB083.namprd09.prod.outl ook.com> > Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: x-originating-ip: [208.65.51.232] x-microsoft-antispam: BCL:0;PCL:0;RULEID:;UriScan:; x-forefront-prvs: 03030B9493 x-forefront-antispam-report: SFV:NSPM;SFS:(10009004)(252514010)(377454003)(41574002)(199003)(189002)( 85852003)(66066001)(19300405004)(33646002)(74316001)(2656002)(108616004) (83322001)(77982001)(99396002)(19617315012)(77096002)(20776003)(4396001) (64706001)(19580405001)(80022001)(16297215004)(19580395003)(92566001)(10 6356001)(105586002)(76482001)(107046002)(50986999)(76576001)(76176999)(1 10136001)(87936001)(19625215002)(74502001)(81542001)(15975445006)(791020 01)(54356999)(99936001)(81342001)(31966008)(16236675004)(85306004)(86362 001)(15202345003)(46102001)(74662001)(21056001)(101416001)(83072002)(992 86002)(95666004)(24736002);DIR:OUT;SFP:1101;SCL:1;SRVR:BY2PR09MB094;H:BY 2PR09MB061.namprd09.prod.outlook.com <http://BY2PR09MB061.namprd09.prod.outlook.com> ;FPR:;MLV:sfv;PTR:InfoNoRecords;A:1;MX:1;LANG:en; Content-Type: multipart/mixed; boundary="_004_c2fa996a42ba44c1bb1aa0fdcb792579BY2PR09MB061namprd09pro_" MIME-Version: 1.0 X-OriginatorOrg: cityofcapecanaveral.org <http://cityofcapecanaveral.org> _______________________________________________________________________ ____ The IS team in Atkins has scanned this email and any attachments for viruses and other threats; however no technology can be guaranteed to detect all threats. Always exercise caution before acting on the content of an email and before opening attachments or following links contained within the email. ________________________________ This email and any attached files are confidential and copyright protected. If you are not the addressee, any dissemination of this communication is strictly prohibited. Unless otherwise expressly agreed in writing, nothing stated in this communication shall be legally binding. The ultimate parent company of the Atkins Group is WS Atkins plc. Registered in England No. 1885586. Registered Office Woodcote Grove, Ashley Road, Epsom, Surrey KT18 5BW. A list of wholly owned Atkins Group companies registered in the United Kingdom and locations around the world can be found at http://www.atkinsglobal.com/site-services/group-company-registration-det ails <http://www.atkinsglobal.com/site-services/group-company-registration-de tails> Consider the environment. Please don't print this e-mail unless you really need to. Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing to:susan.g.juliano@gmail.com] Sent: Wednesday, August 20, 2014 12:11 PM To: Lucas, Jeffrey A Subject: Undeliverable message server-12.tower-180.messagelabs.com <http://server-12.tower-180.messagelabs.com> rejected your message to the following email addresses: Lucas, Jeffrey A (Jeffrey.Lucas@atkinsglobal.com) <mailto:Jeffrey.Lucas@atkinsglobal.com> server-12.tower-180.messagelabs.com <http://server-12.tower-180.messagelabs.com> gave this error: Sender Policy Framework (SPF) fail A problem occurred while delivering this message to this email address. Try sending this message again. If the problem continues, please contact your helpdesk. Diagnostic information for administrators: Generating server: BY2PR09MB094.namprd09.prod.outlook.com <http://BY2PR09MB094.namprd09.prod.outlook.com> Jeffrey.Lucas@atkinsglobal.com <mailto:Jeffrey.Lucas@atkinsglobal.com> server-12.tower-180.messagelabs.com <http://server-12.tower-180.messagelabs.com> Remote Server returned '553 Sender Policy Framework (SPF) fail' Original message headers: Received: from BY2PR09MB061.namprd09.prod.outlook.com <http://BY2PR09MB061.namprd09.prod.outlook.com> (10.242.36.11) by BY2PR09MB094.namprd09.prod.outlook.com <http://BY2PR09MB094.namprd09.prod.outlook.com> (10.242.35.144) with Microsoft SMTP Server (TLS) id 15.0.1005.10; Thu, 14 Aug 2014 14:16:34 +0000 Received: from BY2PR09MB061.namprd09.prod.outlook.com <http://BY2PR09MB061.namprd09.prod.outlook.com> ([169.254.5.9]) by BY2PR09MB061.namprd09.prod.outlook.com <http://BY2PR09MB061.namprd09.prod.outlook.com> ([169.254.5.9]) with mapi id 15.00.1005.008; Thu, 14 Aug 2014 14:16:34 +0000 From: Susan Juliano <S.Juliano@cityofcapecanaveral.org <mailto:S.Juliano@cityofcapecanaveral.org> > To: David Dickey <D.Dickey@cityofcapecanaveral.org <mailto:D.Dickey@cityofcapecanaveral.org> > CC: "Lucas, Jeffrey A" <Jeffrey.Lucas@atkinsglobal.com <mailto:Jeffrey.Lucas@atkinsglobal.com> > Subject: RE: Community Appearance Board Thread-Topic: Community Appearance Board Thread-Index: Ac+3tCMdSTkBJifdRcKYZsXtZ7R7BAADEbXQAAJdSAA= Date: Thu, 14 Aug 2014 14:16:34 +0000 Message-ID: <c2fa996a42ba44c1bb1aa0fdcb792579@BY2PR09MB061.namprd09.prod.outlook.com <mailto:c2fa996a42ba44c1bb1aa0fdcb792579@BY2PR09MB061.namprd09.prod.outl ook.com> > References: <D6E3211C036A60469EB538B62FAF61CC7F81A5CCE3@SUSD032810.wsatkins.com <mailto:D6E3211C036A60469EB538B62FAF61CC7F81A5CCE3@SUSD032810.wsatkins.c om> > <3a61a203c8fa4ad0b6d9a52cdcdbb3df@BL2PR09MB083.namprd09.prod.outlook.com <mailto:3a61a203c8fa4ad0b6d9a52cdcdbb3df@BL2PR09MB083.namprd09.prod.outl ook.com> > In-Reply-To: <3a61a203c8fa4ad0b6d9a52cdcdbb3df@BL2PR09MB083.namprd09.prod.outlook.com <mailto:3a61a203c8fa4ad0b6d9a52cdcdbb3df@BL2PR09MB083.namprd09.prod.outl ook.com> > Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: x-originating-ip: [208.65.51.232] x-microsoft-antispam: BCL:0;PCL:0;RULEID:;UriScan:; x-forefront-prvs: 03030B9493 x-forefront-antispam-report: SFV:NSPM;SFS:(10009004)(252514010)(377454003)(41574002)(199003)(189002)( 85852003)(66066001)(19300405004)(33646002)(74316001)(2656002)(108616004) (83322001)(77982001)(99396002)(19617315012)(77096002)(20776003)(4396001) (64706001)(19580405001)(80022001)(16297215004)(19580395003)(92566001)(10 6356001)(105586002)(76482001)(107046002)(50986999)(76576001)(76176999)(1 10136001)(87936001)(19625215002)(74502001)(81542001)(15975445006)(791020 01)(54356999)(99936001)(81342001)(31966008)(16236675004)(85306004)(86362 001)(15202345003)(46102001)(74662001)(21056001)(101416001)(83072002)(992 86002)(95666004)(24736002);DIR:OUT;SFP:1101;SCL:1;SRVR:BY2PR09MB094;H:BY 2PR09MB061.namprd09.prod.outlook.com <http://BY2PR09MB061.namprd09.prod.outlook.com> ;FPR:;MLV:sfv;PTR:InfoNoRecords;A:1;MX:1;LANG:en; Content-Type: multipart/mixed; boundary="_004_c2fa996a42ba44c1bb1aa0fdcb792579BY2PR09MB061namprd09pro_" MIME-Version: 1.0 X-OriginatorOrg: cityofcapecanaveral.org <http://cityofcapecanaveral.org> _______________________________________________________________________ ____ The IS team in Atkins has scanned this email and any attachments for viruses and other threats; however no technology can be guaranteed to detect all threats. Always exercise caution before acting on the content of an email and before opening attachments or following links contained within the email. ________________________________ This email and any attached files are confidential and copyright protected. If you are not the addressee, any dissemination of this communication is strictly prohibited. Unless otherwise expressly agreed in writing, nothing stated in this communication shall be legally binding. The ultimate parent company of the Atkins Group is WS Atkins plc. Registered in England No. 1885586. Registered Office Woodcote Grove, Ashley Road, Epsom, Surrey KT18 5BW. A list of wholly owned Atkins Group companies registered in the United Kingdom and locations around the world can be found at http://www.atkinsglobal.com/site-services/group-company-registration-det ails <http://www.atkinsglobal.com/site-services/group-company-registration-de tails> Consider the environment. Please don't print this e-mail unless you really need to. Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing