HomeMy WebLinkAboutPacket 11-05-2009 Add'l Items City Manager's Office
Memo
To: Mayor and City Council Members
From:Bennett Boucher, City Manager
Date: 9/9/2009
Re: Annual City Manager Evaluation
The attached City Manager Evaluation form is taken from the International City
Managers Association.
There are nine (9) evaluation categories for you to score on a scale of 1 to 5 with one
being poor and five being excellent. There is also space available for comments.
Pursuant to Section (3)of my employment agreement with the City,
(a) The City Council shall review and evaluate the performance of the Employee at
least once annually, on the anniversary of this agreement. Said review and
evaluation shall be in accordance with specific criteria developed jointly by
Employer and Employee. Further, the City Council shall provide the Employee
with a written statement summarizing its findings and providing an adequate
opportunity for the Employee to discuss his evaluation with the City Council.
(b) At least Annually in the month of the anniversary of this agreement, the City
Council and Employee shall define such goals and performance objectives which
they determine necessary for the proper operation of the City and in the
attainment of the City Council's policy objectives and shall further establish a
relative priority among those various goals and objectives, said goals and
objectives to be reduced to writing. They shall generally be attainable within the
time limitations as specified and the annual operating and capital budgets and
appropriations provided.
Please fill out the attached form, and schedule a meeting with me at your
convenience.
As requested, I have attached the City Manager's self evaluation using the same
form. Once, all the Council Members evaluations are turned in and individual
meetings held, this will be placed on a future City Council meeting to be discussed
collectively.
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CITY OF CAPE CANAVERAL
CITY MANAGER EVALUATION
Rate each item on the evaluation sheet based on the following scale:
(1) poor, (2) fair, (3) good, (4) very good, (5) excellent
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(Note: If unable to rate a particular item, place an "N/O" which indicates that the
particular item/issue has not been observed by the rater.)
Bennett Boucher 9-16-09
City Manager- Name Evaluation Due Date
Organizational Management
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1. Plans and organizes work that implements the policies of the City Council.
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2. Initiates/maintains effective professional relationships with Department
Heads. Demonstrates knowledge/understanding of Departmental operations.
Comments:
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Fiscal Management
1. Plans and organizes the preparation of an annual budget with
documentation, etc. that conforms to guidelines adopted by the
Council.
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2. Administers the adopted budget within approved revenues and
expenditures. 1
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City Manager Evaluation
3. Plans, organizes and supervises the most economic utilization of
staff, materials, and machinery/equipment.
4. Prepares reports for Council that comprise the most up-to-date
data available concerning expenditures and revenue.
Comments:
Planning
1. Establishes a process of planning in anticipation of future needs
and problems.
2. Participates in the establishment of reasonable goals/objectives
for the City and each of its Departments.
3. Achieves goals/objectives, which are the direct responsibility of the
City Manager in a timely and professional manner.
4. Assists and coordinates with the City Council and staff in the
implementation of all city goals/objectives.
Comments:
Staffing
1. Recruits and retains qualified Department Heads.
2. Initiates corrective action to improve employee job performance,
when needed.
3. Effectively manages personnel issues including employee
insurance, fringe benefits, promotions, pensions, performance
evaluations and union negotiations.
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City Manager Evaluation
Comments:
Supervision
1. Encourages Department Heads to make decisions within their own
jurisdictions without City Manager approval, yet maintains
appropriate control of administrative operations.
2. Instills confidence and initiative in subordinates and emphasize
support rather than restrictive controls for their programs.
3. Has developed an open professional relationship with all City
employees.
Comments:
Relations with Council
1. Responds to requests for information or assistance by the Council
and/or by individual Council Members.
2. Adequately informs the Council of current issues.
3. Accepts and responds to constructive criticism and advice.
4. Carries out the directives of the Council as a whole, rather than
those of any individual Council Member.
5. Assumes responsibility for staff performance.
Comments:
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City Manager Evaluation
Reporting
1. Provides the Council with reports concerning matters of
importance to the City.
2. Reports are accurate and comprehensive.
3. Reports are generally produced through own initiative, as well as
when requested by Council.
Comments:
Citizen and Intergovernmental Relations
1. Handles citizens' complaints and questions in a professional and
prompt manner.
2. Willingness to meet with members of the community and discuss
issues of concern; initiates follow-up as appropriate
3. Cooperates with neighboring communities and maintains open
communications with other municipalities in areas that may affect
or relate to the City.
Comments:
Professional/Personal Characteristics
1. Invests sufficient effort and time in being diligent and thorough in
the performance of job responsibilities.
2. Demonstrates willingness to attend seminars/conferences to be
kept informed of new legislation, methods and techniques.
3. Demonstrates professional personal appearance.
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• City Manager Evaluation
4. Professional presence - Adequately represents the City with other
units of government, professional associations and civic
groups/organizations.
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Comments:
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Council Observations
1. During the coming year, in what can the City Manager take the greatest pride?
What do you observe are his strongest points and finest accomplishments this
year?
Comments: I,
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2. What areas do you observe most need improvement? Why? Do you have any
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constructive, positive ideas as to how the city Manager can improve these
areas?
Comments:
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3. Two things that the Manager does now that I would most like him to continue:
a.
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City Manager Evaluation
b.
4. Two things that the Manager does now that I would most like him to discontinue:
a.
b.
5. Two things that the Manager does not do now that I would most like him to do:
a.
b.
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Name and Title of Person Performing Evaluation Date
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141.7
CITY OF CAPE CANAVERAL
CITY MANAGER SELF EVALUATION
Rate each item on the evaluation sheet based on the following scale:
(1) poor, (2) fair, (3) good, (4) very good, (5) excellent
(Note: If unable to rate a particular item, place an "N/O" which indicates that the
particular item/issue has not been observed by the rater.)
Bennett Boucher 9-16-09
City Manager - Name Evaluation Due Date
Organizational Management
1. Plans and organizes work that implements the policies of the City Council. 4
2. Initiates/maintains effective professional relationships with Department
Heads. Demonstrates knowledge/understanding of Departmental operations. 4
City Manager Comments: Assist City Council with developing a short term 1 — 3 year
and long term action plan that is financially viable with the resources that are available.
Effectively works with Department Heads in implementing City Councils goals and
objectives. Schedules staff meetings twice a month, review departmental and
organizational issues, and the action items of Council. Department Heads have an
opportunity to bring forth issues and we communicate well with each other.
Fiscal Management
1. Plans and organizes the preparation of an annual budget with
documentation, etc. that conforms to guidelines adopted by the
Council. 5
2. Administers the adopted budget within approved revenues and 5
expenditures.
3. Plans, organizes and supervises the most economic utilization of
staff, materials, and machinery/equipment.
4
City Manager Evaluation
4. Prepares reports for Council that comprise the most up-to-date
data available concerning expenditures and revenue. 5
City Manager Comments: With the economic downturn and declining
revenues I have consistently provided City Council with a balanced
budget while maintaining core services and programs. Maintains
GASB financial compliance.
Planning
1. Establishes a process of planning in anticipation of future needs 4
and problems.
2. Participates in the establishment of reasonable goals/objectives 5
for the City and each of its Departments.
3. Achieves goals/objectives, which are the direct responsibility of the 4
City Manager in a timely and professional manner.
4. Assists and coordinates with the City Council and staff in the 4
implementation of all city goals/objectives.
City Manager Comments: Annually I conduct a two day goal and
objective session with City Council and staff to discuss projects,
programs and services for the upcoming fiscal year, and update
City Council on the status of the current year's goals and
objectives.
Staffing
1. Recruits and retains qualified Department Heads. 4
2. Initiates corrective action to improve employee job performance, 4
when needed.
3. Effectively manages personnel issues including employee 4
insurance, fringe benefits, promotions, pensions, performance
evaluations and union negotiations.
2
City Manager Evaluation
City Manager Comments: Goal is to always recruit the most qualified
individuals to fill positions. Continue to provide cost efficient and
competitive wage and benefit package to attract and retain a
talented workforce. Negotiates annual contract amendments that
are fair and reasonable with the Union's business agent.
Supervision
1. Encourages Department Heads to make decisions within their own 5
jurisdictions without City Manager approval, yet maintains
appropriate control of administrative operations.
2. Instills confidence and initiative in subordinates and emphasize 4
support rather than restrictive controls for their programs.
3. Has developed an open professional relationship with all City 4
employees.
City Manager Comments: Empower Department Heads to implement
and oversee their respective services, programs and projects. Have
an open door policy and provide constructive feedback as needed,
and I encourage Staff to provide me with constructive feedback as
well.
Relations with Council
1. Responds to requests for information or assistance by the Council 4
and/or by individual Council Members.
2. Adequately informs the Council of current issues. 4
3. Accepts and responds to constructive criticism and advice. 4
4. Carries out the directives of the Council as a whole, rather than 5
those of any individual Council Member.
5. Assumes responsibility for staff performance. 5
City Manager Comments: Information requests, depending on the
amount of research needed, is responded to in a timely manner.
Council is informed on current issues via quarterly reports, weekly
and daily reports submitted by staff or the City Manager, completed
the first annual state of the City report. I am always open to
constructive criticism by City Council collectively or by individual
members of City Council. I encourage City Council members with
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City Manager Evaluation
individual issues to seek a consensus among the members in order
to set priority action items. I am proud of our professionalism, and
accept responsibility for the performance of myself and staff.
Reporting
1. Provides the Council with reports concerning matters of 5
importance to the City.
2. Reports are accurate and comprehensive. 4
3. Reports are generally produced through own initiative, as well as 4
when requested by Council.
City Manager Comments: Reports are provided during normal
operations and during emergency events in a timely manner.
Financial and operational reports are provided on a quarterly basis,
and I report on events as they occur, and follow up with after action
reports. Example, Tropical storm Fay.
Citizen and Intergovernmental Relations
1. Handles citizens' complaints and questions in a professional and 5
prompt manner.
2. Willingness to meet with members of the community and discuss 5
issues of concern; initiates follow-up as appropriate
3. Cooperates with neighboring communities and maintains open 5
communications with other municipalities in areas that may affect
or relate to the City.
City Manager Comments: Handle citizen complaints via verbal, written,
or submitted over the internet with our online "Better Place" tracking
program. I am proud of our fast and professional customer service
response in resolving citizen complaints in a timely manner. City
Council was provided with a one year print out of our"better place"
responses earlier this year that showed our commitment to
customer service and our prompt resolution of issues.
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City Manager Evaluation
Professional/Personal Characteristics
1. Invests sufficient effort and time in being diligent and thorough in 5
the performance of job responsibilities.
2. Demonstrates willingness to attend seminars/conferences to be 4
kept informed of new legislation, methods and techniques.
3. Demonstrates professional personal appearance. 4
4. Professional presence - Adequately represents the City with other
units of government, professional associations and civic
groups/organizations. 4
City Manager Comments: Effectively and often consults and networks
with peers in the City Manager field. I enjoy working with municipal,
county and state representatives on issues that involve our
community, county or state. Kept City Council and Staff informed
on the status of legislative issues, when the State Legislature is in
session. Observes and upholds high ethical standards consistent
with City, State and ICMA policies.
Observations
1. During the coming year, in what can the City Manager take the greatest pride?
What do you observe are his strongest points and finest accomplishments this
year?
City Manager Comments: During the coming year, manage the City through the
recession without reducing programs or services. Work with City Council to establish a
viable action plan to implement the recent community visioning results.
Fiscal Management, project planning and communications are my strongest points.
Closed the 2008 fiscal year with a General fund balance of $5,489,198 with no general
obligation debt. Major capital projects were completed during the past year; see annual
state of the City report, and going forward with the Ridgewood Avenue streetscape
project scheduled for completion in 2010. Communicates effectively with openness
and transparency when addressing City Council, employees, media and the public.
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City Manager Evaluation
2. What areas do you observe most need improvement? Why? Do you have any
constructive, positive ideas as to how the city Manager can improve these
areas?
City Manager Comments: Work with City Council and Staff to develop a better defined
short term and long term strategic plan. This can be completed by being able to work
effectively together in order to articulate and develop City Council's direction into viable
policies, goals and objectives that is consistent with the community's vision.
3. Two things that the Manager does now that I would most like him to continue:
a. Fiscal Management—Without proper financial management of the
City's funds, we will not be able to realize any of our short or long term objectives.
b. Communication — Being able to effectively communicate the programs, projects and
services we offer in an open and transparent City Government.
4. Two things that the Manager does now that I would most like him to discontinue:
a. Working on computer issues. Need to bid IT services fall of 2009.
b. Updating the web site
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City Manager Evaluation
5. Two things that the Manager does not do now that I would most like him to do:
a. More involved with economic development activities.
b. Development of a performance measures system for each department tied into
the annual budget.
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•=a nd T o Person Performing Evalua •.n Date