HomeMy WebLinkAboutVerizon Connect_Sourcewell Contract 020221_version 022824_Reveal So LJ rc(mH 0 C 0 0rHcQ fl02 221...11^ \NII::
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Exhibit C-1: Verizon Connect NWF Additional Terms and Conditions
These additional terms and conditions set forth in this Exhibit C-1 (the "Additional Terms") are part of
Sourcewell Contract #020221-NWF ("Sourcewell Contract"), which governs the purchase and use by a
Sourcewell Member ("Customer" or "You") of products and services offered by Verizon Connect NWF Inc.
("VCN"). Customer's providing an electronic signature as part of completing an electronic Order Form or
submitting or signing an Order Form for products and services offered pursuant to the Sourcewell Contract
indicates Customer's acceptance of the terms of the Sourcewell Contract, including these Additional Terms. If
Customer does not agree to the Sourcewell Contract, including these Additional Terms, the Customer may not
order such products or services. With respect to each Customer, its Accepted Order Form plus the terms of the
Sourcewell Contract, including these Additional Terms, are collectively referred to herein as the "Agreement".
If there is a conflict between the terms of a Customer's Accepted Order Form and its Agreement, the terms of
the Agreement (without reference to its Accepted Order Form) shall prevail.
Pursuant to the Sourcewell Contract, VCN offers the following three suites of telematics product offerings:
(1) VCN Solutions -- the Devices, VCN Services, VCN Website, Customer Website Pages and
Installation Services developed and offered by VCN (collectively, "VCN Solutions");
(2) VCT Solutions -- the Devices, VCT Service Website, VCT Server Software, Remote Software,
Map Data, VCN Website and Installation Services developed by Verizon Connect Telo ("VCT") and
offered through its affiliate, VCN (collectively, "VCT Solutions"); and
(3) VCF Solutions -- the Devices, accessories and services developed by Verizon Connect Fleet
("VCF") and offered through its affiliate, VCN (collectively, "VCF Solutions").
Unless otherwise specified in this exhibit, these Additional Terms shall apply to VCN Solutions, VCT Solutions
and VCF Solutions (collectively, "Verizon Connect Services").
1. DEFINITIONS
When used in these Additional Terms, the following terms, when capitalized, shall have the meaning as
set forth below:
1.1. Accepted Order Form: An Order Form which has been executed by Customer and accepted
by VCN.
1.2. Agreement Term: Agreement Term shall have the meaning set forth in Section 11.1 below.
1.3. Confidential Information: Any non-public or proprietary information of a party (the "Disclosing
Party") which is obtained by the other party (the "Receiving Party") in the course of activity pursuant to
the Agreement, including information which is disclosed on an Order Form, or in connection with the
provision to, and use by, Customer of Verizon Connect Services, whether such information is disclosed
in oral, written, graphic, electronic or any other form. Confidential Information does not include any
information that the Receiving Party can show: (a) was known to the Receiving Party prior to receiving
the same from the Disclosing Party; (b) is independently developed by the Receiving Party; (c) is
acquired by the Receiving Party from another source that has the right to disclose such information
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without restriction as to use or disclosure; or (d) is or becomes part of the public domain through no
fault or action of the Receiving Party.
1.4. Devices: The physical equipment designated on an Accepted Order Form.
1.5. Fees: The purchase prices for Devices and accessories, Installation Service fees for Devices,
the fees for the applicable VCN Services, VCT Services and/or VCF Services, and any other fees
payable by Customer as set forth in these Additional Terms and an Accepted Order Form.
1.6. Installation Services: The set of services offered to install Devices in accordance with Section
4 below. Installation Services may include: (i) the installation of Devices and corresponding
accessories into Customer-designated Vehicles; and (ii) the provision of cable wiring and other minor
ancillary parts required to install the purchased Devices. Installation Services are not offered in the
states of Alaska or Hawaii.
1.7. Order Form: An order form provided by VCN to Customer, pursuant to which Customer orders
Devices, and/or Services.
1.8. Service Partners: The companies that VCN, VCT and VCF work with, from time to time, to
provide the VCN Solutions, VCT Solutions and/or VCF Solutions, including, but not limited to, wireless
service carriers, installers, website operators, mapping data providers and licensors.
1.9. Service Term: The period during which Customer is entitled to use the VCN Solutions, VCT
Solutions and/or VCF Solutions under each applicable Accepted Order Form and as set forth in Section
11 herein.
1.10. Third Party Services: The services that Customer may elect to receive directly from a third
party, including wireless service, internet service, safety monitoring, fuel card, or any other service
related to the VCN Solutions, VCT Solutions and/or VCF Solutions. Additional terms and conditions
between such third party service providers and Customer apply if Third Party Services are used in
connection with the VCN Solutions, VCT Solutions and VCF Solutions.
1.11. VCN Website: The VCN website currently located at www.verizonconnect.com.
1.12. Vehicle: An on-road vehicle, off-road vehicle and/or stationary or movable equipment owned or
under the control of Customer, which is equipped (or will be equipped) with a Device.
1.13. Definitions applicable solely to the VCN Solutions:
1.13.1 Customer Website Pages: The web pages on the VCN Website which are
designated by VCN for use by Customer.
1.13.2 Device Contract Term: The minimum length of time a Device is required to be active
as part of a VCN Solution, which is identified on the applicable Accepted Order Form.
1.13.3 VCN Services: The services offered hereunder by VCN, from time to time, including,
but not limited to: (a) collection of diagnostic and/or location information from a Vehicle; (b)
analysis, delivery and posting of Vehicle information to the VCN Website; (c) notification to
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Customer and/or a designated third party by e-mail of certain events or Vehicle information; (d)
Customer access and usage of Customer Website Pages; (e) Device installation services, but
only to the extent such services are identified on an Accepted Order Form; (f) any proprietary
data feed or elements thereof or any application programming interfaces (APIs) provided by
VCN ("VCN Data Services"), but only to the extent such services are identified on an Accepted
Order Form; and (g) any professional services provided by VCN as set forth on a signed
Professional Services Addendum attached to an Accepted Order Form.
1.14. Definitions applicable solely to the VCT Solutions:
1.14.1 Map Data: The map data and satellite imagery provided as part of the Software
Service. The use of Map Data is pursuant to applicable end user license agreements which are
incorporated herein by reference and can be found on the VCN Website.
1.14.2 Remote Software: Software that may be provided by VCN that will be installed on a
permitted device or computer system to access the Service Website and certain additional
features of the Software Service. The use of Remote Software is pursuant to applicable end
user license agreements which are incorporated herein by reference and may be found on the
VCN Website.
1.14.3 VCT Service Website: An access-restricted website and its related databases,
servers, and software.
1.14.4 VCT Server Software: The software residing on the VCT Service Website.
1.14.5 VCT Services: Any VCT software services ordered hereunder.
1.15. Definitions applicable solely to the VCF Solutions:
1.15.1 Authorization Agreement: The document under which Customer authorizes direct
debit or credit card payments to be made for VCF Solutions.
1.15.2 Non-powered Asset Vehicle Tracking Units: Tracking units for Vehicles that do not
have their own power sources, such as flatbeds, generators, pumps, dumpsters, containers, lifts and
tanks.
1.15.3 VCF Embedded Hardware: any Vehicle tracking unit equipment embedded in or
installed by the original Vehicle manufacturer in a Vehicle at the time of the Vehicle's
acquisition. Embedded Hardware is not "Equipment" (defined below) but is equipment obtained
by Customer directly from a third party and may be operated with the Verizon Connect Services.
Embedded Hardware is owned by Customer and Customer is responsible for its maintenance.
1.15.4 VCF Services: The VCF subscription services and software applications specified on
the Accepted Order Form, including any associated VCF Software, Devices and documentation.
1.15.5 VCF Software: The online software applications provided as part of the VCF Services,
together with any other software provided in connection with the VCF Services.
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1.15.6 VCF Subscription: A single subscription to the VCF Services, whether based on the
number of Vehicles, users, administrators or other measures set forth on the applicable
Services Order Form. As it relates to the VCF Solutions, a "Subscription" may also be referred
to as a "unit".
2. ORDERS, DELIVERY, AND ACCEPTANCE
2.1. Order Forms: Customer may not modify, rescind or cancel an Accepted Order Form, in whole
or in part, without VCN's written consent; any such action by Customer shall be considered null and
void and have no effect on the Accepted Order Form. The transmittal to Customer of an Order Form
does not constitute an offer. All orders are subject to acceptance by VCN, evidenced either (a) in
writing via email, or (b) by shipping the Devices or provisioning the Verizon Connect Service.
2.2. Shipping, Risk of Loss and Acceptance: Devices will be shipped to the address designated
on Customer's Accepted Order Form. Title and risk of loss will transfer to Customer upon receipt of the
Devices by Customer or Customer's agent at the address designated on Customer's Accepted Order
Form. Shipping is included in the price of Devices or, if applicable, Device accessories (e.g., cables).
3. INTELLECTUAL PROPERTY RIGHTS AND LICENSES
Except as explicitly set forth in this Agreement, all rights, title (other than Devices and hardware accessories
purchased by Customer), and interest in and to the Devices, Verizon Connect Services and, upon its creation,
all other proprietary rights therein, shall at all times remain with VCN, its affiliates and/or its suppliers. Except
as expressly stated herein, this Agreement does not grant Customer any rights to, or in, patents, copyrights,
database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other
rights, title, interest or licenses in respect of the Verizon Connect Services and the Devices. Customer will not
delete or alter the copyright, trademark, and other proprietary rights notices of VCN, its affiliates or their
licensors appearing on the Devices or Verizon Connect Services.
3.1. VCN LICENSE
3.1.1 During the Service Term, VCN grants to Customer a non-exclusive, non-transferable
license to: (a) use the VCN Services in the United States and such other countries as may be
approved by VCN in writing; (b) access and use the Customer Website Pages; and (c) use the
firmware and the software included in the VCN Devices, solely for use in connection with the
VCN Services, and as provided in this Agreement. Redistribution or resale of the VCN Services
by the Customer is prohibited without VCN's prior written consent.
3.2. VCT LICENSE
3.2.1 During the Service Term, Customer will have a non-exclusive, non-transferable license
to: (i) access and use the VCT Server Software through the VCT Service Website within the
United States; (ii) download one copy of the Remote Software to each permitted device or
computer system; (iii) install and use, for its internal business purposes only, the Remote
Software on each permitted device or computer system; (iv) view any Map Data; and (v) use the
VCT Service in accordance with this Agreement.
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3.3. VCF LICENSE
3.3.1 During the Service Term, Customer will have a non-exclusive, non-transferable license
to access and use the VCF Devices and VCF Services. The VCF Devices and the VCF
Services may contain certain third-party applications licensed to VCF or its affiliates. The right to
access and use the VCF Services granted hereunder shall be subject to any underlying third
party license for any component of the VCF Devices or VCF Services.
3.4. API DATA SERVICES
3.4.1 Certain Services, such as VCN Data Services, which are offered pursuant to the
Agreement facilitate the sharing of the data collected by the applicable Verizon Connect
Services with third parties and/or third party applications (collectively, "API Data Services"). If
Customer requests API Data Services, the following additional terms apply:
3.4.2 To enable VCN and its affiliates to provide the API Data Services requested by
Customer, Customer authorizes VCN and its affiliates to grant the individual(s) and/or
companies selected by Customer (each, a "Third Party") access to data from Customer's
subscription services account and related information therein. Customer acknowledges that the
data access granted to the Third Party via the API Data Services is being undertaken solely at
the direction of, and for the convenience of Customer. With respect to each specific API Data
Service provided to the Third Party requested by Customer, this authorization remains in effect
until Customer cancels such API Data Services by providing written termination notice (as
described in Section 11 below).
3.4.3 Customer acknowledges and agrees that Customer is responsible for protecting and
securing all usernames and passwords from unauthorized use, including use by the Third Party
or by any other person/organization to whom Customer grants access (whether directly or
through the API Data Services). Customer agrees that access to the Third Party or any other
person/organization to whom Customer provides access, directly or indirectly, is at Customer's
sole risk and expense.
3.4.4 Customer agrees to comply with all data protection laws and regulations, including the
General Data Protection Regulation (EU) 2016/679 (GDPR) and the California Consumer
Privacy Act (CCPA), if such regulations are applicable pursuant to the data access being
provided by the API Data Services granted by this Form. Customer acknowledges that if GDPR
is applicable, Customer would be deemed a "controller" thereunder. Customer represents and
warrants that it has obtained all relevant consents from end-users, employees, or relevant data
subjects to this access. Customer further agrees to indemnify and hold VCN harmless from and
against any and all claims, losses, costs, damages, and liabilities by third parties arising out of
or in any way connected to or related to such access, including but not limited to the failure to
obtain end user or data subject consent for this transfer or such access.
4. INSTALLATION SERVICES
4.1. Upon creation of an Accepted Order Form and except for Devices for Self-Install (as defined
below), VCN will perform Installation Services pursuant to this Agreement to enable the Verizon
Connect Services ordered by Customer. Installation Services may be performed by a Service Partner,
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who will install the Devices at a mutually agreed-upon time and location. Prior to performance of
Installation Services, Customer must provide to VCN an accurate list of Devices to be installed and the
address(es) where Devices should be shipped. Installation Services are not offered in the states of
Alaska or Hawaii. Customer personnel must be onsite during performance of Installation Services to: (i)
provide keys and access to Vehicles; (ii) allow for Vehicle inspections; and (iii) acknowledge
installation-related issues. If Customer personnel does not remain onsite during the entirety of the
installation process, the installation will be deemed accepted when completed. The following services
are outside the scope of Installation Services, which VCN will not be obligated to perform: (a) procure,
install, or configure mobile devices; (b) install tablets or tablet mounts; or (c) train Customer on how to
self-install Devices or other hardware. Generally, VCN will require two to three weeks' lead-time to
begin installations. Installer will follow generally accepted industry standards when performing
Installation Services. Specific installation requests must be provided in advance by Customer in writing.
Before proceeding with any Installation Service that involves more work than is standard and
customary, VCN will advise and obtain Customer approval for additional fees to be charged for such
non-standard installation. Customer shall be liable for a "no-show" charge at then-current standard
rates per Vehicle in the event that (i) Customer, any Vehicle or delivered Device is not available or
prepared for a scheduled installation, or (ii) a scheduled installation appointment is cancelled, or the
installation location and/or time is changed, by Customer less than 24 hours prior to the previously
agreed date and time. VCN's inability to install a Device in Customer Vehicles due to unavailability of
Customer or relevant Vehicles shall not relieve Customer of its duty to pay any relevant fees pertaining
to such Vehicle(s). Customer acknowledges and agrees that installation of the Device may involve
drilling holes, rewiring, and performing other similar alterations to the Vehicle and that VCN has no
obligation to restore the Vehicle to its original state after removal of Devices. When Installation Services
are completed, the installer will provide an installation log to Customer documenting any issues found.
4.2. Self-Install of Devices: In the event that installation or de-installation is carried out by
Customer, Customer's employees, agents, representatives or nominated subcontractors ("Self-Install"),
then Customer shall be responsible for compliance with all applicable laws related thereto and the
proper installation of the Device. Non-powered Asset Vehicle Tracking Units that are part of VCF
Solution require Customer to Self-Install. Customer acknowledges and understands that VCN will not
be obligated in any way for the installation of any Self-Install Devices. VCN shall not be liable for any
issues, losses or damages whatsoever in connection with the Self-Install of Devices, including without
limitation, if Devices or Verizon Connect Services are not able to properly function, unless such
damage has been caused by the negligent act or omission of VCN. For Self-Installed Devices,
Customer shall be responsible for ensuring secure placement in or on the applicable Vehicle and for
ongoing inspections for wear and tear and potential degradation.
4.3. VCN Solutions: For Devices, VCN or its Service Partners will install the Device in the
applicable vehicle at a mutually agreed location, in accordance with its Installation Policy, located at
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to time. Installation Services are not offered in the states of Alaska or Hawaii.
5. TRAINING AND SUPPORT SERVICES
5.1. Customer will designate one or more employee(s) to act as the coordinator(s) for Customer's use
of the Devices and Verizon Connect Services and will require such coordinator(s) to participate in
training provided from time to time by VCN. This online training may be available at no additional
charge to Customer.
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5.2. VCN Support Desk (Networkfleet): During the time Customer is entitled to receive VCN
Services, and subject to Section 8 below (Exclusions), VCN or its designee will provide Customer with
reasonable telephone or e-mail consultation and technical assistance regarding the VCN Devices and
VCN Solutions during VCN's regular working hours. Customer may call VCN or its designee at (866)
227-7323 or e-mail inquiries to NIIf;f ,..Ip.oirtVerlizonconnect.coirn for support services.
5.3 VCT Support Desk (Gov Fleet): During the time Customer is entitled to receive VCT Services,
and subject to Section 8 below (Exclusions), VCN or its designee will provide Customer with
reasonable telephone or e-mail consultation and technical assistance regarding the VCN Devices and
VCN Solutions Verizon Connect Services during VCN's regular working hours. Customer may call VCN
or its designee at (800) 906-9316 or e-mail inquiries to fleet,,ovt v iriizonconnect coign for support
services.
5.4 VCF Support Desk (Reveal): During the time Customer is entitled to receive VCF Services,
and subject to Section 8 below (Exclusions), VCN or its designee will provide Customer with
reasonable telephone or e-mail consultation and technical assistance regarding the VCN Devices and
VCN Solutions Verizon Connect Services during VCN's regular working hours. Customer may call VCN
or its designee at 800-906-9545 or e-mail inquiries to reveaV.govt@verizonconnecLcom or support
services.
6. CUSTOMER OBLIGATIONS
6.1. Customer agrees to use the Verizon Connect Services in accordance with their intended
purposes. Customer shall comply, and cause its employees and agents to comply, with all applicable
laws and regulations and with VCN's Website Acceptable Use Policy (available at the VCN Website)
and Verizon's Privacy Policy (available at www.verozon.com/privacy). Customer will provide notice to
its Vehicle operators that the Vehicle has been enabled for use with a Verizon Connect Services, which
collects data associated with the Vehicle's location and manner of operation.
6.2. Customer shall provide VCN with (i) all necessary cooperation in relation to this Agreement, (ii)
all necessary and timely access to its premises and Vehicles to enable VCN to comply with its
obligations in relation to the installation of the Devices, and (iii) all necessary access to such
information as may be required by VCN in order to render the Verizon Connect Services.
6.3. Customer shall ensure that (i) only authorized users access the Verizon Connect Services, (ii)
usernames and passwords are protected from unauthorized use, (iii) it immediately notifies VCN in
respect of any suspected or actual breach of security, and (iv) its network and systems comply with the
relevant specifications provided by VCN from time to time. Customer is responsible for all use of the
Verizon Connect Services made using any usernames and passwords registered by or allocated to it,
whether or not the use is made by Customer or someone else using its username and password.
Customer is responsible for protecting and securing its username and password from unauthorized
use.
6.4. Customer confirms that to the extent required under applicable law or regulation, that it shall
provide notice to and receive consents from all its employees, contractors, agents and other authorized
users of the Devices and Verizon Connect Services of: (a) the nature of the Verizon Connect Services,
including for the collection of Vehicle Information (defined below), and, if applicable, any Video and
Audio Content (as defined below in Section 17.3) and the anticipated use of any such information and
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content, which may include his or her personal data by the Customer and by VCN and its affiliates in
connection thereto and (b) the collection, use and disclosure of such information and content as set out
in this Agreement and in Verizon's Privacy Policy. In addition to the foregoing, the Customer
acknowledges and agrees that it is solely responsible for accessing and using the Devices and Verizon
Connect Services in compliance with the terms of this Agreement and any applicable law or regulation,
including without limitation, local law provisions regarding remote employee monitoring and the
recording, storage and use of Video and Audio Content.
6.5 Customer assumes sole legal and financial responsibility for its own use of the Devices and
Verizon Connect Services, inclusive of responsibility for all freedom of information laws (including, but
not limited to, FOIA, sunshine records laws, open records laws, and/or government data laws) and
therefore shall defend and hold harmless VCN and its Affiliates, employees, agents, and subcontractors
against any and all claims, damages, expenses, costs, fees, losses, liabilities, demands, actions, or
suits arising from or caused by the unlawful or improper use of the Devices or Verizon Connect
Services by Customer or its employees or agents.
6.6 Integrated Video Services:
6.6.1 If Customer orders Integrated Video services, Customer understands and specifically
consents that the Devices or Integrated Video services can be used to record both video
content and oral communications, that VCN will have access to recordings generated by the
Devices or Integrated Video services, and that VCN may retain backup copies of such
recordings. Customer represents and agrees that it will take measures to ensure that every
individual who will operate or occupy a vehicle equipped with Devices or Integrated Video
services, or anyone whose private communications the Devices or Integrated Video services
could foreseeably intercept, has provided lawful consent to being recorded and has further
consented to VCN accessing and retaining such recordings. VCN specifically relies on these
representations.
6.6.2 In addition to the foregoing, Customer acknowledges and agrees that it is solely
responsible for accessing and using the Devices and Integrated Video services in compliance
with the terms of this Agreement and any applicable law or regulation, including without
limitation, (a) local law provisions regarding remote employee monitoring and/or automated
processing of personal information; (b) laws governing the recording, storage and use of video
content; (c) the Electronic Communications Privacy Act, 18 U.S.C. § 2510 et seq.; (d) state and
local laws governing unlawful eavesdropping, wiretapping, recording, or surveillance; and (e) all
freedom of information laws (including, but not limited to, FOIA, sunshine records laws, open
records laws, and/or government data laws).
6.7 VCF Embedded Hardware:
If Customer orders VCF Embedded Hardware, Customer acknowledges and agrees that:
6.7.1 The original Vehicle manufacturer may require Customer to accept additional terms of
service and its privacy policy. Any such terms and conditions and privacy policy are between
Customer and the original Vehicle manufacturer.
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6.7.2 In order to access, activate and use VCF Embedded Hardware and the Verizon Connect
Services, Customer is required to first duly register with VCN and/or the original Vehicle
manufacturer in accordance with the instructions provided by VCN and/or the original Vehicle
manufacturer. Customer represents that all information it provides to VCN and/or the original
Vehicle manufacturer will be complete and correct in all material respects. Customer
acknowledges that (1) failure to comply with the instructions VCN and/or the original Vehicle
manufacturer provides may prevent or impair Customer from receiving the Verizon Connect
Services and/or activating VCF Embedded Hardware, and Verizon Connect shall not be liable
for any loss or damage as a result thereof; and (2) VCN shall in no way be responsible for any
instructions provided to Customer from the original Vehicle manufacturer.
6.7.3 VCN may share Collected Data (as defined below) with the original Vehicle
manufacturer in order to activate VCF Embedded Hardware.
6.7.4 The terms of Section 3 (Intellectual Property Rights), Section 4 (Installation and
Services), Section 15 (Proprietary Rights), and Section 21.4 of the Agreement shall not apply to
any VCF Embedded Hardware.
7. LIMITED WARRANTY
7.1. VCN Solutions:
7.1.1 Devices: VCN warrants to Customer that VCN Devices (other than Asset Tracker
Devices) provided by VCN will be free from defects in material and workmanship that prevent
the VCN Device from functioning in accordance with its specifications for the greater of (i) three
(3) years after shipment or (ii) such time as Customer has continuously paid for VCN Services.
The VCN Device warranty will cease to be effective thereafter. For the avoidance of doubt, the
warranty will not resume in the event Customer resumes VCN Services at a later date.
7.1.2 Asset Tracker Devices: VCN warrants to Customer that Asset Tracker Devices
(excluding the battery) which have been purchased new from VCN by Customer will be free
from defects in material and workmanship that prevent the VCN Device from functioning in
accordance with its specifications for a period of three (3) years following the initial activation of
such Asset Tracker Device.
7.1.3 Accessories: VCN warrants to Customer that all accessories (including harnesses)
which are purchased new from VCN by Customer will be free from defects in material and
workmanship that prevent them from functioning in accordance with their specifications for a
period of one (1) year from the date of shipment.
7.1.4 Installation Services:
7.1.4.1 Standard Warranty: VCN warrants to Customer that Installation Services
provided by VCN or its authorized subcontractors will be free from defects in
workmanship for a period of one (1) year following completion of such Installation
Services.
7.1.4.2 Extended Warranty: In the event Customer purchases an extended installation
warranty ("Limited Lifetime Warranty"), VCN warrants to Customer that such installation
services shall be free from defects in workmanship associated with VCN's installation of
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the VCN Device pursuant to this Agreement during the period of coverage of the Limited
Lifetime Warranty.
7.1.5 Additional Warranty Terms and Claims Process: Warranty claims must be made by
notifying VCN in writing promptly after Customer learns of the facts supporting a warranty claim,
as specified in VCN's then-current applicable warranty policy located at
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„f. Subject to Section 8 (Exclusions) below and the VCN's then-current applicable warranty
policy, VCN will, at its discretion, either repair or replace any non-complying VCN Device with a
VCN Device of equivalent functionality, and, if applicable, remedy any defects in the installation
of the VCN Device.
7.1.6 THE REMEDIES IN THIS SECTION 7.1 ARE SUBJECT TO THE LIMITATIONS AND
EXCLUSIONS SET FORTH IN SECTION 7.4 AND 8 BELOW AND ARE VCN'S ONLY
OBLIGATION AND CUSTOMER'S ONLY REMEDY FOR BREACH OF ANY WARRANTY FOR
A VCN SOLUTION.
7.2. VCT Solutions:
7.2.1 VCN warrants to Customer that a VCT Device purchased hereunder will be free from
material defects in material and workmanship that prevent the VCT Device from functioning in
accordance with its specifications for a period of twelve (12) months from shipment;
7.2.2 VCN warrants to Customer that the VCT Service will materially conform to the applicable
user documentation provided with the VCT Service for the term of the order;
7.2.3 VCN warrants to Customer that Installation Services will be free from defects in
workmanship for thirty (30) days from completion of such installation;
7.2.4 VCN will, at its discretion, repair or replace any VCT Device with a VCT Device of
equivalent functionality, and if applicable, remedy any defects in installation of the Device. VCN
will use commercially reasonable efforts to repair or replace the non-conforming VCT Service as
a part of support and maintenance for the VCT Service;
7.2.5 THE REMEDIES IN THIS SECTION 7.2 ARE SUBJECT TO THE LIMITATIONS AND
EXCLUSIONS SET FORTH IN SECTIONS 7.4 AND 8 BELOW AND ARE THE SOLE
OBLIGATIONS AND REMEDY FOR BREACH OF ANY WARRANTY FOR A VCT SOLUTION.
7.3 VCF Solutions:
7.3.1 VCF Devices. Subject to the exclusions in Section 7.4 below, VCN warrants that, for
the applicable Service Term and during Customer's continuous subscription (the "Warranty
Period"), the Devices will be free from defects in materials and workmanship and will
substantially conform to the specifications for such Devices. If a VCF Device is defective within
the Warranty Period, VCF will repair or replace it within a reasonable period using components
or replacements that are new, or equivalent to new in accordance with industry standards and
practice. Customer will provide VCF or its designated representatives reasonable access to
Vehicles to effect such repairs or replacements.
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7.3.2 VCF Asset Tracker Devices. (a) Subject to the limitations contained herein, VCN
warrants that, for the applicable Service Term, the VCF Asset Tracker Devices will be free from
defects in materials and workmanship and will substantially conform to the specifications for
such VCF Asset Tracker Devices. If the VCF Asset Tracker Devices is defective within
the Warranty Period, VCN will repair or replace them within a reasonable period using
components or replacements that are new, or equivalent to new in accordance with industry
standards and practice. Customer will provide VCN or its designated representatives
reasonable access to Vehicles to effect such repairs or replacements. (b) Battery-Powered VCF
Asset Tracker Devices. Customer acknowledges and agrees that (i) Customer shall be solely
responsible for replacing and installing any depleted batteries required to operate the Battery-
Powered VCF Asset Tracker Devices ordered by Customer under the Agreement and that
VCN's warranty obligations set forth in Section 7.3.1 above shall not apply to any such depleted
batteries for any reason; (ii) Customer is solely responsible for keeping track of the remaining
expected life of such batteries, and ordering replacement batteries from VCN in a timely manner
to ensure uninterrupted receipt of the applicable VCN Services; and (iii) VCN shall not be liable
for any loss or damage whatsoever in connection with the Self-install of such batteries, including
without limitation if VCF Asset Tracker Devices or Services should be unable to function
properly, unless such damage has been caused by the negligent act or omission of VCN. VCN
shall not be liable to Customer for any loss or damage whether resulting directly or indirectly
from the unavailability of any of the Services, degradation of the accuracy of the information, or
the failure of Equipment as a result of any depleted batteries. Subject to the limitations
contained in this section, for the avoidance of doubt VCN warrants that for the duration of the
applicable Service Term, battery-powered asset-tracking Equipment, including the related
batteries, will be free from defects in materials and workmanship and will substantially conform
to the specifications of such Equipment.
7.3.3 THE ABOVE REMEDY ARE SUBJECT TO THE LIMITATIONS AND EXCLUSIONS
SET FORTH IN SECTIONS 7.4 AND 8 BELOW AND SHALL BE THE CUSTOMER'S SOLE
AND EXCLUSIVE REMEDY AND SHALL BE IN LIEU OF ANY OTHER REMEDY AVAILABLE
TO THE CUSTOMER AT LAW OR IN EQUITY IN RESPECT OF ANY DEFECTIVE VCF
DEVICES.
7.4 EXCLUSIONS:
7.4.1 VCN Solutions: The Limited Warranty for VCN Solutions do not include repair,
replacement or correction of any defect, damage or malfunctions caused by: (a) installation not
performed by VCN or its authorized subcontractors and/or failure to properly install the VCN
Devices as described in the VCN installation guides (for clarification, the applicable warranty
shall apply except to the extent any defect, damage or malfunctions were caused by improper
self-installation); (b) accident, negligence, theft, vandalism, operator error, misuse or acts of
God; (c) failure of the facilities Customer uses to access the VCN Website or failure to conform
to VCN specifications; (d) modifications, attachments, repairs or unauthorized parts
replacements performed by Customer or any third party not authorized by VCN; or (e) use by
Customer of hardware or software not provided or approved by VCN. Customer will be
responsible for the cost of any support services provided by VCN resulting from any of the
foregoing.
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7.4.2 VCT Solutions: The Limited Warranty for VCT Solutions does not cover any VCT
Device which: (i) has been repaired, disassembled, reverse engineered, decompiled, adjusted,
altered, or modified in any way so as in the judgement of VCN, or its supplier to affect its
stability and reliability; (ii) has an accessory purchased from any entity other than VCN installed
thereon; (iii) has been subject to misuse, abuse, negligence, accident, incorrect installation
(unless installed by VCN, VCT, or a Service Partner), or improper storage, maintenance, or
operation; (iv) has had software installed on it by a party other than the original manufacturer,
VCN, or Service Partner; (v) has been subjected to operating or environmental conditions that
deviate from the VCT Device's specifications; (vi) has been damaged due to acts of God; (vii)
has been damaged due to service performed by an unauthorized entity; or (viii) has its serial
number defaced, altered, or removed. The Limited Warranty for VCT Solutions does not extend
to Map Data. Nothing will be construed as providing or intending to provide the Limited Warranty
to a third party. The Limited Warranty will not apply if Customer has more than one On-Board
Diagnostic System II device connected to an On-Board Diagnostic System port at a time. The
Limited Warranty does not extend to any accessories (e.g. panic switch, ID button, cables, and
other accessories purchased for use with location tracking units) or tablets, except that VCN will
pass on to Customer any manufacturer warranty made available by manufacturer, if applicable.
VCN does not warrant installations during any period (a) against abuse, misuse, modification, or
unintended use; or (b) an installation which results in covering or otherwise concealing an
antenna.
7.4.3 VCF Solutions: Under no circumstances shall VCN be liable to Customer or any third
party for loss of use of any Vehicle when the VCF Devices is being repaired or replaced or for
any indirect or consequential loss. VCF's obligation to repair or replace defective VCF Devices
pursuant to Section 7.3 above does not apply to malfunctions resulting from: (i) damage caused
by incorrect installation, use, modification or repair by any unauthorized third party or by the
Customer or its representative, (ii) misuse or abuse to any element of the system or component
thereof, (iii) damage caused by Customer, its agents, representatives or any third party outside
VCF's control, or (iv) damage caused by the connection of the VCF Device to any third party
products or software provided by the Customer.
7.4.4 VCF Embedded Hardware: VCN takes no responsibility for and gives no warranties,
guarantees or representations with respect to VCF Embedded Hardware and shall therefore not
be responsible or liable for any loss or damage whatsoever in connection with VCF Embedded
Hardware. This limitation includes the failure of Verizon Connect Services to function properly,
unless such damage has been caused by the negligent act or omission of VCN. Customer shall
be responsible for the maintenance of VCF Embedded Hardware.
7.4.5 Replacement Devices Not Covered by Warranty: If the Device and/or accessory is
not eligible to be replaced at no charge pursuant to the warranty terms specified above,
Customer will be charged the price specified in pricing information for any replacement Device
and/or accessory shipped to Customer and Customer shall submit an Order for such
replacement Device and/or accessory.
8. DISCLAIMER OF WARRANTIES
EXCEPT FOR THE LIMITED DEVICE AND INSTALLATION WARRANTY SET FORTH IN SECTION 7.1
ABOVE, NEITHER VCN NOR ITS AFFILIATES NOR THEIR SUPPLIERS MAKES ANY WARRANTY OR
GUARANTEE OF ANY KIND WITH RESPECT TO THE DEVICES, THE INSTALLATION SERVICES AND
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THE VERIZON CONNECT SERVICES, INCLUDING MAPPING INFORMATION, MAP DATA, COLLECTED
DATA, ALERTS, REPORTS (SUCH AS HOURS OF SERVICE REPORTS), QUALITY, RELIABILITY, OR
ACCURACY THEREOF. THE DEVICES AND VERIZON CONNECT SERVICES ARE PROVIDED "AS IS"
AND "WITH ALL FAULTS BASIS". TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, ALL
REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE HEREBY
DISCLAIMED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF NONINFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY
ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. VCN AND
ITS AFFILIATES DO NOT WARRANT THAT THE RECEIPT OF DATA, MAPPING INFORMATION, AND
OTHER CONTENT FROM THE DEVICES WILL BE AVAILABLE AT ALL TIMES, AT ALL GEOGRAPHIC
LOCATIONS, UNINTERRUPTED OR ERROR-FREE, OR THAT THE TRANSMISSION OF DATA, MAPPING
INFORMATION, MAP DATA AND OTHER CONTENT FROM VCN OR ITS AFFILIATES TO CUSTOMER OR
TO THE CUSTOMER WEBSITE PAGES WILL ALWAYS BE ACCURATE, TIMELY OR COMPLETE OR
MEET THE CUSTOMER'S REQUIREMENTS. VCN AND ITS AFFILIATES MAKES NO WARRANTIES OF
ANY KIND, AND HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WITH RESPECT TO THE
CONTENT OF ANY THIRD PARTY INFORMATION WHICH IT MAY MAKE AVAILABLE TO THE CUSTOMER
IN THE COURSE OF PROVIDING ONE OR MORE OF THE VERIZON CONNECT SERVICES. NO ORAL OR
WRITTEN ADVICE OR INFORMATION PROVIDED BY VCN OR ITS AFFILIATES WILL CREATE A
WARRANTY, AND CUSTOMER IS NOT ENTITLED TO, AND WILL NOT, RELY ON ANY SUCH ADVICE OR
INFORMATION.
9. FEES AND INVOICING TERMS —VCN SOLUTIONS &VCT SOLUTIONS
9.1. FOR VCN SOLUTIONS: Unless otherwise provided in an Accepted Order Form, or by written
agreement between VCN and Customer:
9.1.1 Unbundled Devices and Accessories: Purchase prices and shipping fees are
invoiced upon delivery of the VCN Device and/or accessory, as applicable, to the common
carrier for shipment to Customer.
9.1.2 Unbundled VCN Service: The applicable VCN Services fee associated with a Device
begins at the time of activation of the Device and is invoiced monthly in arrears.
9.1.3 VCN Bundled Devices and Services: The monthly bundled rate for a VCN Device and
VCN Service (includes Device, applicable accessory, VCN Services and ground shipping) is
invoiced monthly and begins on the first of the month following the month in which the Device is
shipped. Customer acknowledges that depending on the timing of the installation scheduling,
invoicing for this VCN bundled Device and VCN Service may begin prior to the Device's
installation and the start of the VCN Service. Once the VCN Service provided as part of the
VCN bundled offering has started, the monthly bundled rate for a VCN Device and VCN Service
shall be invoiced monthly in advance (e.g., the May 1 invoice shall cover the May 1-31 service
period).
9.1.4 Device Installation Fee: If applicable, the Device installation fee is invoiced one-time
upon completion of the Installation Services. However, if the Limited Lifetime Warranty is
purchased for a VCN Solution, then the monthly installation fee is invoiced upon applicable
Device activation.
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9.2. FOR VCT SOLUTIONS: Notwithstanding that VCN is the holder of this Sourcewell Contract
#020221-NWF, the parties expressly agree that VCT (a VCN affiliate) will directly invoice Customer for
all Fees associated with VCT Solutions pursuant to the terms of this Section 9 and as follows:
(a) for each Customer that places its first Accepted Order Form for any Verizon Connect
Services after the August 4, 2020 revision date of this Exhibit C-1 (a "New Customer"), VCT
will directly invoice New Customers for VCT Solutions as described in this Section 9 (excluding
Section 9.1).
(b) for Customers that have purchased any Verizon Connect Services prior to the August 4,
2020 revision date of this Exhibit C-1 ("Existing Customers"), VCN will continue to invoice
Existing Customers based on the previously applicable invoicing terms. For each Existing
Customer that agrees in writing to direct invoicing by VCT, VCT will begin directly invoicing
Existing Customers on or after September 1, 2020 for VCT Solutions being delivered under all
active Accepted Orders Forms and any issued after this Exhibit C-1 becomes effective.
Unless otherwise provided in a written agreement between VCN and Customer:
9.2.1 Unbundled Devices and Accessories: Purchase prices and shipping fees are invoiced
upon shipment of the VCT Device and/or accessory, as applicable, to the common carrier for
shipment to Customer.
9.2.2 Unbundled VCT Service: Fees for VCT Services that require products from VCT will
begin the first day of the month following the earlier of: (a) installation of each product included
on a purchase order or (b) one hundred twenty (120) days following the Order Effective Date.
Fees for the Services that do not require product from VCT will begin the first day of the month
following thirty (30) days from Order Effective Date or activation of the OEM data feed. The
invoice will be monthly in arrears.
9.2.3. Device Installation Fee: If applicable, the Device installation fee is invoiced one-time
upon completion of the Installation Services.
9.3 Customer will be invoiced monthly in accordance with the terms set forth in this Section 9. If
Customer has elected to enter into an Authorization Agreement, payment of all fees will be made
automatically via credit or debit card or ACH on the invoice date. Customer is responsible for providing
updated payment authorizations if payment information changes and failure to do so may result in a
suspension or termination of unpaid VCN Service or VCT Service.
9.4. All other Fees are due and payable as set forth in the Accepted Order Form.
9.5. Fees do not include applicable taxes and surcharges. VCN may charge, and Customer agrees
to be responsible for, and pay at the same time as Fees are paid, applicable state and local sales taxes
and other government mandated fees in connection with the sale of the VCN Solutions and VCT
Solutions unless Customer has provided satisfactory certificates or other evidence of exemption.
9.6. Customer understands and agrees that the VCN Website contains functionality that allows
Customer to make changes to Customer's account, including changes by Customer which may affect
the monthly charges for the applicable Verizon Connect Services or other fees payable to VCN.
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Customer shall be responsible for all charges resulting from Customer's actions initiated through
Customer's access to the VCN Website.
10. FEES AND INVOICING TERMS FOR VCF SOLUTIONS
10.1. Notwithstanding that VCN is the holder of Sourcewell Contract #020221-NWF, the parties
expressly agree that VCF (a VCN affiliate) may directly invoice Customer for all Fees associated with
VCF Solutions.
10.2. Unless otherwise provided in a written agreement between VCN and Customer:
10.2.1 Unbundled Devices and Accessories: Purchase prices and shipping fees are
invoiced on the first day following the month of the delivery of the VCF Device and/or accessory,
as applicable, to the common carrier for shipment to Customer.
10.2.2 Unbundled VCF Service: The applicable VCF Services fee associated with a Device
begins at the time of VCF Service is activated and is invoiced either monthly in arrears or
annually in advance (e.g., the May 1 invoice shall cover the May 1-April 30 service period).
10.2.3 Embedded Hardware: Commencement of the Service Term and billing term for all
Verizon Connect Services ordered shall be at the earlier of (i) activation of the Embedded
Hardware by the original Vehicle manufacturer, or (ii) 30 days from the execution of an
applicable Services Order Form.
10.2.4 VCF Bundled Devices and VCF Services (other than VCF Bundled Self-Installed
Devices and VCF Services): The monthly bundled rate for a VCF Device and VCF Services
(includes VCF Device, applicable accessory, VCF Services, initial Installation Service, and
ground shipping) is invoiced monthly on the first of the month following the month of the VCF
Bundle Start Date if Customer elects to be invoiced monthly. If Customer elects to be invoiced
annually, the monthly bundled rate for twelve (12) months is invoiced as a lump sum on the first
of the month following the month of the VCF Bundle Start Date. The "VCF Bundle Start Date"
is the earlier of (i) completion of the associated VCF Device installation; or (ii) the passage of
ninety (90) days after the date of the Accepted Order Form regardless whether VCF has
shipped the associated VCF Device. Fees begin on the VCF Bundle Start Date.
10.2.5 VCF Bundled Self-Install Devices and VCF Services: For those VCF Bundled
Devices and VCF Services that are Self-Installed ("VCF Bundled Self-Installed Devices and
Services") as part of a VCF Solution (such as Non-Powered Asset Tracking units), the monthly
bundled rate for a VCF Bundled Self-Installed Devices and Services is invoiced monthly on the
first of the month following the month of the VCF Self-Install Bundle Start Date if Customer
elects to be invoiced monthly. If Customer elects to be invoiced annually, the monthly bundled
rate for twelve (12) months is invoiced as a lump sum on the first of the month following the
month of the VCF Self-Install Bundle Start Date. The "VCF Self-Install Bundle Start Date" is
the earlier of (i) completion of the associated VCF Device installation; or (ii) the passage of
ninety (90) days after the date of shipment. Fees begin on the VCF Bundle Start Date.
10.2.6 Device Installation Fee: If applicable, the Device installation fee is invoiced one-time
upon completion of the Installation Services. For VCF Solutions, future de-installs, or reinstalls
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(or combined de-installs and reinstalls completed at the same time) will be billed at $80 per
Vehicle. Additional charges may apply if there are multiple installation locations or if more than
one visit is necessary to complete the Installation Service. Customer may not transfer its
monthly Subscription price to a lower monthly Subscription price after completion of the
Installation Service.
10.3. All other Fees are due and payable as set forth in the Accepted Order Form.
10.4. Fees do not include applicable taxes and surcharges. VCF may charge, and Customer agrees
to be responsible for, and pay at the same time as Fees are paid, applicable state and local sales taxes
and other government mandated fees in connection with the sale of the VCF Solutions unless
Customer has provided satisfactory certificates or other evidence of exemption.
11. TERM, SUSPENSION AND TERMINATION
11.1. Agreement Term: As related to each Accepted Order Form, the initial Agreement Term shall
be for the term specified on the Accepted Order Form. Upon expiration of the initial Agreement Term,
this Agreement will automatically renew for one-month periods until either party elects to terminate by
providing written notice to the other party, or the Agreement is otherwise terminated, as set forth herein.
11.2. Service Term:
11.2.1 For VCN Solutions & VCT Solutions. The Service Term associated with each Device
begins: (a) for non-bundled Devices upon activation; or (b) for bundled Devices upon the date
on which the bundled Device is shipped. When the Service Term set forth in the Accepted
Order Form expires, the Service Term shall continue on a month-to-month basis. Unless
otherwise specified in the Accepted Order Form, the Service Term for add-on features shall be
coterminous with the Service Term for the base Vehicle tracking units to which the add-on
features apply.
11.2.2 For VCF Solutions. The Service Term for each Accepted Order Form shall be in
effect for the period as specifically set forth on the Accepted Order Form. Unless otherwise
specified in the Accepted Order Form, the Service Term for add-on features shall be
coterminous with the Service Term for the base Vehicle tracking units to which the add-on
features apply.
11.3. Termination: Either party may terminate its obligations pursuant to an Accepted Order Form
by giving written notice to the other party: (a) immediately if the other party breaches its obligations
under an Accepted Order Form or this Agreement and fails to cure such breach within ten (10) days
after receipt of notice for payment breach or within thirty (30) days after receipt of notice for all other
types of breaches (or such later date as may be specified in the notice); or (b) without cause with sixty
(60) days' advance written notice, which may be subject to termination fees as set forth herein. If
notice of breach is sent by VCN, during the notice or cure period VCN may suspend Customer's access
to and use of the applicable Verizon Connect Services with respect to all Customer Devices, without
incurring any liability whatsoever, until the breach is cured, and Customer shall remain liable for all
applicable Fees while access and use are suspended.
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11.4. VCN may terminate its obligations pursuant to an Accepted Order Form immediately and
without limiting its other rights or remedies available at law or in equity if Customer breaches its
obligations under an Accepted Order Form or this Agreement and was sent a prior notice of breach
during the preceding twelve (12) months, such termination to be effective on the date specified in the
notice or the date of the notice, if no effective date is specified.
11.5. Termination Fees:
11.5.1 For VCN Devices. VCN will charge an early termination fee for VCN Devices
terminated by VCN pursuant to Section 11.3(a) or 11.4 above, or terminated by Customer
pursuant to Section 11.3(b) above prior to the VCN Device being activated for at least the length
of its applicable Device Contract Term in the amount of: (a)Ten Dollars ($10.00) per month for
each bundled Device (other than for a bundled Expressfleet Device) for the remainder of the
Device Contract Term, or (b) Five Dollars ($5.00) per month for each bundled Expressfleet
Device for the remainder of the Device Contract Term.
11.5.2 For VCF Devices. VCF may charge, in its sole discretion, a Device recovery fee in the
event Customer terminates the VCF Subscription and such termination is effective prior to the
end of the initial 12-month period following delivery of the affected VCF Device. VCF may
charge a one-time Device recovery fee in the amount of: (a) Fifty Dollars ($50.00) for a Vehicle
Tracking Hardware Device, (b) Fifty Dollars ($50.00) for an Asset Trackers, or (c) One Hundred
Seventy-Five Dollars $175.00 for a Video Road Facing Al Camera or a Dual Video Al Camera.
11.6. If the obligations of either party pursuant to an Accepted Order Form are terminated for any
reason in accordance with this Section 11 or any other reason, the Verizon Connect Services will
terminate effective as of the date of the termination, Customer will pay to VCN any Fees for Devices
received or Verizon Connect Services provided prior to the effective date of the termination and
otherwise payable hereunder, and the parties' respective rights and obligations under Sections 9, 10,
11, 12, 13, 14, 15, 17, 18, 19, and 20 of this Agreement will survive.
12. INDEMNIFICATION
12.1. The party seeking indemnification pursuant to the associated Sourcewell Contract #020221-
NWF shall: (a) provide the other party with prompt written notice of the claim; (b) allow the indemnifying
party to control the defense and settlement of the claim, provided, however, that the indemnifying party
shall not agree to any injunctive relief or settlement that obligates the indemnified party to perform any
obligation make an admission of guilt, fault or culpability or incur any expense, without such indemnified
party's prior written consent, which shall not be unreasonably withheld, delayed or conditioned; (c) have
the right to obtain its own counsel at its own expense; and (d) provide reasonable cooperation to the
indemnifying party.
13. LIMITATION OF LIABILITY
13.1. NEITHER PARTY, NOR ITS AGENTS OR VENDORS, SHALL BE LIABLE FOR
CONSEQUENTIAL, SPECIAL, INDIRECT OR INCIDENTAL DAMAGES, INCLUDING LOST PROFITS
OR LOST DATA, EVEN IF THAT PARTY IS INFORMED THAT THOSE DAMAGES MAY OCCUR.
VCN'S CUMULATIVE LIABILITY UNDER ANY LEGAL THEORY SHALL NOT EXCEED THE AMOUNT
PAID TO VCN UNDER THIS AGREEMENT DURING THE SIX (6) MONTHS PRIOR TO THE DATE
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THE LIABILITY ACCRUES FOR A CLAIM. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO
LIABILITY OF EITHER PARTY ARISING UNDER SECTION 12 (INDEMNIFICATION), SECTION 14
(CONFIDENTIALITY) AND/OR SECTION 15 (PROPRIETARY RIGHTS). SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THOSE PARTICULAR LIMITATIONS MAY NOT APPLY TO YOU.
13.2. WITHOUT LIMITING THE FOREGOING, UNLESS DIRECTLY CAUSED BY THE GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT OF VCN, VCN IS NOT RESPONSIBLE FOR LIABILITIES
OF ANY KIND RESULTING FROM DELAYS IN DELIVERY, INSTALLATION OR PROVIDING VCN
OR OTHER SERVICES, REGARDLESS OF THE CAUSE OF THE DELAY. CUSTOMER
UNDERSTANDS AND AGREES THAT VCN CANNOT GUARANTEE THE SECURITY OF WIRELESS
TRANSMISSIONS, AND THAT THEY SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM AN ALLEGED OR ACTUAL LACK OF SECURITY RELATING TO CUSTOMER'S
USE OF THE VCN SERVICES.
13.3. CUSTOMER UNDERSTANDS AND AGREES THAT: (a) THE DEVICE IS A WIRELESS
DEVICE AND THAT THE VERIZON CONNECT SERVICES WORK BY USING WIRELESS
COMMUNICATIONS NETWORKS TO CONNECT THE DEVICES WITH DATA CENTER(S) AND BY
USING GPS (GLOBAL POSITIONING SYSTEM) TO DETERMINE A VEHICLE'S LOCATION; (b) THE
VERIZON CONNECT SERVICES WILL NOT OPERATE UNLESS A VEHICLE IS IN AN AREA THAT
HAS ADEQUATE WIRELESS COMMUNICATIONS COVERAGE AND, EVEN IF A VEHICLE IS IN
SUCH AREA, THE VERIZON CONNECT SERVICES ARE SUBJECT TO WIRELESS SERVICE
NETWORK AND TRANSMISSION LIMITATIONS AND MAY BE ADVERSELY AFFECTED BY
TERRAIN, SIGNAL STRENGTH, WEATHER AND ATMOSPHERIC CONDITIONS, OR OTHER
THINGS THAT VCN DOES NOT CONTROL; AND (C) INFORMATION ABOUT A VEHICLE'S
LOCATION WILL NOT BE AVAILABLE UNLESS THE DEVICE IN THE VEHICLE IS ABLE TO
RECEIVE GPS SIGNALS.
14. CONFIDENTIALITY
14.1. Each party as a Receiving Party will protect Confidential Information of the Disclosing Party
against any unauthorized use or disclosure to the same extent that the Receiving Party protects its own
Confidential Information of a similar nature against unauthorized use or disclosure, but in no event will
Receiving Party use less than a reasonable standard of care to protect such Confidential Information.
The Receiving Party will not use or disclose any Confidential Information of the Disclosing Party for any
purpose other than as: (a) reasonably necessary to perform its obligations under this Agreement; (b)
expressly permitted by this Agreement; (c) required by applicable law (provided that the Receiving
Party shall notify the Disclosing Party of such required disclosure promptly and cooperate with the
Disclosing Party, at the Disclosing Party's reasonable request and expense, in any lawful action to
contest or limit such required disclosure); or (d) consented to in writing by the Disclosing Party.
14.2. The parties further agree that any obligations to protect Confidential Information set forth herein
shall survive termination of this Agreement for a period of three (3) years from the termination of this
Agreement, except that as to any Confidential Information deemed a "trade secret" under applicable
law, such obligations shall continue for so long as such information is deemed a trade secret.
14.3. The provisions of this Section 14 are necessary for the protection of the business and goodwill
of the Disclosing Party and are considered by the Receiving Party to be reasonable for such purpose.
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The Receiving Party agrees that any breach of these provisions may cause the Disclosing Party
substantial and irreparable damages and, therefore, in the event of any such breach, in addition to
other remedies which may be available, the Disclosing Party shall have the right to seek specific
performance and other injunctive and equitable relief.
15. PROPRIETARY RIGHTS
15.1. Customer acknowledges and agrees that the Devices and the Verizon Connect Services
(including the components incorporated therein, such as hardware, software, data, websites and
services) may include proprietary information and know-how, techniques, algorithms, processes,
patent, copyright, trademark, service mark, trade secrets, or other intellectual property that are
protected by and subject to intellectual property rights (collectively "Proprietary Rights") of VCN, its
affiliates or the Service Partners (including, with respect to the VCN Website, materials that may be
proprietary to Tele Atlas or its suppliers), and that VCN, its affiliates and/or the Service Partners retain
title to and ownership of those Proprietary Rights and any and all improvements, modifications, fixes or
enhancements made by or for VCN, its affiliates and/or the Service Partners to any aspect of the
Verizon Connect Services (including the Devices), regardless of whether such items or services are
created or suggested by Customer.
15.2. Customer will not copy, modify, reverse-engineer, disassemble, translate, convert or decompile
any software or firmware included in any Verizon Connect Services, or otherwise provided to Customer
by or on behalf of VCN, and will not disclose such software or provide access to the Devices, such
software or any Verizon Connect Services to any third party for such a purpose.
15.3. Customer agrees that with respect to Verizon Connect Services, it shall not, nor shall it permit
any third party to (a) assign, transfer, lease, rent, sell, distribute or import such Verizon Connect
Services to any third party; (b) except with the express written consent of VCN, combine, embed or
incorporate the Verizon Connect Services into any other product or service other than any Customer-
owned or developed interface for purposes of receiving the data feed delivered from the Devices; (c)
remove or alter any proprietary notices in the Verizon Connect Services; (d) use the Verizon Connect
Services in connection with the transmission, sale, license, or delivery of any infringing, competitive,
defamatory, offensive, or illegal products, services, or materials; (e) use the Verizon Connect Services
in any manner that threatens the integrity, performance, or availability of the Verizon Connect Service;
or (f) use the Verizon Connect Service in any manner that violates local, state or federal laws,
regulations or orders.
16. MODIFICATIONS; WEBSITE MAINTENANCE
16.1. VCN and its affiliates may alter or modify all or part of the Devices, the Verizon Connect
Services and/or associated websites from time to time; provided that such alterations or modifications
shall not materially adversely affect the intended use of the Verizon Connect Services. Subject to the
foregoing, such alterations and modifications, or both, may include, without limitation, the addition or
withdrawal of features, information, products, services, software or changes in instructions. If such
alterations or modifications in fact materially adversely affect such intended use, Customer may, as its
sole and exclusive rights and remedy, elect to terminate this Agreement on thirty (30) days written
notice to VCN. VCN reserves the right to perform scheduled maintenance for the Verizon Connect
Services and its associated website(s) from time to time. This may include application and database
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maintenance as well as general website maintenance and may or may not involve unavailability of the
Verizon Connect Services and/or its associated website(s).
17. DATA
17.1. Collected Data: In the course of providing the Verizon Connect Services, VCN or its affiliates
may receive or collect spatial data or data relating to the Vehicles, mobile objects, devices, locations,
employees, contractors, suppliers, and/or customers of Customer, including but not limited to, vehicle
identification number (VIN), GPS location, vehicle speed, acceleration, vehicle diagnostics information,
tracking data, rate of travel, ignition on/off, idle time, number of stops, names and ID numbers of
employees, addresses of customers, and other similar information ("Collected Data"). Customer
represents and warrants that it has all necessary rights and authority with respect to the Collected Data.
The collection, amalgamation, manipulation or recording of Collected Data may give rise to intellectual
property rights including database rights, copyrights, rights in know-how and confidential information,
design rights and other similar rights anywhere in the world ("Vehicle IP"). Customer acknowledges
and agrees that as between Customer and VCN, VCN owns all Collected Data and Vehicle IP,
including all rights in and to such Collected Data and Vehicle IP, and Customer hereby assigns for good
and valuable consideration (the receipt of which is hereby acknowledged by Customer) any rights it
may have in any current and future Collected Data and Vehicle IP. Customer has the right to use any
Collected Data and Vehicle IP provided to Customer as part of the Verizon Connect Services for its
own internal business purposes.
17.2. Video Content: Collected Data shall not include any content recorded by cameras associated
with the Integrated Video service ("Video Content"), nor any content recorded by audio devices
associated with the Integrated Video service ("Audio Content"). The Video and Audio Content shall
be owned by Customer, including all rights in and to such Video and Audio Content. Without limiting
the generality of the foregoing, Customer acknowledges and agrees that VCN may review, analyze,
manipulate, copy and modify the Video and Audio Content. VCN may also distribute reports, analyses
and data based upon the Video and Audio Content; provided, however, that VCN agrees that it shall
not disclose to any third parties any Video and Audio Content that specifically identifies Customer, or
any of the drivers of Customer's Vehicles without Customer's prior written consent. The parties agree
that the foregoing restriction shall not apply to disclosures of Video or Audio Content that are (i)
required by law or in response to a request from law enforcement authorities, (ii) made in connection
with a subpoena or other similar demand, (iii) made in connection with a contemplated merger,
acquisition or similar transaction, (iv) made to VCN's affiliates or related companies, and/or (v) made to
Service Partners for delivering services on behalf of VCN.
17.3. Use of Collected Data: Customer agrees that during and after termination of the Verizon
Connect Services, (i) VCN may retain and use Collected Data for purposes of providing the Verizon
Connect Services, and conducting research and development; (ii) VCN may share Collected Data with
its affiliates, providers of Third Party Services and other third-parties providing services to VCN and its
affiliates, subject to the obligation of confidentiality; (iii) VCN and its affiliates may disclose Collected
Data if required under applicable law, regulation or court order; and (iv) VCN and its affiliates may use
and share with third parties any Collected Data in aggregated or de-identified form such that the source
of the Collected Data cannot be identified or that is publicly available without any restriction. Customer
acknowledges that Collected Data may be commercially exploited by or on behalf of VCN and its
affiliates for commercial marketing purposes, subject to the permissions and restrictions set forth above
and in this Agreement, and in Verizon's Privacy Policy (available at www.verozon.com/privacy). If
xf ull liO ;...1 ,a:1a:11ipu inHll II&CS, it y 06...1 0 21
Customer has provided consent, VCN may continue to receive and collect the Collected Data after the
termination of the Verizon Connect Services for purposes of facilitating API Data Services, including
Third Party Services (defined in Section 1 above), that are requested by Customer.
18. SERVICE PARTNERS
Nothing set forth in an Accepted Order Form or in this Agreement gives Customer any specific rights with
respect to, nor does it create a contract between Customer and the Service Partners. The Service Partners
have no legal, equitable or other liability of any kind to Customer, and Customer hereby waives any and all
claims or demands therefore. Customer is not a third-party beneficiary of any agreement between or among
VCN and the Service Partners, but the Service Partners are intended third party beneficiaries of this
Agreement, and the protections set forth in this Agreement, including, among other things, the disclaimers of
warranties, limitations of liability, and indemnification provisions, do apply to the Service Partners.
19. EXPORT CONTROL
Customer understands and agrees that: (a) the software used in connection with the Service is controlled by
U.S. export control laws; (b) further transfer or export of the software may be subject to U.S. export control
laws or similar laws of other countries; (c) Customer will abide by such laws; and (d) Customer will not re-
export or divert the software to a country or activity in contravention of U.S. law. Customer represents and
warrant that Customer is not, nor does Customer anticipate being, listed on any U.S. Government, United
Nations or other country's prohibited parties list (including, but not limited to the U.S. Department of Commerce
Denied Persons List or Entity List and the U.S. Treasury Department's Specially Designated Nationals,
Terrorists or Narcotics Traffickers List).
20. GENERAL
20.1. No amendment, change, modification or waiver to any provision of any Accepted Order Form or
this Agreement will be binding unless signed by an authorized representative of each party.
20.2. The provisions of an Accepted Order Form, including without limitation, this Agreement, and any
action related thereto will be governed and interpreted under the laws of the State of Delaware without
giving effect to any conflicts of law principles to the contrary.
20.3. EACH PART OF THIS AGREEMENT THAT LIMITS LIABILITY, DISCLAIMS WARRANTIES OR
GUARANTEES, OR EXCLUDES DAMAGES IS SEVERABLE AND INDEPENDENT OF ANY OTHER
PROVISION AND IS TO BE ENFORCED IN SUCH MANNER. IF ANY REMEDY FAILS TO FULFILL
ITS ESSENTIAL PURPOSE, THE LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES
REMAIN IN EFFECT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
20.4. Except as otherwise expressly permitted in this Agreement, each party must deliver all notices
or other communications required or permitted under an Accepted Order Form or this Agreement to the
other party, in the case of VCN to Verizon Connect, One Verizon Way, Basking Ridge, New Jersey
07920, Attention: Legal Department; and in the case of Customer at the address listed on the signature
page of the Accepted Order Form, by courier, by certified or registered mail (postage prepaid and
return receipt requested), electronically with proof of receipt, or by a nationally-recognized express mail
service. Notice will be effective upon receipt or refusal of delivery. If delivered by certified or registered
mail, any such notice will be considered to have been given five (5) business days after it was mailed,
So LJ rc(mH 0 C 0 0rHcQ fl02 221...11^ \NII::
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as evidenced by the postmark. If delivered by courier or express mail service, any such notice shall be
considered to have been given on the delivery date reflected by the courier or express mail service
receipt. Each party may change its address for receipt of notice by giving notice of such change to the
other party.
20.5. Customer may not assign, sublease, sublicense or in any way transfer or assign any of its rights
and obligations under this Agreement without VCN's prior written consent, including by operation of
law, change of control, merger or otherwise.
20.6. This Agreement, together with any Accepted Order Form and any documents or policies
referred to herein or in an Accepted Order Form, constitutes the entire agreement between Customer
and VCN with respect to the Verizon Connect Services and all related hardware, software and service
components. The aforementioned shall prevail over all prior or contemporaneous oral and written
communications or agreements between Customer and VCN. In the event of any conflict or
inconsistency between the provisions of this Agreement, an Accepted Order Form, or any documents
or policies referred to herein or in an Accepted Order Form, the parties agree that any such conflict or
inconsistency shall be resolved first in favor of an Accepted Order Form, and next in favor of this
Agreement. VCN will not be bound by, and specifically objects to, any term, condition or other
provision that is different from or in addition to the provisions of this Agreement or an Accepted Order
Form which is proffered by Customer in any purchase order, receipt, acceptance, confirmation,
correspondence or otherwise, unless VCN specifically agrees in writing.
20.7. Any waiver or failure to enforce any provision of this Agreement or an Accepted Order Form on
one occasion will not be deemed a waiver of any such provision or any other provision on any other
occasion.
20.8. In any arbitration, mediation or other legal action or proceeding to enforce any right or remedy
under an Accepted Order Form or this Agreement, the prevailing party will be entitled to recover, in
addition to any other relief to which it may be entitled, its reasonable attorneys' fees and other costs
incurred in that action or proceeding.
20.9. If any provision of an Accepted Order Form or this Agreement is held by a court of competent
jurisdiction to be unenforceable, the enforceability of the remaining provisions of the Accepted Order
Form and this Agreement will not be affected and the unenforceable provision will be deemed modified
such that it is enforceable and accomplishes the intention of the parties to the fullest extent possible.
20.10. Customer agrees that the Verizon Connect Services may be provided by, and all related
information (including Collected Data) accessed and/or stored by, resources located within and outside
the United States and consents to such performance of services, including access and storage of
information, from outside the United States.
21. ORDER OF PRECEDENCE: In the event of a conflict between provisions, the following order of
precedence applies: (1) these additional terms and conditions as included in this Exhibit C-1; (2) VCN's
proposal; (3) the RFP; and (4) documents attached to or incorporated by reference in the RFP.
v riz'on a jo inconnect
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SOURCEWELL PRICE LIST
VERIZON CONNECT NWF INC. (VCN) - PURCHASE SOLUTION
NWF Platform
PRODUCT NUMBER HARDWARE COST PURCHASE UNIT
PRICE
5500E4VL,or 5500(GPS&Diagnostics)(order if no planned service $ 85.00 EACH
5500N4VL,or activation is needed or for shelf stock)
5500N3AS
5200E4VL,or 5200(GPS)(order if no planned service activation is needed or $ 85.00 EACH
5200N4VL,or for shelf stock)
5200N3AS
1000N4VL or Asset Guard BX $ 150.00 EACH
1003N3AS
1002N4VL Asset Guard PW $ 150.00 EACH
PRODUCT NUMBER MONTHLY SERVICE DESCRIPTION PURCHASE UNIT
PRICE
MOH6100120 6100(Expressfleet)Monthly Monitoring Fee(existing $ 13.86 MONTH/DEVICE
customers only)
MOH5500120 5500(GPS&Diagnostics)Monthly Monitoring Fee $ 19.00 MONTH/DEVICE
MOH5200120 5200(GPS)Monthly Monitoring Fee $ 17.00 MONTH/DEVICE
PRODUCT NUMBER MONTHLY SERVICE DESCRIPTION PURCHASE UNIT
PRICE
SVC/HW-DIAG Solution: 5500(GPS&Diagnostics)Device&Monthly $ 19.00 MONTH/DEVICE
Monitoring Fee.(Includes 5500N4VL or 5500N3AS device and
the associated service. 12 month service commitment. Must
purchase harness separately if required).Effective 1/1/2020
SVC/HW-EXT-DIAG Solution: 5500(GPS&Diagnostics)Device&Monthly $ 19.00 MONTH/DEVICE
Monitoring Fee.(Includes 5500E4VL device and the associated
service. 12 month service commitment. Must purchase harness
separately if required).Effective 1/1/2020
SVC/HW-GPS Solution: 5200(GPS)Device&Monthly Monitoring Fee $ 17.00 MONTH/DEVICE
(Includes 5200N4VL or 5200N3AS device and the associated
service. 12 month service commitment. Must purchase harness
separately if required). Effective 1/1/2020
SVC/HW-EXT-GPS Solution: 5200(GPS)Device&Monthly Monitoring Fee $ 17.00 MONTH/DEVICE
(Includes 5200E4VL device and the associated service. 12
month service commitment. Must purchase harness separately
if required). Effective 1/1/2020
MO AGBX120 AssetGuard BX Monthly Monitoring Fee $ 13.00 MONTH/DEVICE
MO AGPW 120 AssetGuard PW Monthly Monitoring Fee $ 13.00 MONTH/DEVICE
CONNECTMS CONNECT $ 2.95 MONTH/DEVICE
CUH5200060 or 60 Second Configurable Update Rate NC MONTH/DEVICE
CUH5500060
CUH5200045 or 45 Second Configurable Update Rate $ 1.00 MONTH/DEVICE
CUH5500045
CUH5200030 or 30 Second Configurable Update Rate $ 2.00 MONTH/DEVICE
CUH5500030
CUH5200015 or 15 Second Configurable Update Rate $ 3.00 MONTH/DEVICE
CUH5500015
SATMS Satellite $ 34.95 MONTH/DEVICE
PRODUCT NUMBER ACCESORY TYPE PURCHASE UNIT
PRICE
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v riz'on Vel a z in Connect
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PARTS031 Tamper Resistant Zip Ties(100 per pack) $ 50.00 EACH
PARTS032 Combination Antenna A(Standard antenna) $ 30.00 EACH
PARTS040 Window Mount GPS Antennae Module $ 35.00 EACH
PARTS042 OBD-II Adapter Kit only including Core Connector&8 $ 20.00 EACH
Adapters(5500/5200)
PARTS043 6 pin Harness $ 35.00 EACH
PARTS044 9 Pin Harness w/square flange $ 35.00 EACH
PARTS045 9 Pin Harness w/D mount $ 35.00 EACH
PARTSO46 Universal Harness(5200) $ 10.00 EACH
PARTS057 Pelican Micro Case for 5200 with Universal Harness $ 74.95 EACH
A-PEM001 PEM Port Expansion Module $ 140.00 EACH
PARTS059 Quick Install Harness $ 10.00 EACH
PARTS060 Driver ID Reader $ 15.00 EACH
PARTS061 Driver ID Key $ 3.50 EACH
PARTS069 OBD Harness Extension $ 10.00 EACH
PARTS070 16-pin Heavy Duty Harness $ 35.00 EACH
PARTS071 Bluetooth Extension No Charge EACH
PARTS087 Driver ID Buzzer $ 20.00 EACH
PARTS090 Alternate Power Adaptor(5500/5200) $ 20.00 EACH
PARTS095 Driver ID Reader Adapter $ 30.00 EACH
PARTS097 5000 9-Pin Heavy Duty Harness"D"Type 2(green) $ 35.00 EACH
PARTS098 5000 9-Pin Heavy Duty Harness"Square"Type 2(green) $ 35.00 EACH
PARTS 107 USM-5000 9-pin Heavy Duty Harness"Square"Type 2 $ 35.00 EACH
PARTS 109 USM-OBD Harness Kit for 5000(replaces PARTSO47) $ 35.00 EACH
PARTS 111 USM 9-PIN D MOUNT HARNESS TYPE 2 PINS F-G $ 35.00 EACH
PARTS112 USM 9-PIN SQUARE HARNESS TYPE 2 PINS F-G $ 35.00 EACH
DATA001 DATA Services(Web Services Setup Fee) $ 250.00 EACH
DATA002 DATA Services(Data Connect Setup Fee) $ 250.00 EACH
PRODUCT NUMBER INSTALLATION TYPE PURCHASE UNIT
PRICE
I-INSTALL-UNIT Base Installation-Plug/Play or 3 Wire $ 65.00 EACH
I-INSTALL-AG Asset Guard Installation(BX/PW) $ 65.00 EACH
I-INSTALL-SENSOR Add-On to Base Installation(Sensor) $ 65.00 EACH
I-INSTALL-DID Add-On to Base Installation(Driver ID or Audible Driver ID) $ 35.00 EACH
I-INSTALL-PMC Add-On to Base Installation(Pelican Micro Case) $ 35.00 EACH
I-INSTALL-PEM Add-On to Base Installation(Port Expansion Module) $ 35.00 EACH
I-INSTALL-BTE Add-On to Base Installation(Bluetooth) $ 35.00 EACH
I-SWAP-UNIT Device Swap $ 65.00 EACH
I-TRANSFER-UNIT Device Transfer $ 65.00 EACH
I-REMOVAL-UNIT Removal $ 65.00 EACH
I-NOSHOW-UNIT No Show(Applies per trip if the installer makes the trip and the $ 75.00 TRIP
designated vehicle is not available)
I-TROUBLESHOOT- Troubleshoot $ 65.00 EACH
UNIT
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v ri-zona, VHrvon C01111000
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TRAINING-HALF 1/2 Day Installation Training $ 150.00 EACH
TRAINING-FULL Full Day Installation Training $ 300.00 EACH
(1) Configurable Update Rate: Notwithstanding the"Qty"(quantity)specified above,the Monthly Recurring for the Configurable
Update Rate each month will be determined by the fastest actual Configurable Update Rate per device enabled by the Customer
at any time during the respective month,via Customer's SSP. Configurable Update Rate purchases for the 5000 series device
models require the customer to enable the specific Update Rate feature(i.e. 15,30,45,60 seconds)on their SSP after device
activation and registration.
(2) The above pricing does not include applicable taxes unless tax exempt. If Tax Exempt,provide State Tax Exempt form with the
award to:NWFAccountSetup(a)verizonconnect.com. Shipping is now included in the fees above.
(3) Verizon Connect's additional terms and conditions apply to these products.
(4) Product Numbers SVC/HW-DIAG,SVC/HW-EXT-DIAG,SVC/HW-GPS,and SVC/HW-EXT-GPS are for ordering purposes
only. Hardware shipments may reference the applicable Networkfleet Hardware Product Numbers listed on the Sourcewell Price
Sheet. Invoices:Pursuant to the applicable Order,Customer will receive a Monthly Service
A typical order placed under the purchase solution for fifty (SO) vehicles would look as follows:
PRODUCT PRODUCT DESCRIPTION PRICE QTY Monthly TOTAL PRICE
NUMBER PER Price
UNIT
PARTSO43 6 pin Harness $35.00 50 One time $ 1,750.00
I-INSTALL-UNIT Base Installation-Plug/Play or 3 $65.00 50 One time $ 3,250.00
Wire
One-Time Purchase $5,000.00
SVC/HW-DIAG Solution: 5500(GPS& $19.00 50 $950.00 $ 11,400.00
Diagnostics)Device&Monthly
Monitoring Fee.(Includes
5500N4VL or 5500N3AS device
and the associated service. 12
month service commitment. Must
purchase harness separately if
required).
Total Price for 12 months $16,400.00
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v riz'on a jo inconnect
Rev 02/23/24
VERIZON CONNECT NWF INC. (VCN) --BUNDLED SOLUTION
NWF Platform
PRODUCT NUMBER HARDWARE/MONTHLY SERVICE BUNDLED UNIT
PRICE
MOH6100120 6100(Expressfleet)(Bundle-Includes Device(6100), $ 18.24 MONTH/DEVICE
PARTS093 if needed,and Monthly Service)(only for existing
lines of service)
MOH5500120 5500(Bundle-Includes Device(5500E4VL,or 5500N4VL,or $23.00 MONTH/DEVICE
5500N3AS),PARTS059 Harness,and Monthly Service)
MOH5200120 5200 (Bundle-Includes Device(5200E4VL,or 5200N4VL,or $ 19.00 MONTH/DEVICE
5200N3AS),PARTSO46 Harness,and Monthly Service)
MO_AGBX120 AssetGuard BX(device(1000N4VDMS or 1003N3AS),service $ 15.00 MONTH/DEVICE
&battery)
MO AGPW 120 AssetGuard PW(device(1002N4VDMS),service&battery) $ 15.00 MONTH/DEVICE
NOTES: (1)The bundle option must be procured over a 36 month term.
PRODUCT NUMBER ADD-ON SERVICE ITEMS TO PRICE ABOVE BUNDLED UNIT
PRICE
CONNECTMS CONNECT $ 2.95 MONTH/DEVICE
CUH5200060 or 60 Second Configurable Update Rate No Charge MONTH/DEVICE
CUH5500060
CUH5200045 or 45 Second Configurable Update Rate $ 1.00 MONTH/DEVICE
CUH5500045
CUH5200030 or 30 Second Configurable Update Rate $ 2.00 MONTH/DEVICE
CUH5500030
CUH5200015 or 15 Second Configurable Update Rate $ 3.00 MONTH/DEVICE
CUH5500015
SATMS Satellite $34.95 MONTH/DEVICE
PRODUCT NUMBER ACCESORY TYPE BUNDLED UNIT
PRICE
PARTSO43 6 pin Harness $ 1.00 MONTH/DEVICE
PARTSO44 9 Pin Harness w/square flange $ 1.00 MONTH/DEVICE
PARTSO45 9 Pin Harness w/D mount $ 1.00 MONTH/DEVICE
PARTSO46 Universal Harness(5200) incl MONTH/DEVICE
PARTS053 Garmin FMI 45 Cable with Traffic for CONNECT $ 4.00 MONTH/DEVICE
PARTS054 Garmin FMI Modified Cable $ 1.00 MONTH/DEVICE
PARTS057 Pelican Micro Case for 5200 w/15'Universal Harness $ 2.00 MONTH/DEVICE
PARTS059 Quick Install Harness incl MONTH/DEVICE
PARTS066 Asset Guard BX Magnet Mount Kit(set of 4)(see Note(4)) $ 2.00 MONTH/DEVICE
PARTS070 16-pin Heavy Duty Harness $ 1.00 MONTH/DEVICE
PARTS097 5000 9-Pin Heavy Duty Harness"D"Type 2(green) $ 1.00 MONTH/DEVICE
PARTS098 5000 9-Pin Heavy Duty Harness"Square"Type 2(green) $ 1.00 MONTH/DEVICE
PARTS 109 USM-OBD Harness Kit for 5000(replaces PARTSO47) $ 1.00 MONTH/DEVICE
PARTS 111 USM 9-PIN D MOUNT HARNESS TYPE 2 PINS F-G $ 1.00 MONTH/DEVICE
PARTS112 USM 9-PIN SQUARE HARNESS TYPE 2 PINS F-G $ 1.00 MONTH/DEVICE
A-PEM001 PEM Port Expansion Module $ 4.00 MONTH/DEVICE
D-DID-000-000 Driver ID hardware bundle(includes IDRA,reader and key) $ 1.00 MONTH/DEVICE
D-DID-000-INS Driver ID hardware bundle with Limited Lifetime Install $ 2.00 MONTH/DEVICE
(includes IDRA,reader and key)
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v rizon l a/ in C01111000
connect ,roposHII
PRODUCT INSTALLATION TYPE BUNDLED UNIT
NUMBER PRICE
D-INSTALL-UNIT Limited Lifetime Base Installation $ 2.00 MONTH/DEVICE
D-INSTALL-AG Limited Lifetime Base Installation(Asset Guard BX/PW) $ 2.00 MONTH/DEVICE
D-INSTALL-FMI Limited Lifetime Add-On to Base Installation(Garmin) $ 1.00 MONTH/DEVICE
D-INSTALL-SSEM Limited Lifetime Add-On to Base Installation(SSEM) $ 1.00 MONTH/DEVICE
D-INSTALL- Limited Lifetime Add-On to Base Installation(Sensor) $ 1.00 MONTH/DEVICE
SENSOR
D-INSTALL-PMC Limited Lifetime Add-On to Base Installation(Pelican Micro $ 1.00 MONTH/DEVICE
Case)
D-INSTALL-PEM Limited Lifetime Add-On to Base Installation(Port Expansion $ 1.00 MONTH/DEVICE
Module)
D-INSTALL-SAT Limited Lifetime Add-On to Base Installation(Satellite) $ 1.00 MONTH/DEVICE
D-INSTALL-DID Limited Lifetime Add-On to Base Installation(Driver ID) $ 1.00 MONTH/DEVICE
D-INSTALL-BTE Limited Lifetime Add-On to Base Installation(Bluetooth) $ 1.00 MONTH/DEVICE
D-INSTALL- Limited Lifetime Add-On to Base Installation(Sensor) $ 1.00 MONTH/DEVICE
SENSOR
D-INSTALL-DID Limited Lifetime Add-On to Base Installation(Driver ID) $ 1.00 MONTH/DEVICE
NOTES:
(1)Configurable Update Rate: Notwithstanding the"Qty"(quantity)specified above,the Monthly Recurring for the Configurable
Update Rate each month will be determined by the fastest actual Configurable Update Rate per device enabled by the Customer at any
time during the respective month,via Customer's SSP. Configurable Update Rate purchases for the 5000 series device models require
the customer to enable the specific Update Rate feature(i.e. 15,30,45,60 seconds)on their SSP after device activation and registration
(2)The above pricing includes shipping costs in the bundled solution,however,it does not include applicable taxes unless tax exempt.
If Tax Exempt,provide State Tax Exempt form with the award to:NWFAccountSetup(aaverizonconnect.com
(3) Verizon Connect's additional terms and conditions apply to these products.
A typical order placed under the purchase solution for fifty (50)vehicles would look as follows:
PRODUCT PRODUCT DESCRIPTION PRICE QTY Monthly TOTAL PRICE
NUMBER PER Price
UNIT
MOH5500120 Monthly Service $23.00 50 Monthly $1,150.00
5500N4VL GPS&Diagnostics-Verizon $0.00 50 N/A $ 0.00
PARTS059 Quick Install Harness $0.00 50 N/A $ 0.00
CUR45SMS 45 Second Configurable Update Rate $ 1.00 50 Monthly $ 50.00
D-INSTALL- Limited Lifetime Base Installation $ 2.00 50 Monthly $ 100.00
UNIT
Price per Month for 36 $1,300.00
Months
Total Price for 36 months $46,800.00
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v riz'on Vel a z in Connect
connect 0,,,,,roposa II Response
Rev 02/23/24
VERIZON CONNECT TELO INC. (VCT)- PURCHASE SOLUTION
Govt. Fleet Platform
PRODUCT HARDWARE PRICE UNIT
NUMBER
FHW10001 Standard Equipment-Fleet(includes device and harness)(standard $ 0.00 EACH
equipment with initial subscription)
F39535 Xirgo6372(standard equipment with initial subscription) $ 0.00 EACH
F39520 VT400(standard equipment with initial subscription) $ 0.00 EACH
F39528 LMU3640-Verizon LTE(standard equipment with initial subscription) $ 0.00 EACH
AHP 10001 Standard Equipment-Asset Powered(standard equipment with initial $ 0.00 EACH
subscription)
ANP 10001 Standard Equipment-Asset Non-Powered(standard equipment with initial $ 0.00 EACH
subscription)
SHW10002 Temperature Probe(single probe) $ 35.75 EACH
SHW10001 Panic Button $ 19.50 EACH
SHW10004 Accessory-Basic(cable) $ 30.00 EACH
SHW10006 PTO Kit $ 20.00 EACH
VHW10021 64GB SD Card(included with initial subscription) $ 0.00 EACH
VHW 10031 128GB SD Card(included with initial subscription) $ 0.00 EACH
VHW 10032 SD Card 128GB Micro-AI Dashcam One Time Fee(included with initial $ 0.00 EACH
subscription)
VHW10033 SD Card 256GB Micro-AI Dashcam One Time Fee(included with initial $ 0.00 EACH
subscription)
F39330 Ibutton-Green Fob $ 0.81 EACH
F39332 Ibutton $ 3.22 EACH
F37511 6 Pin JPOD Y Cable $ 35.00 EACH
F37529A JPOD Adapters HD Trucks with J1962 connector(version 2) $ 35.00 EACH
F37532-A JPOD Low Profile Y Cable $ 35.00 EACH
F37576 Standard OBDII Y Cable $ 20.00 EACH
F37686 Threaded 9 Pin JPOD Y Cable(Black) $ 35.00 EACH
F39386 6 Pin JPOD Adapter(must be included with 6 Pin Cable) $ 10.00 EACH
F39472 Xirgo XT-6300 OBDII Harness $ 20.00 EACH
F39473 Green 9 Pin JPOD Y Cable $ 35.00 EACH
F39475 Xirgo XT-6300 Power Harness $ 20.00 EACH
F39479 Green Threaded 9 Pin JPOD Y Cable $ 35.00 EACH
F39488 XT-6300 Harness for P473 VN127 V227 U502 D398 P415 H567 models $ 35.00 EACH
(Ford OE Spec)
F39489 XT-6300 Harness for P552 P558 CD391 P375 U502 Models(Ford OE $ 35.00 EACH
Spec)
F39490 XT-6300 harness-Transit(Ford OE Spec) $ 35.00 EACH
F39491 XT-6300 harness-Transit Connect(Ford OE Spec) $ 35.00 EACH
F39500 VT-400 Green Threaded 9 Pin Cable $ 35.00 EACH
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v rizonl VHrvon C01111000
F39501 VT-400 Black 9 Pin Cable $ 35.00 EACH
F39502 VT-400 Black Threaded 9 Pin Cable $ 35.00 EACH
F39503 VT-400 Green 9 Pin Cable $ 35.00 EACH
F39504 VT-400 Light Duty Y Cable $ 35.00 EACH
F39506 22pin Molex EZ-Temp Install $ 10.00 EACH
F39507 Green Threaded 9 Pin Alternative Low Speed CAN Cable $ 35.00 EACH
F39522 LMU 3640 JPOD Adapter $ 10.00 EACH
F39524 LMU 3640 OBDII Y Cable $ 20.00 EACH
F39534 LMU 3640 Connectorized Harness $ 10.00 EACH
F70525 12V PTO Kit for LMU26xx/4xx(wires and relays) $ 6.07 EACH
F70738 LMU 4200 12V PTO Kit $ 20.00 EACH
F70770 LMU3640 12V PTO Kit $ 20.00 EACH
F70803 Xirgo XT-6300 12V PTO Kit $ 20.00 EACH
F39106 Universal Green(Type 2)Threaded 9 Pin Cable $ 30.00 EACH
F39112 LMU 3640 Universal Cable Adapter $ 10.00 EACH
PRODUCT SOFTWARE SERVICE SUBSCRIPTION PRICE UNIT
NUMBER
FSS10001G VCT Government Fleet Essential Subscription(includes device and harness) $ 14.48 Month/Device
FSS10002G VCT Government Fleet Enhanced Subscription(includes device and $ 15.98 Month/Device
harness)
FAS 10003G VCT Government Asset Subscription(includes device and harness) $ 9.98 Month/Device
VSS 10011 AI Dashcam Dual Video Subscription(includes device and harness) $ 26.98 Month/Device
VSS 10012 AI Dashcam Road Facing Video Subscription(includes device and harness) $ 21.98 Month/Device
VSS 10013 AI Dashcam Driver Facing Video Subscription(includes device and $ 5.00 Month/Device
harness)
VSS10028 SD Card 128GB Micro-AI Dashcam Subscription(includes device and $ 0.99 Month/Device
harness)
VSS10029 SD Card 256GB Micro-AI Dashcam Subscription(includes device and $ 1.60 Month/Device
harness)
SWA10016 API Add-On $ 0.00 Month/Device
WFS 10001 Workforce Essential(mobile app. If ordered,quantity must be equal to the $ 10.00 Month/Device
same quantity of Software Subscriptions ordered above)(Minimum 100)
WFS10002 Workforce Enhanced(Minimum 100) $ 35.00 Month/Device
VSS 10010 Integrated Video Forward Facing Camera Subscription(includes hardware) $ 21.98 Month/Device
SES10001 Panic Button Monthly Service $ 1.00 Month/Device
SES10002 Temperature Monitor Monthly Service $ 4.85 Month/Device
SWA10001 Compliance-ELD $ 4.95 Month/Device
SWA10002 Navigation $ 7.00 Month/Device
SWA10003 Coach $ 4.85 Month/Device
SWA10024 Roadside Assistance $ 1.50 Month/Device
VSS20010 ADAS Service:Optional additional subscription for the AI Dashcam which $ 1.10 Month/Device
enables the Advanced Driver Assistance System for the Dual and Road
facing cameras(e.g.Tailgating,Pedestrian Collision warnings...)
VSS20011 DMS Service:Optional additional subscription for the AI Dashcam which $ 1.10 Month/Device
enables the Driver Monitoring System for the Driver Facing camera(e.g.
Distracted Driving,Phone Calling...)
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v ri"zoni VHrvon C01111000
PRODUCT INSTALLATION PRICE UNIT
NUMBER
SVC10002 Installation-Tablet Mount $ 64.78 EACH
SVC10003 Installation-Reefer Single Zone $ 194.33 EACH
SVC10005 Installation-Other Special Equipment $ 107.00 EACH
SVC10006 Installation-Out of Cab Sensor $ 107.00 EACH
SVC 10001 Installation—Standard $ 107.00 EACH
SVC10004 Dual Zone Installation $ 194.33 EACH
SVC10010 DeinstalLReinstalls $ 194.33 EACH
SVC10008 Aftermarket to OEM license swap fee $ 0.00 EACH
PRODUCT TRAINING PRICE UNIT
NUMBER
F29750 Onsite Software Training(Travel Fees Included) $3,500.00 EACH
F50540 Installation Onsite training(includes travel) $2,500.00 EACH
PRODUCT HARDWARE REPLACEMENT FEES PRICE UNIT
NUMBER
VHW10012 AI Dashcam Dual(64GB)Hardware $379.00 EACH
VHW10013 AI Dashcam Road Facing(64GB)Hardware $345.00 EACH
VHW10014 Driver Facing Camera Hardware $ 47.00 EACH
VHW 10032 128GB SD Card $ 27.00 EACH
F39577 SmtWitns Smart AI Camera—Dual Channel 64GB $379.00 EACH
F39578 SmtWitns Smart AI Camera—Road Facing 64GB $345.00 EACH
F39579 SmtWitns Smart AI Camera—Driver Facing $ 47.00 EACH
F39612 Micro SD Card 128GB for KP2 or AP 1 Camera $ 27.00 EACH
F39622 Micro SD Card 256GB for KP2 $ 71.00 EACH
FHW10001 Standard Equipment-Fleet(includes device and harness) $ 145.00 EACH
F39535 Xirgo6372 $ 145.00 EACH
F39520 VT400 $ 145.00 EACH
F39528 LMU3640-Verizon LTE $ 145.00 EACH
AHP 10001 Standard Equipment-Asset Powered $ 95.00 EACH
ANP 10001 Standard Equipment-Asset Non-Powered $ 95.00 EACH
(1) Taxes(if applicable)are in addition to the costs above.
(2) Verizon Connects additional terms and conditions apply to these products.
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
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PRODUCT HARDWARE&SERVICE PRICE UNIT
NUMBER
Vehicle Tracking Vehicle Tracking Subscription-Includes Reveal device,cable,and monthly $ 15.98 Month/Device
Subscription software subscription.(Self-Install)
Vehicle Tracking Vehicle Tracking Subscription-Includes Reveal device,cable,and monthly $ 15.98 Month/Device
Subscription—EZ software subscription.(Self-Install)
Powered Asset Provides reliable tracking for fixed and movable fleet assets such as trailers, $ 9.98 Month/Device
Tracking Solution containers/pods,generators,heavy duty equipment and more.This is a hard
wired device.Includes device,wires,and monthly software subscription.
(Self-Install)
Dual Channel AI AI Dashcam Road facing hardware includes AI Dashcam Driver Facing $ 26.98 Month/Device
Dashcam Video hardware and monthly software application.VTU service is required.
(Self-Install)
Road Facing AI AI Dashcam Road facing hardware and monthly software application.VTU $ 21.98 Month/Device
Dashcam service is required.(Self-Install)
Non Powered Asset Provides reliable tracking for fixed and movable fleet assets such as trailers, $ 8.95 Month/Device
Tracking Solution containers/pods,generators,heavy duty equipment and more.This is a
battery powered device with 4G technology:Hardware device and monthly
software subscription included.
Integrated Video Integrated Video Forward Facing Camera hardware and monthly software $ 21.98 Month/Device
Forward Facing application.VTU service is required.(Self-Install)
Camera
Integrated Video Integrated Video Driver Facing Camera hardware and monthly software $ 5.00 Month/Device
Driver Facing application.Vehicle Tracking Subscription and Integrated Video Forward
Camera Facing Camera service is required.Minimum 64GB Camera memory
expansion card.Add on required(sold separately).
Dual Channel AI AI Dashcam Road facing hardware includes AI Dashcam Driver Facing $ 29.95 Month/Device
Dashcam Video hardware and monthly software application.VTU service is required.
(Pro-Install)
Road Facing AI AI Dashcam Road facing hardware and monthly software application.VTU $ 24.95 Month/Device
Dashcam service is required.(Pro-Install)
Driver Facing AI AI Dashcam Driver Facing Video hardware and monthly software $ 5.00 Month/Device
Dashcam application.Vehicle Tracking Subscription and AI Dashcam Road Facing
service is required.
Vehicle Tracking Vehicle Tracking Subscription-Includes Reveal device,cable,and monthly $ 18.95 Month/Device
Subscription software subscription.(Pro-Install)
Vehicle Tracking Vehicle Tracking Subscription-Includes Reveal device,cable,and monthly $ 18.95 Month/Device
Subscription—EZ software subscription.(Pro-Install)
Powered Asset Provides reliable tracking for fixed and movable fleet assets such as trailers, $ 12.95 Month/Device
Tracking Solution containers/pods,generators,heavy duty equipment and more.This is a hard
wired device.Includes device,wires,and monthly software subscription.
(Pro-Install)
OEM Vehicle Vehicle Tracking subscription for OEM Vehicles $ 17.45 Month/Device
Subscription
PRODUCT ADD ONS PRICE
NUMBER UNIT
Driver ID Driver ID Subscription—Initial order includes Driver ID hardware and up to $ 0.00 Month/Device
Subscription 2 key fobs
128GB Upgrade 128GB Camera memory expansion card $ 0.99 Month/Device
Subscription
64GB Upgrade 64GB Camera memory expansion card $ 0.00 Month/Device
Subscription
Micro SD Card 128GB Camera memory expansion card for AI Dashcam $ 0.99 Month/Device
128GB for AI
Dashcam
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v rizon l a/ inC01111000
connect ,roposHII
Micro SD Card 256GB Camera memory expansion card for AI Dashcam $ 1.60 Month/Device
256 GB for AI
Dashcam
Subscription
Engine Connect VTU software feature—Engine Connect Data Subscription $ 0.00 Month/Device
Data Subscription
Established Third Established Third Party Subscription(API) $ 1.00 Month/Device
Party Subscription
Field Service Software subscription allows you to quickly view the location of your $ 14.95 Month/Device
Dispatch techs/vehicles.,monitor job progress in real time,while easily dispatching to
Subscription available workers and/or dispatchers
Log Book Logbook helps you stay compliant with the FMCSA and manage your drivers' $ 4.95 Month/Device
Subscription—For hours by combining necessary vehicle data with driver status from the
Android and iOS, Verizon Connect Android or iOS-based mobile application.
Mixed fleet and
ECM compatible
Panic Button VTS Software-Panic Button Subscription,includes hardware $ 1.00 Month/Device
Subscription
Reveal Navigation Mobile software app-Keep drivers safe by ensuring they travel on $ 7.00 Month/Device
permitted roads only,avoiding restrictions like low bridges or tunnels all
while providing up-to-date routes to avoid major accidents,construction and
road closings.
Roadside Roadside Assistance Subscription-Applies to all Vehicle Tracking $ 1.50 Month/Device
Assistance Subscriptions.
Subscription
Standard Integration Standard Integration product access to all connected base APIs $ 0.00 Month/Device
Subscription
PTO/Digital Input A monthly surcharge for sensor monitoring per VTS or Asset Tracker $ 0.00 Month/Device
Subscription
ADAS Service Optional additional subscription for the AI Dashcam which enables the $ 1.10 Month/Device
Advanced Driver Assistance System for the Dual and Road facing cameras
(e.g.Tailgating,Pedestrian Collision warnings...)
DMS Service Optional additional subscription for the AI Dashcam which enables the $ 1.10 Month/Device
Driver Monitoring System for the Driver Facing camera(e.g.Distracted
Driving,Phone Calling...)
PRODUCT HARDWARE REPLACEMENT FEES PRICE
NUMBER UNIT
Asset Battery Asset Battery Replacement $ 29.50 EACH
Replacement
(Meridien Devices)
Key Fob ID Key Fob ID $ 2.50 EACH
Vehicle Tracking Cellular Hardware Device and Cable required for Vehicle Tracking $ 145.00 EACH
HW Replacement Subscription
Powered Asset HW Cellular Hardware Device and Cable required for Asset Tracking $ 95.00 EACH
Replacement Subscription
Non Powered Asset Cellular Hardware Device replacement for Asset Tracking Subscription $ 95.00 EACH
HW Replacement
Integrated Video Forward Facing Camera unit hardware replacement fee $345.00 EACH
Forward Facing
HW Replacement
Cable Replacement Cable only replacement $ 30.00 EACH
(Stand alone)
Add on features (Driver ID,Panic Button,Integrated Video Driver Facing Camera) $ 45.00 EACH
HW Replacement
Equipment Asset Shrink-wrapped pack of 3 L91 batteries $ 29.50 EACH
Tracker(EAT)
Replacement
Battery Pack
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v riz'on a jo inconnect
Rev 02/23/24
Equipment Asset Shrink-wrapped pack of 6 L91 batteries $ 29.50 EACH
Tracker(EAT)
Replacement
Battery Pack
Equipment Asset Battery Cover replacement for Asset Tracker $ 14.50 EACH
Tracker
Replacement
Battery Cover
Installation(Initial) Professional installation services—per vehicle per visit $ 107.00 EACH
Deinstall/Reinstall Professional installation services—per vehicle per visit $ 107.00 EACH
AI Dashcam-Dual- Replacement AI Dual Dashcam with 128GB Micro SD Card $ 392.00 EACH
NA-128-3w
AI Dashcam-Dual- Replacement AI Dual Dashcam with 64GB Micro SD Card $ 379.00 EACH
NA-64-3w
AI Dashcam-Road- Replacement AI Road Facing Dashcam with 128GB Micro SD Card $ 358.00 EACH
NA-128-3w
AI Dashcam-Road- Replacement AI Road Facing Dashcam with 64GB Micro SD Card $ 345.00 EACH
NA-64-3w
Micro SD Card Replacement128GB Micro SD Card for AI Dashcam $ 65.75 EACH
128GB for KP2 or
AP1
Micro SD Card Replacement 256GB Micro SD Card for AI Dashcam $ 71.00 EACH
256GB for KP2 or
AP1
Power Adaptor— Replacement Cable $ 56.50 EACH
OBD-II Direct
(Power&Data)
(OBDII Data Cable
Kit required for
ADAS for KP2)
Micro SD Card Replacement 64GB Micro SD Card for AI Dashcam $ 47.00 EACH
64GB for KP2 or
AP1
Driver Facing Replacement Driver Facing Camera for AI Dashcam $ 47.00 EACH
Camera
Mounting Bracket Replacement Window Mounting Bracket and Cable $ 37.50 EACH
&Cable(Window
Mounting Bracket
with Power Cable
for KP2)
Power Adaptor— Replacement Cable $ 28.00 EACH
OBD-II
Passthrough
Power Adaptor—9- Replacement Cable $ 28.00 EACH
Pin
Power Adaptor—6- Replacement Cable $ 28.00 EACH
Pin
Power Adaptor— Replacement Cable $ 28.00 EACH
OBD-II Direct
(Power)
Power Adaptor— Replacement Cable $ 28.00 EACH
FMS
Angled Block Replacement Cable $ 28.00 EACH
Wedge for KP2
Power Adaptor—3- Replacement Cable $ 15.00 EACH
wire(Three[31-
Wire Cable Adaptor
for KP2
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
v riz'on a jo inconnect
Rev 02/23/24
DFC Blank Plate Replacement Plate $ 7.50 EACH
for KP2
Cable Tie(5),Torx Replacement Installation accessory kit $ 7.50 EACH
Key(1),Alcohol
pads(2),3M
Adhesive
Side plate kit Replacement Side plate kit $ 6.00 EACH
Torx Key Replacement Torx key $ 4.00 EACH
Privacy Cover Bag Replacement privacy cover bag $ 4.00 EACH
3M adhesive Replacement 3M adhesive for AI Dashcam $ 4.00 EACH
replacement for
KP2
Install Tool Replacement Install Tool $ 2.00 EACH
DFC Privacy Cover Replacement Driver facing camera lens cover $ 2.00 EACH
RFC Privacy Cover Replacement Road facing camera lens cover $ 2.00 EACH
Privacy Sticker Replacement Privacy Sticker $ 1.50 EACH
Cable Clip 5 pcs Replacement Cable Clip 5 pieces $ 1.00 EACH
Alcohol Wipes Replacement Alcohol wipes for cleaning,used during installation $ 0.75 EACH
(1) Taxes(if applicable)are in addition to the costs above.
(2) Verizon Connects additional terms and conditions apply to these products.
This document and the information disclosed within,including the document structure and contents,are confidential and the proprietary property of Verizon Connect,and its affiliates and subsidiaries and,are
protected by patent,copyright and other proprietary rights.Any disclosure to a third party in whole or in part in any manner is expressly prohibited without the prior written permission of Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
020221-NWF
1 HI
Solicitation Number: 020221
CONTRACT
This Contract is between Sourcewell, 202 12th Street Northeast, P.O. Box 219, Staples, MN
56479 (Sourcewell) and Verizon Connect NWF Inc., 9868 Scranton Road, San Diego, CA 92121
(Vendor).
Sourcewell is a State of Minnesota local government agency and service cooperative created
under the laws of the State of Minnesota (Minnesota Statutes Section 123A.21) that offers
cooperative procurement solutions to government entities. Participation is open to federal,
state/province, and municipal governmental entities, higher education, K-12 education,
nonprofit, tribal government, and other public entities located in the United States and Canada.
Sourcewell issued a public solicitation for Fleet Management Technologies with Related
Software Solutions from which Vendor was awarded a contract.
Vendor desires to contract with Sourcewell to provide equipment, products, or services to
Sourcewell and the entities that access Sourcewell's cooperative purchasing contracts located
in the United States (Participating Entities).
1. TERM OF CONTRACT
A. EFFECTIVE DATE. This Contract is effective upon the date of the final signature below.
B. EXPIRATION DATE AND EXTENSION. This Contract expires March 26, 2025, unless it is
cancelled sooner pursuant to Article 22. This Contract may be extended up to one additional
one-year period upon request of Sourcewell and with written agreement by Vendor.
C. SURVIVAL OF TERMS. Articles 11 through 14 survive the expiration or cancellation of this
Contract.
2. EQUIPMENT, PRODUCTS, OR SERVICES
A. EQUIPMENT, PRODUCTS, OR SERVICES. Vendor will provide the Equipment, Products, or
Services as stated in its Proposal submitted under the Solicitation Number listed above.
Vendor's Equipment, Products, or Services Proposal (Proposal) is attached and incorporated
into this Contract.
Rev. 10/2020 1
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
020221-NWF
All Equipment and Products provided under this Contract must be new/current model. Vendor
may offer close-out or refurbished Equipment or Products if they are clearly indicated in
Vendor's product and pricing list. Unless agreed to by the Participating Entities in advance,
Equipment or Products must be delivered as operational to the Participating Entity's site.
This Contract offers an indefinite quantity of sales, and while substantial volume is anticipated,
sales and sales volume are not guaranteed.
B. WARRANTY. Vendor warrants that all Equipment, Products, and Services furnished are free
from liens and encumbrances, and are free from defects in design, materials, and workmanship.
In addition, Vendor warrants the Equipment, Products, and Services are suitable for and will
perform in accordance with the ordinary use for which they are intended. Vendor's dealers and
distributors must agree to assist the Participating Entity in reaching a resolution in any dispute
over warranty terms with the manufacturer. Any manufacturer's warranty that is effective past
the expiration of the Vendor's warranty will be passed on to the Participating Entity.
C. DEALERS, DISTRIBUTORS, AND/OR RESELLERS. Upon Contract execution, Vendor will
make available to Sourcewell a means to validate or authenticate Vendor's authorized dealers,
distributors, and/or resellers relative to the Equipment, Products, and Services related to this
Contract.This list may be updated from time-to-time and is incorporated into this Contract by
reference. It is the Vendor's responsibility to ensure Sourcewell receives the most current
version of this list.
3. PRICING
All Equipment, Products, or Services under this Contract will be priced as stated in Vendor's
Proposal.
When providing pricing quotes to Participating Entities, all pricing quoted must reflect a
Participating Entity's total cost of acquisition. This means that the quoted cost is for delivered
Equipment, Products, and Services that are operational for their intended purpose, and
includes all costs to the Participating Entity's requested delivery location.
Regardless of the payment method chosen by the Participating Entity, the total cost associated
with any purchase option of the Equipment, Products, or Services must always be disclosed in
the pricing quote to the applicable Participating Entity at the time of purchase.
A. SHIPPING AND SHIPPING COSTS. All delivered Equipment and Products must be properly
packaged. Damaged Equipment and Products may be rejected. If the damage is not readily
apparent at the time of delivery, Vendor must permit the Equipment and Products to be
returned within a reasonable time at no cost to Sourcewell or its Participating Entities.
Participating Entities reserve the right to inspect the Equipment and Products at a reasonable
Rev. 10/2020 2
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
020221-NWF
time after delivery where circumstances or conditions prevent effective inspection of the
Equipment and Products at the time of delivery.
Vendor must arrange for and pay for the return shipment on Equipment and Products that arrive
in a defective or inoperable condition.
Sourcewell may declare the Vendor in breach of this Contract if the Vendor intentionally
delivers substandard or inferior Equipment or Products. In the event of the delivery of
nonconforming Equipment and Products, the Participating Entity will notify the Vendor as soon
as possible and the Vendor will replace nonconforming Equipment and Products with
conforming Equipment and Products that are acceptable to the Participating Entity.
B. SALES TAX. Each Participating Entity is responsible for supplying the Vendor with valid tax-
exemption certification(s). When ordering, a Participating Entity must indicate if it is a tax-
exempt entity.
C. HOT LIST PRICING. At any time during this Contract, Vendor may offer a specific selection
of Equipment, Products, or Services at discounts greater than those listed in the Contract.
When Vendor determines it will offer Hot List Pricing, it must be submitted electronically to
Sourcewell in a line-item format. Equipment, Products, or Services may be added or removed
from the Hot List at any time through a Sourcewell Price and Product Change Form as defined
in Article 4 below.
Hot List program and pricing may also be used to discount and liquidate close-out and
discontinued Equipment and Products as long as those close-out and discontinued items are
clearly identified as such. Current ordering process and administrative fees apply. Hot List
Pricing must be published and made available to all Participating Entities.
4. PRODUCT AND PRICING CHANGE REQUESTS
Vendor may request Equipment, Product, or Service changes, additions, or deletions at any
time. All requests must be made in writing by submitting a signed Sourcewell Price and Product
Change Request Form to the assigned Sourcewell Contract Administrator.This form is available
from the assigned Sourcewell Contract Administrator. At a minimum, the request must:
• Identify the applicable Sourcewell contract number;
• Clearly specify the requested change;
• Provide sufficient detail to justify the requested change;
• Individually list all Equipment, Products, or Services affected by the requested change,
along with the requested change (e.g., addition, deletion, price change); and
• Include a complete restatement of pricing documentation in Microsoft Excel with the
effective date of the modified pricing, or product addition or deletion. The new pricing
Rev. 10/2020 3
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
020221-NWF
restatement must include all Equipment, Products, and Services offered, even for those
items where pricing remains unchanged.
A fully executed Sourcewell Price and Product Request Form will become an amendment
to this Contract and be incorporated by reference.
5. PARTICIPATION, CONTRACT ACCESS, AND PARTICIPATING ENTITY REQUIREMENTS
A. PARTICIPATION. Sourcewell's cooperative contracts are available and open to public and
nonprofit entities across the United States and Canada; such as federal, state/province,
municipal, K-12 and higher education, tribal government, and other public entities. Vendor will
only offer products and services to Participating Entities located in the United States.
The benefits of this Contract should be available to all Participating Entities that can legally
access the Equipment, Products, or Services under this Contract. A Participating Entity's
authority to access this Contract is determined through its cooperative purchasing, interlocal,
or joint powers laws. Any entity accessing benefits of this Contract will be considered a Service
Member of Sourcewell during such time of access. Vendor understands that a Participating
Entity's use of this Contract is at the Participating Entity's sole convenience and Participating
Entities reserve the right to obtain like Equipment, Products, or Services from any other source.
Vendor is responsible for familiarizing its sales and service forces with Sourcewell contract use
eligibility requirements and documentation and will encourage potential participating entities
to join Sourcewell. Sourcewell reserves the right to add and remove Participating Entities to its
roster during the term of this Contract.
B. PUBLIC FACILITIES. Vendor's employees may be required to perform work at government-
owned facilities, including schools. Vendor's employees and agents must conduct themselves in
a professional manner while on the premises, and in accordance with Participating Entity
policies and procedures, and all applicable laws.
6. PARTICIPATING ENTITY USE AND PURCHASING
A. ORDERS AND PAYMENT.To access the contracted Equipment, Products, or Services under
this Contract, a Participating Entity must clearly indicate to Vendor that it intends to access this
Contract; however, order flow and procedure will be developed jointly between Sourcewell and
Vendor. Typically, a Participating Entity will issue an order directly to Vendor. If a Participating
Entity issues a purchase order, it may use its own forms, but the purchase order should clearly
note the applicable Sourcewell contract number. All Participating Entity orders under this
Contract must be issued prior to expiration of this Contract; however, Vendor performance,
Participating Entity payment, and any applicable warranty periods or other Vendor or
Participating Entity obligations may extend beyond the term of this Contract.
Rev. 10/2020 4
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
020221-NWF
Vendor's acceptable forms of payment are included in Attachment A. Participating Entities will
be solely responsible for payment and Sourcewell will have no liability for any unpaid invoice of
any Participating Entity.
B. ADDITIONAL TERMS AND CONDITIONS/PARTICIPATING ADDENDUM. Additional terms and
conditions to a purchase order, or other required transaction documentation, may be
negotiated between a Participating Entity and Vendor, such as job or industry-specific
requirements, legal requirements (e.g., affirmative action or immigration status requirements),
or specific local policy requirements. Vendor will require Participating Entity's acceptance of
Vendor's then-current Additional Terms and Conditions. To the extent that the Additional
Terms and Conditions conflicts with the Contract, as between the Vendor and Participating
Entity the Additional Terms and Conditions will govern. Some Participating Entitles may require
the use of a Participating Addendum; the terms of which will be worked out directly between
the Participating Entity and the Vendor. Any negotiated additional terms and conditions must
never be less favorable to the Participating Entity than what is contained in this Contract.
C. SPECIALIZED SERVICE REQUIREMENTS. In the event that the Participating Entity requires
service or specialized performance requirements (such as e-commerce specifications,
specialized delivery requirements, or other specifications and requirements) not addressed in
this Contract, the Participating Entity and the Vendor may enter into a separate, standalone
agreement, apart from this Contract. Sourcewell, including its agents and employees, will not
be made a party to a claim for breach of such agreement.
D. TERMINATION OF ORDERS. Participating Entities may terminate an order, in whole or
in part, immediately upon notice to Vendor in the event of any of the following events:
1. The Participating Entity fails to receive funding or appropriation from its governing body
at levels sufficient to pay for the goods to be purchased;
2. Federal, state, or provincial laws or regulations prohibit the purchase or change the
Participating Entity's requirements; or
3. Vendor commits any material breach of this Contract or the additional terms agreed to
between the Vendor and a Participating Entity.
E. GOVERNING LAW AND VENUE. The governing law and venue for any action related to a
Participating Entity's order will be determined by the Participating Entity making the purchase.
7. CUSTOMER SERVICE
A. PRIMARY ACCOUNT REPRESENTATIVE. Vendor will assign an Account Representative to
Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is
changed. The Account Representative will be responsible for:
Rev. 10/2020 5
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
020221-NWF
• Maintenance and management of this Contract;
• Timely response to all Sourcewell and Participating Entity inquiries; and
• Business reviews to Sourcewell and Participating Entities, if applicable.
B. BUSINESS REVIEWS. Vendor must perform a minimum of one business review with
Sourcewell per contract year. The business review will cover sales to Participating Entities,
pricing and contract terms, administrative fees, supply issues, customer issues, and any other
necessary information.
8. REPORT ON CONTRACT SALES ACTIVITY AND ADMINISTRATIVE FEE PAYMENT
A. CONTRACT SALES ACTIVITY REPORT. Each calendar quarter, Vendor must provide a contract
sales activity report (Report) to the Sourcewell Contract Administrator assigned to this
Contract. A Report must be provided regardless of the number or amount of sales during that
quarter (i.e., if there are no sales, Vendor must submit a report indicating no sales were made).
The Report must contain the following fields:
• Customer Name (e.g., City of Staples Highway Department);
• Customer Physical Street Address;
• Customer City;
• Customer State/Province;
• Customer Zip Code;
• Item Purchased Description;
• Item Purchased Price; and
• Date Purchase was invoiced/sale was recognized as revenue by Vendor.
B. ADMINISTRATIVE FEE. In consideration for the support and services provided by Sourcewell,
the Vendor will pay an administrative fee to Sourcewell on all Equipment, Products, and
Services provided to Participating Entities. The Administrative Fee must be included in, and not
added to, the pricing. Vendor may not charge Participating Entities more than the contracted
price to offset the Administrative Fee.
The Vendor will submit payment to Sourcewell for the percentage of administrative fee stated
in the Proposal multiplied by the total sales of all Equipment, Products, and Services purchased
by Participating Entities under this Contract during each calendar quarter. Payments should
note the Vendor's name and Sourcewell-assigned contract number in the memo; and must be
mailed to the address above "Attn: Accounts Receivable" or remitted electronically to
Sourcewell's banking institution per Sourcewell's Finance department instructions. Payments
must be received no later than 45 calendar days after the end of each calendar quarter.
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Vendor agrees to cooperate with Sourcewell in auditing transactions under this Contract to
ensure that the administrative fee is paid on all items purchased under this Contract.
In the event the Vendor is delinquent in any undisputed administrative fees, Sourcewell
reserves the right to cancel this Contract and reject any proposal submitted by the Vendor in
any subsequent solicitation. In the event this Contract is cancelled by either party prior to the
Contract's expiration date, the administrative fee payment will be due no more than 30 days
from the cancellation date.
9. AUTHORIZED REPRESENTATIVE
Sourcewell's Authorized Representative is its Chief Procurement Officer.
Vendor's Authorized Representative is the person named in the Vendor's Proposal. If Vendor's
Authorized Representative changes at any time during this Contract, Vendor must promptly
notify Sourcewell in writing.
10. AUDIT, ASSIGNMENT, AMENDMENTS, WAIVER, AND CONTRACT COMPLETE
A. AUDIT. Pursuant to Minnesota Statutes Section 16C.05, subdivision 5, the books, records,
documents, and accounting procedures and practices relevant this Agreement are subject to
examination by Sourcewell or the Minnesota State Auditor for a minimum of six years from the
end of this Contract. This clause extends to Participating Entities as it relates to business
conducted by that Participating Entity under this Contract.
B. ASSIGNMENT. Neither the Vendor nor Sourcewell may assign or transfer any rights or
obligations under this Contract without the prior consent of the parties and a fully executed
assignment agreement. Such consent will not be unreasonably withheld.
C. AMENDMENTS. Any amendment to this Contract must be in writing and will not be effective
until it has been fully executed by the parties.
D. WAIVER. If either party fails to enforce any provision of this Contract, that failure does not
waive the provision or the right to enforce it.
E. CONTRACT COMPLETE. This Contract contains all negotiations and agreements between
Sourcewell and Vendor. No other understanding regarding this Contract, whether written or
oral, may be used to bind either party. For any conflict between the attached Proposal and the
terms set out in Articles 1-22, the terms of Articles 1-22 will govern.
F. RELATIONSHIP OF THE PARTIES. The relationship of the parties is one of independent
contractors, each free to exercise judgment and discretion with regard to the conduct of their
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respective businesses. This Contract does not create a partnership, joint venture, or any other
relationship such as master-servant, or principal-agent.
11. LIABILITY
Vendor must indemnify, save, and hold Sourcewell and its Participating Entities, including their
agents and employees, harmless from any claims or causes of action, including attorneys' fees,
arising out of the performance of this Contract by the Vendor or its agents or employees.
12. GOVERNMENT DATA PRACTICES
Vendor and Sourcewell must comply with the Minnesota Government Data Practices Act,
Minnesota Statutes Chapter 13, as it applies to all data provided by or provided to Sourcewell
under this Contract and as it applies to all data created, collected, received, stored, used,
maintained, or disseminated by the Vendor under this Contract.
If the Vendor receives a request to release the data referred to in this article, the Vendor must
immediately notify Sourcewell and Sourcewell will assist with how the Vendor should respond
to the request.
13. INTELLECTUAL PROPERTY, PUBLICITY, MARKETING, AND ENDORSEMENT
A. INTELLECTUAL PROPERTY
1. Grant of License. During the term of this Contract:
a. Sourcewell grants to Vendor a royalty-free, worldwide, non-exclusive right and
license to use theTrademark(s) provided to Vendor by Sourcewell in advertising and
promotional materials for the purpose of marketing Sourcewell's relationship with
Vendor.
b. Vendor grants to Sourcewell a royalty-free, worldwide, non-exclusive right and
license to use Vendor's Trademarks in advertising and promotional materials for the
purpose of marketing Vendor's relationship with Sourcewell.
2. Limited Right of Sublicense. The right and license granted herein includes a limited right
of each party to grant sublicenses to its and their respective distributors, marketing
representatives, and agents (collectively "Permitted Sublicensees") subject to compliance
with Vendor policies and guidelines as determined by Vendor in advertising and
promotional materials for the purpose of marketing the Parties' relationship to Participating
Entities. Any sublicense granted will be subject to the terms and conditions of this Article.
Each party will be responsible for any breach of this Article by any of their respective
sublicensees.
3. Use; Quality Control.
a. Sourcewell must not alter Vendor's Trademarks from the form provided by
Vendor and must comply with Vendor's removal requests as to specific uses of its
trademarks or logos.
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b. Vendor must not alter Sourcewell's Trademarks from the form provided by
Sourcewell and must comply with Sourcewell's removal requests as to specific uses
of its trademarks or logos.
c. Each party agrees to use, and to cause its Permitted Sublicensees to use, the
other party's Trademarks only in good faith and in a dignified manner consistent
with such party's use of the Trademarks. Upon written notice to the breaching party,
the breaching party has 30 days of the date of the written notice to cure the breach
or the license will be terminated.
4. As applicable, Vendor agrees to indemnify and hold harmless Sourcewell and its
Participating Entities against any and all suits, claims,judgments, and costs instituted or
recovered against Sourcewell or Participating Entities by any person on account of the use
of any Equipment or Products by Sourcewell or its Participating Entities supplied by Vendor
in violation of applicable patent or copyright laws.
5. Termination. Upon the termination of this Contract for any reason, each party, including
Permitted Sublicensees, will have 30 days to remove all Trademarks from signage, websites,
and the like bearing the other party's name or logo (excepting Sourcewell's pre-printed
catalog of vendors which may be used until the next printing). Vendor must return all
marketing and promotional materials, including signage, provided by Sourcewell, or dispose
of it according to Sourcewell's written directions.
B. PUBLICITY. Any publicity regarding the subject matter of this Contract must not be released
without prior written approval from the Authorized Representatives. Publicity includes notices,
informational pamphlets, press releases, research, reports, signs, and similar public notices
prepared by or for the Vendor individually or jointly with others, or any subcontractors, with
respect to the program, publications, or services provided resulting from this Contract.
C. MARKETING. Any direct advertising or marketing with Participating Entities must be
approved by Sourcewell. Materials should be sent to the Sourcewell Contract Administrator
assigned to this Contract.
D. ENDORSEMENT. The Vendor must not claim that Sourcewell endorses its Equipment,
Products, or Services.
14. GOVERNING LAW,JURISDICTION, AND VENUE
Minnesota law governs this Contract. Venue for all legal proceedings out of this Contract, or its
breach, must be in the appropriate state court in Todd County or federal court in Fergus Falls,
Minnesota.
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15. FORCE MAJEURE
Neither party to this Contract will be held responsible for delay or default caused by acts of God
or other conditions that are beyond that party's reasonable control. A party defaulting under
this provision must provide the other party prompt written notice of the default.
16. SEVERABILITY
If any provision of this Contract is found to be illegal, unenforceable, or void then both
Sourcewell and Vendor will be relieved of all obligations arising under such provisions. If the
remainder of this Contract is capable of performance, it will not be affected by such declaration
or finding and must be fully performed.
17. PERFORMANCE, DEFAULT, AND REMEDIES
A. PERFORMANCE. During the term of this Contract, the parties will monitor performance and
address unresolved contract issues as follows:
1. Notification. The parties must promptly notify each other of any known dispute and
work in good faith to resolve such dispute within a reasonable period of time. If necessary,
Sourcewell and the Vendor will jointly develop a short briefing document that describes the
issue(s), relevant impact, and positions of both parties.
2. Escalation. If parties are unable to resolve the issue in a timely manner, as specified
above, either Sourcewell or Vendor may escalate the resolution of the issue to a higher
level of management.The Vendor will have 30 calendar days to cure an outstanding issue.
3. Performance while Dispute is Pending. Notwithstanding the existence of a dispute, the
Vendor must continue without delay to carry out all of its responsibilities under the
Contract that are not affected by the dispute. If the Vendor fails to continue without delay
to perform its responsibilities under the Contract, in the accomplishment of all undisputed
work, any additional costs incurred by Sourcewell and/or its Participating Entities as a result
of such failure to proceed will be borne by the Vendor.
B. DEFAULT AND REMEDIES. Either of the following constitutes cause to declare this Contract,
or any Participating Entity order under this Contract, in default:
1. Nonperformance of contractual requirements, or
2. A material breach of any term or condition of this Contract.
Written notice of default and a reasonable opportunity to cure must be issued by the party
claiming default. Time allowed for cure will not diminish or eliminate any liability for liquidated
or other damages. If the default remains after the opportunity for cure, the non-defaulting
party may:
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• Exercise any remedy provided by law or equity, or
• Terminate the Contract or any portion thereof, including any orders issued against the
Contract.
18. INSURANCE
A. REQUIREMENTS. At its own expense, Vendor must maintain insurance policy(ies) in effect at
all times during the performance of this Contract with insurance company(ies) licensed or
authorized to do business in the State of Minnesota having an "AM BEST" rating of A- or better,
with coverage and limits of insurance as follows:
1. Workers'Compensation and Employer's Liability.
Workers' Compensation: In compliance with the statutory requirements of the state(s)
of operation.
Employer's Liability Insurance:
Limits:
$500,000 each accident for bodily injury by accident
$500,000 policy limit for bodily injury by disease
$500,000 each employee for bodily injury by disease
2. Commercial General Liability Insurance. Vendor will maintain insurance covering its
operations, with coverage on an occurrence basis, and must be subject to terms no less
broad than the Insurance Services Office ("ISO") Commercial General Liability Form or
equivalent. Coverage must include liability arising from premises, operations, bodily
injury and property damage, independent contractors, products-completed operations,
contractual liability, and personal injury and advertising injury. All required limits, terms
and conditions of coverage must be maintained during the term of this Contract.
Limits:
$3,000,000 each occurrence Bodily Injury and Property Damage
$3,000,000 Personal and Advertising Injury
$4,000,000 aggregate for Products-Completed operations
$4,000,000 general aggregate
3. Commercial Automobile Liability Insurance. During the term of this Contract, Vendor
will maintain insurance covering all owned, hired, and non-owned automobiles in limits
of liability indicated below. The coverage must be subject to terms no less broad than
ISO Business Auto Coverage Form or equivalent.
Limits:
$3,000,000 each accident, combined single limit
4. Telecommunications, Media & Technology Errors and Omissions, including Network
Security and Privacy Liability Insurance. During the term of this Contract, Vendor will
maintain Telecommunications, Media &Technology Errors & Omissions insurance
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including network security and privacy liability. The insurance must cover claims which
may arise from failure of Vendor's security resulting in, but not limited to, computer
attacks, unauthorized access, disclosure of not public data — including but not limited to,
confidential or private information, transmission of a computer virus, or denial of
service.
Limits:
$4,000,000 each claim and aggregate
Failure of Vendor to maintain the required insurance will constitute a material breach entitling
Sourcewell to immediately terminate this Contract for default.
B. CERTIFICATES OF INSURANCE. Prior to commencing under this Contract, Vendor must furnish
to Sourcewell a certificate of insurance, as evidence of the insurance required under this
Contract. Within 15 days of expiration of the policy(ies), renewal certificates must be mailed to
Sourcewell, 202 12th Street Northeast, P.O. Box 219, Staples, MN 56479 or sent to the
Sourcewell Contract Administrator assigned to this Contract.The certificates must be signed by
an authorized representative of the insurer(s) issuing such insurance.
Failure to request certificates of insurance by Sourcewell, or failure of Vendor to provide
certificates of insurance, in no way limits or relieves Vendor of its duties and responsibilities in
this Contract.
C. ADDITIONAL INSURED ENDORSEMENT AND PRIMARY AND NON-CONTRIBUTORY
INSURANCE CLAUSE. Vendor agrees to include Sourcewell and its Participating Entities,
including their officers, agents, and employees, as an additional insured as their interest may
appear under this Agreement under the Vendor's commercial general liability insurance policy
with respect to liability arising out of activities, "operations," or "work" performed by Vendor,
and products and completed operations of Vendor. The policy provision(s) must further provide
that coverage is primary and not excess over or contributory with any other valid, applicable,
and collectible insurance or self-insurance in force for the additional insureds.
D. WAIVER OF SUBROGATION. Vendor waives its right of subrogation under workers'
compensation and must require (by endorsement or otherwise) its workers' compensation
insurer to waive subrogation rights against Sourcewell and other additional insureds for losses
paid under the workers' compensation insurance policy. Where permitted by law, Vendor must
require similar written express waivers of subrogation and insurance clauses from each of its
subcontractors.
19. COMPLIANCE
A. LAWS AND REGULATIONS. All Equipment, Products, or Services provided under this
Contract must comply fully with applicable federal laws and regulations, and with the laws in
the states and provinces in which the Equipment, Products, or Services are sold.
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B. LICENSES. Vendor must maintain a valid and current status on all required federal,
state/provincial, and local licenses, bonds, and permits required for the operation of the
business that the Vendor conducts with Sourcewell and Participating Entities.
20. BANKRUPTCY, DEBARMENT, OR SUSPENSION CERTIFICATION
Vendor certifies and warrants that it is not in bankruptcy or that it has previously disclosed in
writing certain information to Sourcewell related to bankruptcy actions. If at any time during
this Contract Vendor declares bankruptcy, Vendor must immediately notify Sourcewell in
writing.
Vendor certifies and warrants that neither it nor its principals are presently debarred,
suspended, proposed for debarment, declared ineligible, or voluntarily excluded from programs
operated by the State of Minnesota; the United States federal government; or, any
Participating Entity. Vendor certifies and warrants that neither it nor its principals have been
convicted of a criminal offense related to the subject matter of this Contract. Vendor further
warrants that it will provide immediate written notice to Sourcewell if this certification changes
at any time.
21. PROVISIONS FOR NON-UNITED STATES FEDERAL ENTITY PROCUREMENTS UNDER
UNITED STATES FEDERAL AWARDS OR OTHER AWARDS
Participating Entities that use United States federal grant or FEMA funds to purchase goods or
services from this Contract may be subject to additional requirements including the
procurement standards of the Uniform Administrative Requirements, Cost Principles and Audit
Requirements for Federal Awards, 2 C.F.R. § 200. Participating Entities may also require
additional requirements based on specific funding specifications. Within this Article, all
references to "federal" should be interpreted to mean the United States federal government.
The following list only applies when a Participating Entity accesses Vendor's Equipment,
Products, or Services with United States federal funds.
A. EQUAL EMPLOYMENT OPPORTUNITY. Except as otherwise provided under 41 C.F.R. § 60, all
contracts that meet the definition of"federally assisted construction contract" in 41 C.F.R. § 60-
1.3 must include the equal opportunity clause provided under 41 C.F.R. §60-1.4(b), in
accordance with Executive Order 11246, "Equal Employment Opportunity" (30 FR 12319,
12935, 3 C.F.R. §, 1964-1965 Comp., p. 339), as amended by Executive Order 11375, "Amending
Executive Order 11246 Relating to Equal Employment Opportunity," and implementing
regulations at 41 C.F.R. § 60, "Office of Federal Contract Compliance Programs, Equal
Employment Opportunity, Department of Labor."The equal opportunity clause is incorporated
herein by reference.
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B. DAVIS-BACON ACT, AS AMENDED (40 U.S.C. § 3141-3148). When required by federal
program legislation, all prime construction contracts in excess of$2,000 awarded by non-
federal entities must include a provision for compliance with the Davis-Bacon Act (40 U.S.C. §
3141-3144, and 3146-3148) as supplemented by Department of Labor regulations (29 C.F.R. § 5,
"Labor Standards Provisions Applicable to Contracts Covering Federally Financed and Assisted
Construction"). In accordance with the statute, contractors must be required to pay wages to
laborers and mechanics at a rate not less than the prevailing wages specified in a wage
determination made by the Secretary of Labor. In addition, contractors must be required to pay
wages not less than once a week. The non-federal entity must place a copy of the current
prevailing wage determination issued by the Department of Labor in each solicitation.The
decision to award a contract or subcontract must be conditioned upon the acceptance of the
wage determination. The non-federal entity must report all suspected or reported violations to
the federal awarding agency. The contracts must also include a provision for compliance with
the Copeland "Anti-Kickback" Act (40 U.S.C. § 3145), as supplemented by Department of Labor
regulations (29 C.F.R. § 3, "Contractors and Subcontractors on Public Building or Public Work
Financed in Whole or in Part by Loans or Grants from the United States").The Act provides that
each contractor or subrecipient must be prohibited from inducing, by any means, any person
employed in the construction, completion, or repair of public work, to give up any part of the
compensation to which he or she is otherwise entitled. The non-federal entity must report
all suspected or reported violations to the federal awarding agency. Vendor must be in
compliance with all applicable Davis-Bacon Act provisions.
C. CONTRACT WORK HOURS AND SAFETY STANDARDS ACT (40 U.S.C. § 3701-3708). Where
applicable, all contracts awarded by the non-federal entity in excess of$100,000 that involve
the employment of mechanics or laborers must include a provision for compliance with 40
U.S.C. §§ 3702 and 3704, as supplemented by Department of Labor regulations (29 C.F.R. § 5).
Under 40 U.S.C. § 3702 of the Act, each contractor must be required to compute the wages of
every mechanic and laborer on the basis of a standard work week of 40 hours. Work in excess
of the standard work week is permissible provided that the worker is compensated at a rate of
not less than one and a half times the basic rate of pay for all hours worked in excess of 40
hours in the work week. The requirements of 40 U.S.C. § 3704 are applicable to construction
work and provide that no laborer or mechanic must be required to work in surroundings or
under working conditions which are unsanitary, hazardous or dangerous. These requirements
do not apply to the purchases of supplies or materials or articles ordinarily available on the
open market, or contracts for transportation or transmission of intelligence. This provision is
hereby incorporated by reference into this Contract. Vendor certifies that during the term of an
award for all contracts by Sourcewell resulting from this procurement process, Vendor must
comply with applicable requirements as referenced above.
D. RIGHTS TO INVENTIONS MADE UNDER A CONTRACT OR AGREEMENT. If the federal award
meets the definition of"funding agreement" under 37 C.F.R. § 401.2(a) and the recipient or
subrecipient wishes to enter into a contract with a small business firm or nonprofit organization
regarding the substitution of parties, assignment or performance of experimental,
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developmental, or research work under that "funding agreement," the recipient or subrecipient
must comply with the requirements of 37 C.F.R. § 401, "Rights to Inventions Made by Nonprofit
Organizations and Small Business Firms Under Government Grants, Contracts and Cooperative
Agreements," and any implementing regulations issued by the awarding agency. Vendor
certifies that during the term of an award for all contracts by Sourcewell resulting from this
procurement process, Vendor must comply with applicable requirements as referenced above.
E. CLEAN AIR ACT(42 U.S.C. § 7401-76710.) AND THE FEDERAL WATER POLLUTION CONTROL
ACT (33 U.S.C. § 1251-1387). Contracts and subgrants of amounts in excess of$150,000 require
the non-federal award to agree to comply with all applicable standards, orders or regulations
issued pursuant to the Clean Air Act (42 U.S.C. § 7401- 7671q) and the Federal Water Pollution
Control Act as amended (33 U.S.C. § 1251- 1387). Violations must be reported to the Federal
awarding agency and the Regional Office of the Environmental Protection Agency (EPA). Vendor
certifies that during the term of this Contract will comply with applicable requirements as
referenced above.
F. DEBARMENT AND SUSPENSION (EXECUTIVE ORDERS 12549 AND 12689). A contract award
(see 2 C.F.R. § 180.220) must not be made to parties listed on the government wide exclusions
in the System for Award Management (SAM), in accordance with the OMB guidelines at 2 C.F.R.
§180 that implement Executive Orders 12549 (3 C.F.R. § 1986 Comp., p. 189) and 12689 (3
C.F.R. § 1989 Comp., p. 235), "Debarment and Suspension." SAM Exclusions contains the names
of parties debarred, suspended, or otherwise excluded by agencies, as well as parties declared
ineligible under statutory or regulatory authority other than Executive Order 12549. Vendor
certifies that neither it nor its principals are presently debarred, suspended, proposed for
debarment, declared ineligible, or voluntarily excluded from participation by any federal
department or agency.
G. BYRD ANTI-LOBBYING AMENDMENT, AS AMENDED (31 U.S.C. § 1352). Vendors must file
any required certifications. Vendors must not have used federal appropriated funds to pay any
person or organization for influencing or attempting to influence an officer or employee of any
agency, a member of Congress, officer or employee of Congress, or an employee of a member
of Congress in connection with obtaining any federal contract, grant, or any other award
covered by 31 U.S.C. § 1352. Vendors must disclose any lobbying with non-federal funds that
takes place in connection with obtaining any federal award. Such disclosures are forwarded
from tier to tier up to the non-federal award. Vendors must file all certifications and disclosures
required by, and otherwise comply with, the Byrd Anti-Lobbying Amendment (31 U.S.C. §
1352).
H. RECORD RETENTION REQUIREMENTS. To the extent applicable, Vendor must comply with
the record retention requirements detailed in 2 C.F.R. § 200.333. The Vendor further certifies
that it will retain all records as required by 2 C.F.R. § 200.333 for a period of 3 years after
grantees or subgrantees submit final expenditure reports or quarterly or annual financial
reports, as applicable, and all other pending matters are closed.
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I. ENERGY POLICY AND CONSERVATION ACT COMPLIANCE. To the extent applicable, Vendor
must comply with the mandatory standards and policies relating to energy efficiency which are
contained in the state energy conservation plan issued in compliance with the Energy Policy
and Conservation Act.
J. BUY AMERICAN PROVISIONS COMPLIANCE.To the extent applicable, Vendor must comply
with all applicable provisions of the Buy American Act. Purchases made in accordance with the
Buy American Act must follow the applicable procurement rules calling for free and open
competition. Because Vendor is not the manufacturer of the hardware it provides, it may not
be able to certify compliance with the Buy American Act. Vendor will work in good faith to
address Participating Entity concerns.
K. ACCESS TO RECORDS (2 C.F.R. § 200.336). Vendor agrees that duly authorized
representatives of a federal agency must have access to any books, documents, papers and
records of Vendor that are directly pertinent to Vendor's discharge of its obligations under this
Contract for the purpose of making audits, examinations, excerpts, and transcriptions. The right
also includes timely and reasonable access to Vendor's personnel for the purpose of interview
and discussion relating to such documents.
L. PROCUREMENT OF RECOVERED MATERIALS (2 C.F.R. § 200.322). A non-federal entity that is
a state agency or agency of a political subdivision of a state and its contractors must comply
with Section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation
and Recovery Act. The requirements of Section 6002 include procuring only items designated in
guidelines of the Environmental Protection Agency (EPA) at 40 C.F.R. § 247 that contain the
highest percentage of recovered materials practicable, consistent with maintaining a
satisfactory level of competition, where the purchase price of the item exceeds $10,000 or the
value of the quantity acquired during the preceding fiscal year exceeded $10,000; procuring
solid waste management services in a manner that maximizes energy and resource recovery;
and establishing an affirmative procurement program for procurement of recovered materials
identified in the EPA guidelines. Because Vendor is not the manufacturer of the hardware it
provides, it may not be able to certify compliance with the Solid Waste Disposal Act.
22. CANCELLATION
Sourcewell or Vendor may cancel this Contract at any time, with or without cause, upon 60
days' written notice to the other party. However, Sourcewell may cancel this Contract
immediately upon discovery of a material defect in any certification made in Vendor's Proposal.
Cancellation of this Contract does not relieve either party of financial, product, or service
obligations incurred or accrued prior to cancellation.
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Sourcewell Verizon Connect NWF Inc.
Lrti
DocuSigned by: DocuSigned by:
S 66151v1L/5 SLIAA - S that,
By: COFD2A139D06489._ By: -8852D3ACAB3C4C1...
Jeremy Schwartz Shane Scoville
Title: Chief Procurement Officer Title: Vice President Global Sales
3/24/2021 1 2:12 PM CDT 3/25/2021 1 11:15 AM EDT
Date: Date:
Approved:E'DoccuSSigned by:
By: 7E42B8F817A64CC_.
Chad Coauette
Title: Executive Director/CEO
3/25/2021 1 10:16 AM CDT
Date:
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RFP 020221 - Fleet Management Technologies with Related
Software Solutions
Vendor Details
Company Name: Verizon Connect NWF Inc.
Does your company conduct
business under any other name?If CA
yes, please state:
9868 SCRANTON RD.
Address:
SAN DIEGO, California 92121
Contact: Marchand Clark-Hawkins
Email: marchand.clark-hawkins@verizonconnect.com
Phone: 858-401-3103
HST#: 33-0872319
Submission Details
Created On: Monday January 11,2021 11:17:27
Submitted On: Tuesday February 02,2021 14:57:58
Submitted By: Marchand Clark-Hawkins
Email: marchand.clark-hawkins@verizonconnect.com
Transaction#: eec18894-6748-4ffe-al 2c-751fec8b3bcc
Submitter's IP Address: 163.116.132.118
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Specifications
Table 1: Proposer Identity&Authorized Representatives
General Instructions (applies to all Tables) Sourcewell prefers a brief but thorough response to each question. Please do not merely
attach additional documents to your response without also providing a substantive response. Do not leave answers blank; mark"NA" if
the question does not apply to you (preferably with an explanation).
Line Question Response""
Item
1 Proposer Legal Name (and 1. Verizon Connect NWF Inc.
applicable d/b/a, if any): 2. Verizon Connect Telo Inc.
3. Verizon Connect Fleet USA LLC
2 Proposer Address: 1. 9868 Scranton Road, San Diego, CA 92121
2. 15505 Sand Canyon, Irvine, CA 92618
3. 5055 North Point Parkway, Alpharetta, GA 30022
3 Proposer website address: www.verizonconnect.com
4 Proposer's Authorized Shane Scoville
Representative (name, title, Vice President Global Sales
address, email address & phone) shane.scoville@verizonconnect.com
(The representative must have
authority to sign the "Proposer's
Assurance of Compliance" on
behalf of the Proposer and, in the
event of award, will be expected
to execute the resulting contract):
5 Proposer's primary contact for this Marchand Clark-Hawkins
proposal (name, title, address, Consultant - Contract Management
email address & phone): 9868 Scranton Road, San Diego, CA 92121
marchand.clark-hawkins@verizonconnect.com
(858) 401-3103
6 Proposer's other contacts for this Chris Ellmore
proposal, if any (name, title, Managing Partner, North East Government Sales
address, email address & phone): chris.ellmore@verizonconnect.com
(617) 352-6607
Table 2: Company Information and Financial Strength
Line Question Response""
Item
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
7 Provide a brief history of your company, In 2016, Verizon brought together three powerful brands to service the needs of
including your company's core values, business fleets — Telogis, Fleetmatics, and Networkfleet. These three brands became
business philosophy, and industry longevity Verizon Connect in 2018. Our legacy companies were founded in 2001 (Telogis),
related to the requested equipment, products 2004 (Fleetmatics), and 1999 (Verizon Networkfleet). Verizon Connect is a
or services. subsidiary of Verizon Communications Inc., an industry leader in wireless services.
Our full suite of industry-defining solutions and services put innovation, automation
and connected data to work for customers and help them be safer, more efficient
and more productive. With more than 3,500 dedicated employees in 15 countries,
we deliver leading mobile technology platforms and solutions.
Our mission
To be a business partner to provide an end-to-end solution that helps businesses
attain data-driven operational control.
Our purpose
Guiding a connected world on the go by automating, optimizing and revolutionizing
the way people, vehicles and things move through the world.
Our promise
Together, we're redefining how life moves by helping people see clearly, act
intelligently and go with confidence.
See clearly. We help people see, understand and anticipate what's happening in
their world with real-time data tracking, analysis and reporting.
Act intelligently. We help people make clear and informed decisions, backed by
facts and evidence, so they can take appropriate action.
Go with confidence. We take the guesswork out of what's happening and what lies
ahead to support our customers and keep them moving forward.
8 What are your company's expectations in the Expectations regarding award of this event include working in co-operation with
event of an award? Sourcewell to provide Verizon Connect customers competitive, government-based
pricing under the terms and conditions provided by Sourcewell. This will allow
Verizon Connect to be better positioned to support the needs of government,
educational and non-profit customers.
9 Demonstrate your financial strength and Verizon Connect is a subsidiary of Verizon Communications, one of the world's
stability with meaningful data. This could largest providers of wireless communications services. Verizon's 2019 Annual
include such items as financial statements, Operating Revenue was $131.9 Billion. Information regarding our financial solvency
SEC filings, credit and bond ratings, letters can be found within our Annual Reports and SEC filings via the provided URL:
of credit, and detailed reference letters. https://www.verizon.com/about/investors/financial-reporting.
Upload supporting documents (as applicable)
in the document upload section of your
response.
10 What is your US market share for the Verizon Connect's Market Share for North America is 14.15%.
solutions that you are proposing?
11 What is your Canadian market share for the Verizon Connect's Market Share for North America is 14.15%.
solutions that you are proposing?
12 Has your business ever petitioned for Verizon has not petitioned for bankruptcy protection.
bankruptcy protection? If so, explain in detail.
13 How is your organization best described: is Verizon Connect is a service provider of web-enabled, cloud-based telematics
it a manufacturer, a distributor/dealer/reseller, solutions. With presence in 15 countries, Verizon Connect employs 3500
or a service provider? Answer whichever professionals. Our company is structured as a direct to customer organization. We
question (either a) or b) just below) best do have a network of subcontracting partners who assist us with the professional
applies to your organization. installation of telematics units.
a) If your company is best described as
a distributor/dealer/reseller (or similar entity),
provide your written authorization to act as a
distributor/dealer/reseller for the manufacturer
of the products proposed in this RFP. If
applicable, is your dealer network
independent or company owned?
b) If your company is best described as
a manufacturer or service provider, describe
your relationship with your sales and service
force and with your dealer network in
delivering the products and services
proposed in this RFP. Are these individuals
your employees, or the employees of a third
party?
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
14 If applicable, provide a detailed explanation There are no required licenses or certifications.
outlining the licenses and certifications that
are both required to be held, and actually
held, by your organization (including third
parties and subcontractors that you use) in
pursuit of the business contemplated by this
RFP.
15 Provide all "Suspension or Debarment" There are no suspensions or debarment to note.
information that has applied to your
organization during the past ten years.
Table 3: Industry Recognition & Marketplace Success
Line Question Response""
Item
16 Describe any relevant industry awards or Verizon Connect's industry Awards and Recognition can be viewed on our
recognition that your company has received company's website:
in the past five years
https://www.verizonconnect.com/clients-and-results/
17 What percentage of your sales are to the Verizon Connect manages relationships with over 80,000 customers globally. Of
governmental sector in the past three years those approximately 80,000 customers, 4,500 are classified as customers in the
Government sector (6%).
18 What percentage of your sales are to the Verizon Connect manages relationships with over 80,000 customer globally. Of
education sector in the past three years those approximately 80,000 customers, 931 are classified as customers within the
education sector. (1%).
19 List any state, provincial, or cooperative Verizon Connect currently provides pricing, terms and conditions under Sourcewell
purchasing contracts that you hold. What is contract number 022217-NWF https://www.sourcewell-mn.gov/cooperative-
the annual sales volume for each of these purchasing/022217-nwf. The total annual sales for all cooperative purchasing
contracts over the past three years? contracts, for the last three years, is $2,578,559.
20 List any GSA contracts or Standing Offers Verizon Connect NWF holds GSA contract number GS-07F-5559R and three piggy-
and Supply Arrangements (SOSA) that you back agreements off of the aforementioned GSA contract with the states of
hold. What is the annual sales volume for Delaware, New Mexico and New York. The total annual sales for all cooperative
each of these contracts over the past three purchasing contracts, for the last three years, is $2,578,559.
years?
Table 4: References/Testimonials
Line Item 21. Supply reference information from three customers who are eligible to be Sourcewell participating entities.
Entity Name"" Contact Name"" Phone Number""
State of Rhode Island Tunnel and Bridge Kyle Benoit 401-465-1878
Authority kbenoit@ritba.org
Township of Lakewood Patrick Donnelly 732-364-2500
Email: pdonnelly@lakewoodnj.gov extension 5200
Texas Department of Transportation Robert White 512-467-5905
Email: robert.r.white@txdot.gov
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Table 5: Top Five Government or Education Customers
Line Item 22. Provide a list of your top five government, education, or non-profit customers (entity name is optional),
including entity type,the state or province the entity is located in, scope of the project(s), size of transaction(s), and dollar
volumes from the past three years.
Entity Name Entity Type* State 1 Scope of Work* Size of Transactions Dollar Volume Past Three
Province"" Years""
New York Government New York-NY Verizon Connect is a provider of 8000 units $3,100,000
State Automatic Vehicle Locator (AVL)
Department of services.
Transportation
Georgia Government Georgia-GA Verizon Connect is a provider of 3500 units $2,100,000
Department of Automatic Vehicle Locator (AVL)
Transportation services.
City and Government California-CA Verizon Connect is a provider of 2000 units $1,200,000
County of San Automatic Vehicle Locator (AVL)
Francisco services.
Orange County Government California-CA Verizon Connect is a provider of 1700 units $1,100,000
Public Works Automatic Vehicle Locator (AVL)
services.
Colorado Government Colorado-CO Verizon Connect is a provider of 1850 units $1,100,000
Department of Automatic Vehicle Locator (AVL)
Transportation services.
Table 6: Ability to Sell and Deliver Service
Describe your company's capability to meet the needs of Sourcewell participating entities across the US and Canada, as applicable.
Your response should address in detail at least the following areas: locations of your network of sales and service providers, the number
of workers (full-time equivalents) involved in each sector, whether these workers are your direct employees (or employees of a third
party), and any overlap between the sales and service functions.
Line Question Response""
Item
23 Sales force. Verizon Communications employs 133,200 professionals globally. Verizon Connect, a
subsidiary to Verizon Communications employs 3500 professionals in 15 countries.
Within North America, Verizon Connect employs approximately 110 Sales
professionals supporting government and commercial customers.
Please see disclaimer provided below:
Verizon Connect, Inc. "Verizon" is a federal contractor subject to the rules and
regulations including Title VII and Exec Order 11246. Verizon shall abide by the
requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations
prohibit discrimination against qualified individuals based on their status as protected
veterans or individuals with disabilities, and prohibit discrimination against all
individuals based on their race, color, religion, sex, sexual orientation, gender identify,
or national origin. Moreover, these regulations require that Verizon take affirmative
action to employ and advance in employment individuals without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, protected veteran
status or disability.
24 Dealer network or other distribution There are no deal networks or distribution partners to note for the outlined telematics
methods. services. For our Government customers, sales are managed as direct to customer "
through Verizon Connect's internal sales channels.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
25 Service force. Verizon Communications employs 133,200 professionals globally. Verizon Connect, a
subsidiary to Verizon Communications employs 3500 professionals in 15 countries.
Within North America, Verizon Connect employs approximately 70 Customer Service
professionals.
Please see disclaimer provided below:
Verizon Connect, Inc. "Verizon" is a federal contractor subject to the rules and
regulations including Title VII and Exec Order 11246. Verizon shall abide by the
requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations
prohibit discrimination against qualified individuals based on their status as protected
veterans or individuals with disabilities, and prohibit discrimination against all
individuals based on their race, color, religion, sex, sexual orientation, gender identify,
or national origin. Moreover, these regulations require that Verizon take affirmative
action to employ and advance in employment individuals without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, protected veteran
status or disability.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
26 Describe in detail the process and Verizon Connect NWF Inc. (Networkfleet)
procedure of your customer service The Networkfleet platform includes robust online support tools including help
program, if applicable. Include your resources, a training center, and online installation support. Live and on-demand
response-time capabilities and video training is available within the platform, along with user guides and video
commitments, as well as any incentives tutorials providing a quick and convenient way to learn basic functions of the
that help your providers meet your stated application.
service goals or promises.
Our Customer Care team is cross-trained to assist you in resolving any technical-
related issues that may arise. Customers can contact Customer Care directly from
the platform as well as by phone and email. Our professionally trained team is
available to assist you Monday through Friday from 5 AM to 7 PM PST and
Saturdays from 7 AM to 2 PM PST.
All customer calls and emails are assigned a case number. Customer Care
representatives will troubleshoot the issue for immediate resolution or escalate the
issue to the appropriate department if needed. Our engineers are ready to assist
Customer Care with any unresolved issues and questions. Issues are followed through
to final resolution with the customer.
Verizon Connect Telo Inc. (Fleet for Government)
For our Fleet platform, Customers can access support 24/7 directly from the platform,
via email, and via telephone. We deliver support in multiple languages, including
English and Spanish. Three distinct support tiers are available to you for ongoing
technical and operational support:
1. Basic Support is included in your monthly software subscription fee and
provides you with an average response time of within one (1) business day, unlimited
cases and 24/7 live phone support.
2. Premier Support provides you with an average response time of within four (4)
business hours, unlimited cases, 24/7 live phone support, a priority phone queue, an
assigned support account manager and technical lead, a quarterly health check and
developer support (additional fees apply).
3. Premier Administration provides you with designated support resources for
administrator services, an average response time within four (4) business hours,
unlimited cases, 24/7 live phone support, 24/7 emergency support, a priority phone
queue, an assigned support account manager and technical lead, a monthly health
check and developer support (additional fees apply).
Verizon Connect Fleet USA LLC (Reveal)
Live customer support is available 24/7. Support is also available by emailing
reveal.support@verizonconnect.com. Additional Help resources are available anytime
within the platform to assist you with the tool.
Our Customer Support Team provides you with the following support:
• Resolving or directing general inquiries
• Assisting with 'how to' answers
• Acting as the conduit for product enhancement suggestions
• Reconfiguring firmware or units
• Diagnosing units Over-the-Air (OTA)
• Establishing potential fault within the unit
• Scheduling an engineer visit when required, including placing service calls to
remedy device issues or remove/re-install devices
• Scheduling additional trainings
• Diagnosing and triaging product-oriented issues through proprietary software to
easily identify root causes and remediate issues quickly
We use a world-class CRM to track all inquiries and support cases with a two-tier
escalation process. If the Customer Support team is unable to resolve the issue, it
will be escalated to our Application Support team, who works directly with our
developers to resolve any product issues. This allows us to stay in constant contact
with our customers to ensure proper communication, timely updates and quick issue
resolution.
27 Describe your ability and willingness to Verizon Connect is currently a provider of Sourcewell pricing to the government and
provide your products and services to public sector in the United States. The only limitations we would have in providing
Sourcewell participating entities in the products and pricing under Sourcewell's pricing, terms and conditions would be those
United States. restrictions set upon us by our customers.
28 Describe your ability and willingness to Verizon Connect has presence in 15 countries. There are no restrictions to provide
provide your products and services to products and services in the United States. In Canada, our Fleet for Government and
Sourcewell participating entities in Canada. Networkfleet platforms are fully supported. Reveal is not currently supported, due to
our inability to invoice a Canadian customer in local currency.
29 Identify any geographic areas of the United Verizon Connect has presence in 15 countries. There are no geographic areas in the
States or Canada that you will NOT be United States that cannot be supported. In Canada, our Fleet for Government and
fully serving through the proposed contract. Networkfleet platforms are fully supported. Reveal is not currently supported, due to
our inability to invoice a Canadian customer in local currency.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
30 Identify any Sourcewell participating entity Verizon Connect is able to fully support all government and public sectors.
sectors (i.e., government, education, not-for-
profit) that you will NOT be fully serving
through the proposed contract. Explain in
detail. For example, does your company
have only a regional presence, or do other
cooperative purchasing contracts limit your
ability to promote another contract?
31 Define any specific contract requirements There are contract restrictions for participating entities in Hawaii, Alaska and in US
or restrictions that would apply to our Territories.
participating entities in Hawaii and Alaska
and in US Territories.
Table 7: Marketing Plan
Line Question Response""
Item
32 Describe your marketing strategy for Verizon Connect will continue to promote the partnership with Sourcewell through multi-
promoting this contract opportunity. channel campaigns, including via email, digital and social. In addition, Verizon Connect will
Upload representative samples of your ensure all marketing materials relevant to Sourcewell, are up to date and utilized by our
marketing materials (if applicable) in sales force.
the document upload section of your
response. Examples include:
• Landing Page: https://www.verizonconnect.com/partner/sourcewell/
• Sales Collateral: Reveal for Government — Sourcewell brochure
• Example press release: https://www.verizonconnect.com/company/news/verizon-
co nnect-reveal-is-now-avai la ble-for-gove rn m ent-custom a rs-through-so urcewe/
33 Describe your use of technology and Verizon Connect utilizes advanced marketing technology, such as metadata and Google
digital data (e.g., social media, Analytics to support and optimize a strong key work and search engine optimization
metadata usage) to enhance strategy. From a social media standpoint, Verizon Connect utilizes multiple social media
marketing effectiveness. channels to speak to specific segments of our audience and enhance our marketing
effectiveness. For example, Facebook is utilized to reinforce and showcase the benefits
our our solutions, as this social media platform typically consists of our end-users (drivers). "
Linkedln consists of business decision makers, therefore, we market our solutions to
emphasize how they contribute to improved business efficiency, cost-effectiveness and
increased ROI. Finally, we utilize Twitter to reinforce the larger Verizon Business Group,
providing information "blasts" to communicate our brand's strength and image, as well as
provide information to our customers in real-time.
34 In your view, what is Sourcewell's role Sourcewell's role in promoting contracts arising out of this RFP is to provide fair,
in promoting contracts arising out of competitive pricing for services to government entities, non-profits and public sector
this RFP? How will you integrate a customers. Sourcewell offers customers cost savings on equipment and services, as well
Sourcewell-awarded contract into your as favorable contractual terms and conditions, which allow customers to run their entities
sales process? more cost-effectively and efficiently.
35 Are your products or services Verizon Connect does not support e-procurement of services.
available through an e-procurement
ordering process? If so, describe your
e-procurement system and how
governmental and educational
customers have used it.
Table 8: Value-Added Attributes
Line Question Response""
Item
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
36 Describe any product, equipment, Verizon Connect provides several methods for training. Specific training is available for
maintenance, or operator training managers, drivers and platform administrators.
programs that you offer to
Sourcewell participating entities. Methods of available training include:
Include details, such as whether
training is standard or optional, 1) Classroom instructor-led training - Permits the best concentration and learning
who provides training, and any 2) Web-based instructor-led training - Up to 200 students may participate and attend
costs that apply. from anywhere
3) Online self-paced training - Available 24/7 from anywhere users have an internet
connection
Regularly scheduled live web training is available to all users and is included in your
monthly fee. Users can track completion of training as well as competence and
understanding using knowledge checks through the online training portal.
Each type of training meets the same objectives. We recommend an onsite classroom
training engagement for a core set of individuals for the initial launch. Verizon Connect also
offers train-the-trainer training if desired. Customized training is also available for a tailored
approach to the customer's specialized needs or requirements.
Verizon Connect believes acceptance and internalization of new system introductions is best
achieved with a partnership between Verizon Connect and our customers.
Verizon Connect also offers hardware installation and maintenance training. This training is
typically delivered during vehicle hardware installations to allow for technicians at local
facilities to go through the necessary ramp-up and knowledge transfer. This empowers local
technicians to be able to assist with future installations or reinstallations. You may also
decide to have your trained technicians assume some of the installation responsibility to
lower the overall project costs.
37 Describe any technological Verizon Connect employs over 1,000 professionals dedicated to Research and Development.
advances that your proposed Verizon Connect reviews and implements upgrades that support optimal utilization of our
products or services offer. telematics services. With a research and development budget that exceeds the revenues of
many of our competitors, we are committed to growing the capabilities of our offerings and
leveraging new technologies. We are continually updating and developing current and future
products. Our product roadmap starts with our customers, and leverages customer surveys,
interviews, field studies and user tests to meet the ever-growing needs of our customers.
Users recognize us for our ongoing updates and innovation, and we are excited to bring
market-leading enhancements in the following areas in 2021:
• Continued extension of our telematics core to meet the needs of today's mobile
workforce, including continued investments in field service management, asset tracking and
compliance
• Improvements in usability and simplicity of the user experience (UX) for mobile
applications and platform solutions
• Continued innovation around our popular dashcam solution, Verizon Connect Integrated
Video, helping fleet operators see exactly what's happening on the road in near real time
to mitigate risk and coach drivers
• Further integration with and support of Electric Vehicle data
• The integration of "Smart" technologies which leverage 5G capabilities
• Investments in Artificial Intelligence capabilities to aide customers in discovery of important
information when processing big data
• Accelerated development of 'machine learning' capabilities and tools that allow us to
provide deeper data insights for our customers into areas that drive value for their business.
• Increased development of integration capabilities that make it easier to connect telematics
and mobile applications to back-office applications
• Ongoing investments in backend infrastructure to meet the needs of growing companies
for industry-leading stability, security and scalability
38 Describe any "green" initiatives Today, as 5G technology ushers in the Fourth Industrial Revolution, our focus on
that relate to your company or to environmental sustainability and social responsibility has sharpened, and our commitment
your products or services, and has accelerated. As we fulfill our corporate purpose to create the networks that move the
include a list of the certifying world forward, we are taking bold steps toward reducing our environmental footprint,
agency for each. ensuring that our technology benefits everyone and employing our assets to tackle the
world's biggest challenges.
Our ESG strategy is to effectively govern and manage the environmental and social risks
and opportunities that arise from our core business strategy. We believe that we will create
long-term value for our shareholders by extending our network leadership through continued
innovation for the benefit of both our company and society at large. We aim to provide our
customers with best-in-class experiences while fostering a culture based on integrity and
respect.
For more information on our Sustainability efforts, please see the Corporate Responsibility
Sustainability website at: http://www.verizon.com/about/responsibility/sustainability.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
39 Identify any third-party issued eco- There are no third-party eco-labels, ratings or certifications to share.
labels, ratings or certifications that
your company has received for
the equipment or products
included in your Proposal related
to energy efficiency or
conservation, life-cycle design
(cradle-to-cradle), or other
green/sustainability factors.
40 Describe any Women or Minority Verizon Connect is not a WMBE, Small Business, or Veteran-Owned Organization. This
Business Entity (WMBE), Small requirement is not applicable.
Business Entity (SBE), or veteran
owned business certifications that
your company or hub partners
have obtained. Upload
documentation of certification (as
applicable) in the document
upload section of your response.
41 What unique attributes does your Verizon Connect is guiding a connected world on the go by automating, optimizing and
company, your products, or your revolutionizing the way people, vehicles and things move through the world. We ensure that
services offer to Sourcewell the things our customers care about most — from people and vehicles to equipment and
participating entities? What makes data — run smoothly and flow seamlessly.
your proposed solutions unique in
your industry as it applies to Our full suite of industry-defining fleet and workforce management solutions and services put
Sourcewell participating entities? innovation, automation and connected data to work for customers and help them be safer,
smarter, more efficient and more compliant.
Some of the things that make Verizon Connect a leader in the telematics industry include:
- Services that are available from anywhere, at anytime
- Backed by a global leader in wireless communications, Verizon Wireless
- A scalable platform that is flexible and able to grow as our customer's businesses grow
- 1000 professionals dedicated to research and development, providing customer's the most
innovative and efficient ways to utilize our services
- First to 5G technology
- Seamless integration with our customer's existing business and software solutions, through
API and Data Connect services
- Customized implementation and training plans, based on each customer's specific needs
- Global, always available customer support
- Dedicated Customer Support Team, trained to be a subject matter expert to all of our
customer's growth and development needs
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Table 9: Warranty
Describe in detail your manufacturer warranty program, including conditions and requirements to qualify, claims procedure,
and overall structure. You may upload representative samples of your warranty materials (if applicable) in the document
upload section of your response in addition to responding to the questions below.
Line Question Response
Item
42 Do your warranties cover all products, parts, and Yes.
labor?
43 Do your warranties impose usage restrictions or No.
other limitations that adversely affect coverage?
44 Do your warranties cover the expense of No.
technicians' travel time and mileage to perform
warranty repairs?
45 Are there any geographic regions of the United There are no restrictions. Verizon Connect provides a web-enabled, cloud-
States or Canada (as applicable) for which you based solution which can be accessed via any supported web browser or
cannot provide a certified technician to perform mobile device (via mobile app). With presence in 15 countries globally,
warranty repairs? How will Sourcewell Verizon Connect has no limitations to providing support in those areas that "
participating entities in these regions be provided we provide services. Additionally, Verizon Connect utilizes a network of
service for warranty repair? subcontractors to provide professional installation (if required by customer) of
telematics devices. Assignment of subcontractors are managed based on
location to customer and timeline based on customer's requirements.
46 Will you cover warranty service for items made by Verizon Connect has a robust portfolio of OEM agreements, connecting
other manufacturers that are part of your proposal, more vehicles and equipment over-the-air without ever touching the vehicle.
or are these warranties issues typically passed on OEM partnerships mean vehicles are ready to use from day one with factory ""
to the original equipment manufacturer? warranty coverage and allow for online activation without any need to take
the vehicle or equipment out of use for installation.
47 What are your proposed exchange and return Hardware devices do not require maintenance. Technical issues with
programs and policies? hardware devices have initial troubleshooting done by contacting our
Customer Support team. A support representative will work to correct the
issue or issue a Return Merchandise Authorization (RMA), so the hardware "
may be returned to Verizon Connect for additional troubleshooting or process
a warranty replacement. Replacement devices will be received within seven
(7) days.
48 Describe any service contract options for the There are no service contracts related to the proposed services. The
items included in your proposal. proposed services are provided as cloud-based, web enabled services. All
maintenance is managed behind the scenes without interruption to the end-
user's utilization of services. Hardware devices do not require maintenance.
Technical issues with hardware devices have initial troubleshooting done by
contacting our Customer Support team. A support representative will work to
correct the issue or issue a Return Merchandise Authorization (RMA), so the
hardware may be returned to Verizon Connect for additional troubleshooting
or process a warranty replacement. Replacement devices will be received
within seven (7) days. For some hardware options, there is no warranty
needed as the hardware and replacements are included in the monthly cost.
Other hardware options provide hardware warranty for one (1) year with
options for extended warranties.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Table 10: Payment Terms and Financing Options
Line Question Response""
Item
49 What are your payment terms (e.g., net 10, net 30)? Verizon Connects Payment Terms are Net 30.
50 Describe any leasing or financing options available for use Customers purchase telematics hardware units to be installed within
by educational or governmental entities. the customer's vehicle (hardware can be leased upon request.
Lease pricing can be provided based on number of units).
Thereafter, a monthly subscription fee is paid to access GPS
tracking and Diagnostics data.
51 Briefly describe your proposed order process. Include Customer's providing an electronic signature as part of completing a
enough detail to support your ability to report quarterly Verizon Connect electronic Order Form or submitting or signing an
sales to Sourcewell as described in the Contract template. Order Form for products and services offered pursuant to the
For example, indicate whether your dealer network is Sourcewell Contract indicates Customer's acceptance of the terms
included in your response and whether each dealer (or of the Sourcewell Contract, including Verizon Connect's additional
some other entity) will process the Sourcewell participating terms and conditions. If a Customer does not agree to the
entities' purchase orders. Sourcewell Contract, including Verizon Connect's additional terms
and conditions, the Customer may not order such products or
services. If there is a conflict between the terms of a Customer's
Accepted Order Form and its Agreement, the terms of the
Agreement (without reference to its Accepted Order Form) shall
prevail.
Customers may not modify, rescind or cancel an Accepted Order
Form, in whole or in part, without Verizon Connect's written consent;
any such action by Customer shall be considered null and void and
have no effect on the Accepted Order Form. The transmission to
the Customer of an Order Form does not constitute an offer. All
orders are subject to acceptance by Verizon Connect, evidenced
either (a) in writing via email, or (b) by shipping the Devices or
provisioning the Verizon Connect Service.
Under our current Sourcewell contract, all Verizon Connect sales are
captured under the Sourcewell contract number to make reporting
seamless. Our Finance department is able to easily determine any
and all sales made under the contract for all three platforms.
52 Do you accept the P-card procurement and payment Verizon Connect does currently support Procurement Card payment.
process? If so, is there any additional cost to Sourcewell There are no additional fees imposed by Verizon Connect for use a "
participating entities for using this process? P-card.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Table 11: Pricing and Delivery
Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can
be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product
Change Request Form.
Line Question Response""
Item
53 Describe your pricing model (e.g., line-item discounts or Pricing for Verizon Connect telematics services (includes Verizon
product-category discounts). Provide detailed pricing data Connect NWF Inc., Verizon Connect Telo Inc., and Verizon Connect
(including standard or list pricing and the Sourcewell Fleet USA LLC) includes the following:
discounted price) on all of the items that you want - A one-time fee to purchase telematics hardware unit (units can be
Sourcewell to consider as part of your RFP response. If leased if required)
applicable, provide a SKU for each item in your proposal. - A monthly subscription fee to access GPS and diagnostics data
Upload your pricing materials (if applicable) in the - A one-time fee for professional installation (customer can opt to
document upload section of your response. manage installation internally)
54 Quantify the pricing discount represented by the pricing The prices offered to Sourcewell for the three product platforms are
proposal in this response. For example, if the pricing in being discounted between 0.36% and 100% from the standard
your response represents a percentage discount from Commercial Price List. Verizon Connect will also offer further
MSRP or list, state the percentage or percentage range. discounts to our customers guaranteed quantity orders of 2,000+
units for hardware. The pricing offered for the products is in line
and consistent with those currently provided by Verizon Connect
and other vendors offering similar products and services.
55 Describe any quantity or volume discounts or rebate Tiered pricing can be provided based on the number of units
programs that you offer. purchased by the customer. Price reductions will be provided when
customer achieves the next level of outlined unit volume, purchased.
56 Propose a method of facilitating "sourced" products or Verizon Connect does not have a process or method in place to
related services, which may be referred to as "open facilitate "sourced" products and/or services.
market" items or "nonstandard options". For example, you
may supply such items "at cost" or "at cost plus a
percentage," or you may supply a quote for each such
request.
57 Identify any element of the total cost of acquisition that is Installation is an optional service, as our customers may utilize self-
NOT included in the pricing submitted with your response. installation via their internal, organizational technicians. Verizon
This includes all additional charges associated with a Connect has relationships with numerous, certified installation
purchase that are not directly identified as freight or partners that can assist our customers should they prefer their
shipping charges. For example, list costs for items like pre- telematics units to be professionally installed. Installers are assigned
delivery inspection, installation, set up, mandatory training, based on close proximity to the customer's location, timeline
or initial inspection. Identify any parties that impose such required by the customer and the number of units and locations that
costs and their relationship to the Proposer. require installation. The cost of installation services may be found in
our proposed Price List. For the Networkfleet and Fleet for
Government platform's professional installation is charged as a one-
time fee and it is charged for installation and de-installation of
devices. For our Reveal platform, professional installation is included
in the the monthly service charge for the platform. Should the
customer opt to self-install their devices, the customer's monthly fee
would be lower than if they were to choose professional installation.
58 If freight, delivery, or shipping is an additional cost to the Not Applicable. Shipping is included in the price of unit.
Sourcewell participating entity, describe in detail the
complete freight, shipping, and delivery program.
59 Specifically describe freight, shipping, and delivery terms or Not Applicable. Shipping is included in the price of the unit.
programs available for Alaska, Hawaii, Canada, or any
offshore delivery.
60 Describe any unique distribution and/or delivery methods or The proposed platforms are provided as web-enabled, cloud-based
options offered in your proposal. services and are available at any time, from any supported web
browser or mobile device. During initial implementation, units are
shipped to installation locations and installed professionally by
certified Verizon Connect partner companies (if required by
customer), or may be installed internally by the customer.
Table 12: Pricing Offered
Line The Pricing Offered in this Proposal is:"" Comments
Item
61 b.the same as the Proposer typically offers to GPOs,cooperative procurement organizations,or state purchasing Please see our proposed
departments. Sourcewell pricing attached in
this response.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Table 13: Audit and Administrative Fee
Line Question Response""
Item
62 Specifically describe any self-audit process or program that you Verizon Connect has a tracking report that is managed and
plan to employ to verify compliance with your proposed Contract reviewed for every government, public sector and non-profit
with Sourcewell. This process includes ensuring that Sourcewell opportunity that is managed. Metrics tracked include
participating entities obtain the proper pricing, that the Vendor customers that are proposed/offered pricing, terms and
reports all sales under the Contract each quarter, and that the conditions under the Sourcewell contract, revenue based on
Vendor remits the proper administrative fee to Sourcewell. sales, solution which is priced under agreement.
63 Identify a proposed administrative fee that you will pay to Under Verizon Connect's current contract with Sourcewell,
Sourcewell for facilitating, managing, and promoting the Sourcewell Verizon Connect currently pays Sourcewell 1 1/2% of total
Contract in the event that you are awarded a Contract. This fee sales under the Sourcewell contract, quarterly.
is typically calculated as a percentage of Vendor's sales under the
Contract or as a per-unit fee; it is not a line-item addition to the
Member's cost of goods. (See the RFP and template Contract for
additional details.)
Table 14A: Depth and Breadth of Offered Equipment Products and Services
Line Question Response""
Item
64 Provide a detailed description of the Please see the attached document, providing a comprehensive overview of Verizon
equipment, products, and services that you Connect's Fleet, Reveal and Networkfleet platforms.
are offering in your proposal.
65 Within this RFP category there may be Within the support platforms, Verizon Connect provides the following tools and add-
subcategories of solutions. List subcategory on solutions:
titles that best describe your products and
services. Verizon Connect Fleet
The Fleet platform provides the following:
• Verizon Connect Fleet. Delivers real-time location, full engine diagnostics, driver
safety metrics and status for all vehicles and assets on one dashboard, including full
fleet metrics, maintenance scheduling, instant alerts and reports.
• Verizon Connect Assets. Integrates your powered and non-powered assets with
your vehicles and aggregates data for one view of your entire fleet.
• Verizon Connect Video. Dash cam smart video footage is available within minutes.
View harsh driving events with event classifications, along with speed overlay and
video on demand, right from your desktop or mobile device.
• Verizon Connect Workforce. Offers mobile workers a tool to plan jobs, track
performance and manage reporting with customizable planning and performance
tools.
• Verizon Connect Compliance. Incorporates powerful Hours of Service (HOS)
management features and a complete E-DVIR solution to automate compliance
processes and reduce your administrative workload.
• Verizon Mobile Apps.
o Verizon Connect Spotlight. Enables real-time access to fleet and assets
location, health, and status for fleet managers and supervisors via Fleet's companion
app.
o Verizon Connect Navigation. An advanced, truck-restricted navigation
companion with a large moving map and an easy-to-use touch screen interface.
o Verizon Connect Coach. Drivers have direct access to driving KPIs, which help
ensure safe driving, on-time performance and route compliance, with productivity
metrics and leaderboards to support peer comparison.
Verizon Connect Reveal
The Reveal platform includes:
• Verizon Connect Reveal. Real-time location and driver safety metrics on one
dashboard. Includes full fleet metrics, maintenance scheduling, geofencing, instant
alerts and detailed reports.
• Verizon Connect Driving Style. Improve driver behavior, increase safety, and lower
insurance costs with a comprehensive view of drivers including alerting, reporting,
and our proprietary safety scoring.
• Verizon Connect Video. View road-facing and driver-facing dash cam smart video
footage in minutes in the office or out in the field to see harsh driving events with
event classifications and speed overlay, along with on demand video footage.
• Verizon Connect LogBook. Stay compliant with regulations by conducting roadside
inspections for DVIR reports, and track Hours of Service (HOS) for continued
compliance.
• Verizon Connect Mobile Apps.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
o Verizon Connect Reveal Spotlight. Enables real-time access to fleet and assets
location, health, and status for fleet managers and supervisors via Reveal's
companion mobile app.
o Verizon Connect Reveal Driver. Enables route dispatching to driver, the ability
to view driver scorecards, confirm new driver vehicle assignments, and more.
o Verizon Connect Navigation. Performs as an advanced, truck restricted
navigation companion, with a large moving map format and a simple-to-use touch
screen interface.
o Verizon Connect Reveal Map. Gives quick access to all vehicles and drivers in
one map with vehicle status and search capabilities.
o Verizon Connect Reveal Field. Allows easy management of vehicles,
technicians, and jobs for simple scheduling and dispatch with the online Scheduler
and immediate job status updates and details with the mobile app.
Verizon Connect Networkfleet
Networkfleet includes:
• Networkfleet 5500 Series. Real-time location, engine diagnostics, driver safety
metrics and status for all vehicles and assets on one dashboard with full fleet
metrics, maintenance scheduling, alerts, reports and roadside assistance.
• Networkfleet 5200 Series. Real-time GPS tracking and status for all assets on
one dashboard with full fleet metrics, alerts, reports and roadside assistance.
• Networkfleet Asset Guard. Location and status of your fixed, movable, powered, or
non-powered assets, integrated with your vehicle fleet for a single view on one map.
• Networkfleet Mobile Apps.
o Networkfleet Manager. Real-time access to fleet and assets location, health, and
status for fleet managers and supervisors via Fleet for Government's companion
mobile app.
o Networkfleet Driver. Digital Forms to eliminate paperwork in the field and
remotely sync with the platform.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Table 14B: Depth and Breadth of Offered Equipment Products and Services
Indicate below if the listed types or classes of equipment, products, and services are offered within your proposal. Provide additional
comments in the text box provided, as necessary.
Line Category or Type Offered* Comments
Item
66 Fleet management r: Yes Verizon Connect offers a leading cloud-based mobile workforce management platform
information systems r No that connects your business and helps you make better data-driven decisions. . Our
innovative technology leads the market, and provides the latest features to help you
make smart data-driven decisions. Our fleet and workforce management solutions are
intuitive and designed to be easy to use and maintain. The comprehensive platform is
reliable and provides a trusted daily tool that locates and optimizes your resources for
any size fleet.
Our Fleet Management capabilities support
• the management of the location, status and health of your vehicles
• the overseeing vehicle and equipment utilization
• An increase in productivity and efficiency
Our Workforce Management capabilities support:
• the management of the location, status and well-being of your mobile workers
• the monitoring of workday progress and activities
• the promotion of safety and security
Verizon Connect delivers real-time insight into your daily operations. We partner with our
customers to identify and integrate the specific technologies that are appropriate for their
operational needs and deliver targeted end-to-end solutions with modular designs and
open architectures. This comprehensive platform approach is tailored to fully accomplish
your goals and deliver measurable benefits and ROI.
67 Fleet technology related C: Yes Verizon Connect's GPS tracking units are installed within the vehicle's cab, underneath
hardware solutions r No the vehicle's dashboard. Information is taken directly from the vehicle's engine, allowing
location and diagnostics data to be transmitted through the cloud and available via the
user's web browser (Chrome, Edge, Firefox and Internet Explorer, or via Android and
iOS Apple devices through mobile app.
68 Fleet related software r Yes Verizon Connect's telematics solutions are provided as web-enabled, cloud-based
solutions r: No solutions. No software is required to utilize Verizon Connect's telematics platforms.
69 Telematics, fleet monitoring, C: Yes Please see the provided Verizon Connect Solution Overview' included as an attachment
asset tracking, and C No to this response. Information is providing regarding fleet monitoring, asset tracking and
geofencing solutions geofence capabilities for all participating platforms.
70 Motor pool and fleet sharing a Yes Devices can be transferred between multiple vehicles and vehicles can be assigned to
solutions r No more than one driver. Additionally, can use the digital driver ID, via Verizon Connect
Fleet's mobile WorkPlan app or key fob, for each driver within your fleet. This will inform
you who is behind the wheel of a vehicle and if a vehicle has changed drivers
throughout the day.
Customers can easily configure their telematics platform to match their organizational
structure with hierarchy capabilities.
Verizon Connect's solutions allow you to use fleet and teams to create custom groups of
people or vehicles, as well as support the sharing of vehicles amongst multiple drivers.
71 Integrated video solutions C: Yes Verizon Connect's Fleet and Reveal platforms provide integrated video capabilities. A
r No comprehensive overview of the platforms' integrated video capabilities are provided within
the Verizon Connect Solution Overview' included as an attachment to this response.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Table 15: Industry Specific Questions
Line Question Response*
Item
72 If you are awarded a contract, provide a Verizon Connect tracks the number of government, public and non-profit entities that
few examples of internal metrics that will submit RFx request. Metrics that are tracked include:
be tracked to measure whether you are -Company
having success with the contract. -Number of Units
-Government Co-operative Pricing(yes/no)
-Solution proposed under Sourcewell pricing
-Potential Monthly and Annual Revenue
-Win(yes/no)
73 Describe your approach to data privacy in Maintaining the privacy of our customers is extremely important to Verizon Connect.
regard to your proposed solution(s). Our official Privacy Policy can be found on our website at
www.verizon.com/about/privacy/privacy-policy-summary.
Verizon Connect utilizes the following processes to protect sensitive data:
•Maintaining a Verizon Code of Conduct for Verizon Connect employees(available
to the public on our website at www.verizon.com/about/our-company/code-conduct)
which requires compliance with information security policies and procedures.
•Using contractual and other measures to obtain third party suppliers'compliance
with appropriate information security requirements,such as Verizon's baseline
security requirements for suppliers,our Supplier Code of Conduct, and other
materials.
•Providing physical security controls for each computer room,data center,and
similar facilities that may contain sensitive information.
• Providing technical and other controls protecting sensitive information stored in
Internal Systems,consistent with Verizon Connect's information security policies and
procedures.
•Complying with applicable laws and regulations related to protecting sensitive
information stored by Verizon Connect.
Exceptions to Terms, Conditions, or Specifications Form
°IMy those Proposer ExCe`Ipt11o1ns to Terms, Cm,o1ndiitiio1ns, or Slpe!CIotoCabo1ns that have been accepted by Soulr'ceweIIII have been
ncolr'lpolr'ated II Into the contract text.
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
Proposers Affidavit
PROPOSER AFFIDAVIT AND ASSURANCE OF COMPLIANCE
I certify that I am the authorized representative of the Proposer submitting the foregoing Proposal with the legal authority to bind the
Proposer to this Affidavit and Assurance of Compliance:
1. The Proposer is submitting this Proposal under its full and complete legal name, and the Proposer legally exists in good standing in
the jurisdiction of its residence.
2. The Proposer warrants that the information provided in this Proposal is true, correct, and reliable for purposes of evaluation for
contract award.
3. The Proposer, including any person assisting with the creation of this Proposal, has arrived at this Proposal independently and the
Proposal has been created without colluding with any other person, company, or parties that have or will submit a proposal under
this solicitation; and the Proposal has in all respects been created fairly without any fraud or dishonesty. The Proposer has not
directly or indirectly entered into any agreement or arrangement with any person or business in an effort to influence any part of
this solicitation or operations of a resulting contract; and the Proposer has not taken any action in restraint of free trade or
competitiveness in connection with this solicitation. Additionally, if Proposer has worked with a consultant on the Proposal, the
consultant(an individual or a company) has not assisted any other entity that has submitted or will submit a proposal for this
solicitation.
4. To the best of its knowledge and belief, and except as otherwise disclosed in the Proposal, there are no relevant facts or
circumstances which could give rise to an organizational conflict of interest. An organizational conflict of interest exists when a
vendor has an unfair competitive advantage or the vendor's objectivity in performing the contract is, or might be, impaired.
5. The contents of the Proposal have not been communicated by the Proposer or its employees or agents to any person not an
employee or legally authorized agent of the Proposer and will not be communicated to any such persons prior to Due Date of this
solicitation.
6. If awarded a contract, the Proposer will provide to Sourcewell Participating Entities the equipment, products, and services in
accordance with the terms, conditions, and scope of a resulting contract.
7. The Proposer possesses, or will possess before delivering any equipment, products, or services, all applicable licenses or
certifications necessary to deliver such equipment, products, or services under any resulting contract.
8. The Proposer agrees to deliver equipment, products, and services through valid contracts, purchase orders, or means that are
acceptable to Sourcewell Members. Unless otherwise agreed to, the Proposer must provide only new and first-quality products and
related services to Sourcewell Members under an awarded Contract.
9. The Proposer will comply with all applicable provisions of federal, state, and local laws, regulations, rules, and orders.
10. The Proposer understands that Sourcewell will reject RFP proposals that are marked "confidential" (or"nonpublic," etc.), either
substantially or in their entirety. Under Minnesota Statutes Section 13.591, subdivision 4, all proposals are considered nonpublic
data until the evaluation is complete and a Contract is awarded. At that point, proposals become public data. Minnesota Statutes
Section 13.37 permits only certain narrowly defined data to be considered a"trade secret," and thus nonpublic data under
Minnesota's Data Practices Act.
11. Proposer its employees, agents, and subcontractors are not:
a. Included on the"Specially Designated Nationals and Blocked Persons" list maintained by the Office of Foreign Assets Control
of the United States Department of the Treasury found at:hUs:ff w.treasury:,gavfofacfdownloadsfsdnlistdf;
b. Included on the government-wide exclusions lists in the United States System for Award Management found at:
htt s://sarn.,gav/SACVI/; or
Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.
DocuSign Envelope ID: D54624E9-ABBF-4614-8598-674013AF333A
c. Presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from programs operated
by the State of Minnesota; the United States federal government or the Canadian government, as applicable; or any
Participating Entity. Vendor certifies and warrants that neither it nor its principals have been convicted of a criminal offense
related to the subject matter of this solicitation.
By checking this box I acknowledge that I am bound by the terms of the Proposer's Affidavit, have the legal authority to submit this
Proposal on behalf of the Proposer, and that this electronic acknowledgment has the same legal effect, validity, and enforceability as if I
had hand signed the Proposal. This signature will not be denied such legal effect, validity, or enforceability solely because an electronic
signature or electronic record was used in its formation. - Shane Scoville, Vice President-Global Sales, Verizon Connect NWF Inc.
The Proposer declares that there is an actual or potential Conflict of Interest relating to the preparation of its submission, and/or the
Proposer foresees an actual or potential Conflict of Interest in performing the contractual obligations contemplated in the bid.
r Yes a No
The Bidder acknowledges and agrees that the addendum/addenda below form part of the Bid Document.
Check the box in the column"I have reviewed this addendum" below to acknowledge each of the addenda.
have revliiewe' the
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Bid Number: RFP 020221 Vendor Name: Verizon Connect NWF Inc.