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HomeMy WebLinkAboutRE Customer billing corrections for City of Cape Canaveral (2)Thank you Lora for fixing this. Waste Pro gets the attached file that Christopher creates every month and the two accounts at 6103 N Atlantic Ave are not next to each other in the sorting due to the 6103 not populating the cell for 262377 / 155792 JWL LLC 6103 N Atlantic Ave. Thus Waste Pro made the mistake in thinking there was only one dumpster at this address and asked for the correction on 6/28. I will research these things better before making a knee jerk request. Thank you for your understanding, Lonnie Lonnie Dunn Deputy Director of Public Works Services City of Cape Canaveral P.O. Box 326 Cape Canaveral, FL 32920 L.Dunn@cityofcapecanaveral.org <mailto:L.Dunn@cityofcapecanaveral.org> www.cityofcapecanaveral.org <http://www.cityofcapecanaveral.org/> Office Phone: 321-868-1240 Office Fax: 321-868-1233 From: Lora T. Howell [mailto:lhowell@cocoafl.org] Sent: Friday, July 13, 2012 9:36 AM To: Lonnie Dunn Cc: Lisa Souter Subject: FW: Customer billing corrections for City of Cape Canaveral We will fix it, but the email below on 6/28 you requested the increase Finest Floors. Lora Howell, Utility Accounting Manager City of Cocoa 321-433-8422 Fax 321-433-8408 -----Original Message----- From: Lonnie Dunn [mailto:L.Dunn@cityofcapecanaveral.org] <mailto:[mailto:L.Dunn@cityofcapecanaveral.org]> Sent: Thursday, June 28, 2012 4:57 PM To: Lora T. Howell Cc: John McGinnis; Joan Gapud Subject: Customer billing corrections for City of Cape Canaveral Hello Lora, With the help of our contractor Waste Pro, we have discovered a few billing discrepancies we would like updated in the City of Cocoa billing system. Please see accounts and comments for instructions below. CUS# LOC# CUSTOMER SERVICE N ADDRESS UNITS RATE COMP Comments 159545 81354 UNITED SPACE ALLIANCE 8550 ASTRONAUT 1 CO GX83 Please remove GX83 Only from account. Dumpster has been removed from site. 349415 154460 FINEST FLOORS OF BREVARD, LLC 6103 N ATLANTIC 1 CO GX42 Please change to GX43. This sight has requested the increase in frequency If you have any questions, please contact me directly, as I was asked by our Finance Dept. to look into the accounts that Waste Pro had questioned. Thank you very much, Lonnie Lonnie Dunn Deputy Director of Public Works Services City of Cape Canaveral P.O. Box 326 Cape Canaveral, FL 32920 L.Dunn@cityofcapecanaveral.org <mailto:L.Dunn@cityofcapecanaveral.org> www.cityofcapecanaveral.org <http://www.cityofcapecanaveral.org/> Office Phone: 321-868-1240 Office Fax: 321-868-1233 Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing. Click here <https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg==> to report this email as spam. This electronic message is privileged and confidential material. This message is intended solely for the individual or entity named above. If the receiver of this message is not the intended recipient, please be advised that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately and delete it.