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Home My WebLink AboutFW MAY MONTH END (billed totals overstated)Hello Chris, I am just sending this just to you first, since you generate the monthly reports we receive. We need to bring to your attention that the dollar grand totals on the CC GBG BILLED reports are overstated due to multiple duplicate entries for same account. I have attached a Overstated CC GBG BILLED 06-05-13 spreadsheet that I have sorted and highlighted to show the accounts with 3 to 9 duplicate entries for nine accounts that I found. These duplicate entries are included in the grand total dollar numbers. Attached is also a word document of Billing System screen prints that I believe are what caused the bad data. The “Cancel/Rebill Bill” transactions show details of multiple duplicate line entries. One of the accounts is a COMP code CANS, but the number of record entries on the CC COMM GBG SOILS-CANS report was correct. The dollars are over stated by a total of $1,040.64. We use these totals to pay our Solid Waste Collection Contractor. We do not want to pay them for money we will never receive. Please look into this for us and let us know your solution. Thank you, Lonnie Lonnie Dunn Deputy Director of Public Works Services City of Cape Canaveral P.O. Box 326 Cape Canaveral, FL 32920 L.Dunn@cityofcapecanaveral.org <mailto:L.Dunn@cityofcapecanaveral.org> www.cityofcapecanaveral.org <http://www.cityofcapecanaveral.org/> Office Phone: 321-868-1240 Office Fax: 321-868-1233 From: Joan Gapud Sent: Wednesday, June 05, 2013 5:28 PM To: Lonnie Dunn Subject: FW: MAY MONTH END From: Christopher Perry [mailto:cperry@cocoafl.org] Sent: Wednesday, June 05, 2013 8:05 AM To: Joan Gapud; John DeLeo Subject: MAY MONTH END Christopher Perry A.S. – Computer Information Systems Utility Billing Clerk (321) 433-8416 cperry@cocoafl.org <mailto:cperry@cocoafl.org> Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing. Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing.