HomeMy WebLinkAboutRE City laserfische weblink search bar issue (27)
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Warning-This email originated outside the City of Cape Canaveral mail
system. Please review the sender's address. Report any suspicious mail
to John DeLeo or Sam Thorpe
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Good afternoon,
I do understand that it may be frustrating that all of these subfolders
have the Everyone Group listed. This was likely set by users when they
clicked “inherit folder access rights”. The best way to remove these
access rights would be by creating a Workflow. I have attached a sample
workflow step that would allow all rights set to the Everyone group to
be removed. This would be done by configuring the access rights command
to remove all access rights to the Everyone Group.
Regards,
Sherise Gumbs
Support Technician
MCCi | Tallahassee, FL 32303
P: 850.701.0737 | sgumbs@mccinnovations.com
<mailto:sgumbs@mccinnovations.com>
From: Mia Goforth <M.Goforth@cityofcapecanaveral.org>
Sent: Tuesday, September 10, 2019 12:16 PM
To: Michael Niezgoda <michaeln@mccinnovations.com>; Sherise Gumbs
<sgumbs@mccinnovations.com>
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org>; Joshua
Surprenant <J.Surprenant@cityofcapecanaveral.org>; John DeLeo
<J.DeLeo@cityofcapecanaveral.org>; Sam Thorpe <service@sthorpe.com>;
David Greene <D.Greene@cityofcapecanaveral.org>
Subject: Re: City laserfische weblink search bar issue
Michael,
I recall providing you and the MCCi support techs with the same
information that Daniel has provided above in our initial phone
conference about the issue back in August.
The problem has now risen to URGENT status and needs to be resolved
immediately.
Please advise.
Thank you
Mia
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Sent: Tuesday, September 10, 2019 12:09:37 PM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com>
<michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com> >;
sgumbs@mccinnovations.com <mailto:sgumbs@mccinnovations.com>
<sgumbs@mccinnovations.com <mailto:sgumbs@mccinnovations.com> >
Subject: RE: City laserfische weblink search bar issue
That is a negatory. Just temporarily reactivated the searchbar on the
weblink, and was still able to access items in the Addresses folder via
search. Searchbar has been deactivated again.
I think there is miscommunication with MCCi regarding this issue… yes,
the “Everyone” access can be removed from a folder manually. Only
problem:
Every street folder.
Every numbered address folder.
Every “Building Permits”/”Code Enforcement”/etc. subfolder for every
address.
Every single one of these folders/subfolders individually have the
“Everyone” access. That means manually removing that access from 25,000+
folders/subfolders, one at a time. It appears more recently-created
subfolders in that Address folder do not have the “Everyone” group (for
example the entire “100 Polk” folder), so this probably is some weird
software glitch/bug/”feature” that dates back to when Building Dept.
first started using LF in ~2004-2006 and created the entire Addresses
folder structure at that time.
Daniel
From: Mia Goforth
Sent: Tuesday, September 10, 2019 11:26 AM
To: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Subject: Re: City laserfische weblink search bar issue
I left a message on Daniel’s phone to go ahead and place the search bar
back and then test it. From what I can gather, unless Daniel discovers
something else, the search function should be ok. It’s a matter of
Daniel going in, he has permissions, replacing the bar and then testing
it.
When he’s finished with Agenda/Packet production, he will complete the
task.
Ok?
Thx
Mia
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Mia Goforth
Sent: Tuesday, September 10, 2019 11:16:40 AM
To: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Subject: Re: City laserfische weblink search bar issue
Checking now
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Sent: Tuesday, September 10, 2019 11:16:00 AM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Subject: RE: City laserfische weblink search bar issue
Mia,
Good info.
So when does the search bar come back?
From: Michael Niezgoda [mailto:michaeln@mccinnovations.com]
Sent: Tuesday, September 10, 2019 11:13 AM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >; John DeLeo
<J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >; Sam Thorpe
<service@sthorpe.com <mailto:service@sthorpe.com> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; Sherise Gumbs
<sgumbs@mccinnovations.com <mailto:sgumbs@mccinnovations.com> >
Subject: Re: City laserfische weblink search bar issue
________________________________
Warning-This email originated outside the City of Cape Canaveral mail
system. Please review the sender's address. Report any suspicious mail
to John DeLeo or Sam Thorpe
________________________________
Mia,
My apologizes for the lack of response to your message on Sunday. I
connected with our Support Team and I misspoke on my last message as the
search bar issue was not a bug but was rather that WebLink was pointing
to all folders with the “Everyone” group. I have attached Sherise’s
email in response to our phone call last month. I’ve also looped her in
to this message in case there are any additional questions or action
items.
Michael Niezgoda, Jr.
MCCi | Account Manager, Florida
Laserfiche Gold Certified Professional
850.701.0725 ext.1752
michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com>
www.mccinnovations.com <http://www.mccinnovations.com/>
Enroll in MCCi’s paperless billing process today!
<http://forms.mccinnovations.com/forms/gopaperless>
From: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >
Date: Tuesday, September 10, 2019 at 11:01 AM
To: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >, Michael Niezgoda
<michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com> >,
John DeLeo <J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >, Sam Thorpe
<service@sthorpe.com <mailto:service@sthorpe.com> >, David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >
Subject: City laserfische weblink search bar issue
I will double-check my junk mail, but no one has responded to me.
Getting irritated to say the least.
I’m calling them today, will let you know what I can find out
Thx
Mia
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Sent: Tuesday, September 10, 2019 10:51:48 AM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >
Subject: RE: Barracuda rotate to cloud status and Dorian email outage
Update on search bar?
From: Mia Goforth
Sent: Tuesday, September 10, 2019 10:50 AM
To: Sam Thorpe <service@sthorpe.com <mailto:service@sthorpe.com> >
Cc: John DeLeo <J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >; Daniel LeFever
<D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >
Subject: Re: Barracuda rotate to cloud status and Dorian email outage
Sam,
I recall we had a conversation awhile back about this plan. Appreciate
the detailed information and keeping us informed.
Thanks and have a great day!
Mia
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Sam Thorpe <service@sthorpe.com <mailto:service@sthorpe.com> >
Sent: Tuesday, September 10, 2019 9:59:51 AM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Daniel LeFever
<D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Cc: John DeLeo <J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >
Subject: Barracuda rotate to cloud status and Dorian email outage
Mia,
I implemented the Barracuda rotate to cloud feature on the Barracuda
Message Archiver yesterday pm with Barracuda Support. The basic
retention setting is to keep all messages forever but rotate messages
older than 2 years to cloud storage. The Barracuda is in the process of
rotating out the messages older than 2 years now. This will take some
time to complete depending on Internet transmission speed. You will
continue to access all the mail on the Barracuda as before. The
Barracuda will handle traffic to and from the cloud server automatically
with no special input from users.
The reason we added the rotate to cloud feature is that the Barracuda’s
local storage was at 90% capacity and functionality could have been
impaired. The local storage is 500 GB. We added another 500 GB of cloud
storage. This should extend the life of the current archiver for a
considerable time depending on future storage requirements. As demand
grows we can either add more cloud storage, buy a higher capacity
Barracuda Archiver or move entirely to cloud storage.
2 operational notes:
1) During the time the Barracuda Archiver was shut down for Hurricane
Dorian, 9/1/19 - 9/4/19, no mail was archived from the City’s Exchange
365 Server to the Barracuda. I have exported the mail from this period
to a large PST archive which I will import to the Barracuda. I am
waiting for the rotate to cloud process to create additional storage
space on the Barracuda to accommodate this. I anticipate doing this by
the end of the week. I performed the same procedure after the Mathew and
Irma shutdowns.
2) Barracuda Support and I noticed incomplete archiving of messages
sent since 9/7/19 apparently due to the lack of capacity on the local
hard disk on the Barracuda. I will do an additional PST export from the
City’s Exchange 365 Server to the Barracuda to cover this gap as soon as
space is available on the Barracuda. Again I expect to do that by the
end of the week. I will be reviewing this with Barracuda Support
tomorrow.
Sam Thorpe
Sthorpe.com
321-783-4667
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
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