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HomeMy WebLinkAboutRe City laserfische weblink search bar issue (22)I left a message on Daniel’s phone to go ahead and place the search bar back and then test it. From what I can gather, unless Daniel discovers something else, the search function should be ok. It’s a matter of Daniel going in, he has permissions, replacing the bar and then testing it. When he’s finished with Agenda/Packet production, he will complete the task. Ok? Thx Mia Get Outlook for iOS <https://aka.ms/o0ukef> ________________________________ From: Mia Goforth Sent: Tuesday, September 10, 2019 11:16:40 AM To: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org> Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org> Subject: Re: City laserfische weblink search bar issue Checking now Get Outlook for iOS <https://aka.ms/o0ukef> ________________________________ From: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org> Sent: Tuesday, September 10, 2019 11:16:00 AM To: Mia Goforth <M.Goforth@cityofcapecanaveral.org> Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org> Subject: RE: City laserfische weblink search bar issue Mia, Good info. So when does the search bar come back? From: Michael Niezgoda [mailto:michaeln@mccinnovations.com] Sent: Tuesday, September 10, 2019 11:13 AM To: Mia Goforth <M.Goforth@cityofcapecanaveral.org>; Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org> Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org>; John DeLeo <J.DeLeo@cityofcapecanaveral.org>; Sam Thorpe <service@sthorpe.com>; David Greene <D.Greene@cityofcapecanaveral.org>; Sherise Gumbs <sgumbs@mccinnovations.com> Subject: Re: City laserfische weblink search bar issue ________________________________ Warning-This email originated outside the City of Cape Canaveral mail system. Please review the sender's address. Report any suspicious mail to John DeLeo or Sam Thorpe ________________________________ Mia, My apologizes for the lack of response to your message on Sunday. I connected with our Support Team and I misspoke on my last message as the search bar issue was not a bug but was rather that WebLink was pointing to all folders with the “Everyone” group. I have attached Sherise’s email in response to our phone call last month. I’ve also looped her in to this message in case there are any additional questions or action items. Michael Niezgoda, Jr. MCCi | Account Manager, Florida Laserfiche Gold Certified Professional 850.701.0725 ext.1752 michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com> www.mccinnovations.com <http://www.mccinnovations.com/> Enroll in MCCi’s paperless billing process today! <http://forms.mccinnovations.com/forms/gopaperless> From: Mia Goforth <M.Goforth@cityofcapecanaveral.org <mailto:M.Goforth@cityofcapecanaveral.org> > Date: Tuesday, September 10, 2019 at 11:01 AM To: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org <mailto:J.Surprenant@cityofcapecanaveral.org> > Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org <mailto:D.LeFever@cityofcapecanaveral.org> >, Michael Niezgoda <michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com> >, John DeLeo <J.DeLeo@cityofcapecanaveral.org <mailto:J.DeLeo@cityofcapecanaveral.org> >, Sam Thorpe <service@sthorpe.com <mailto:service@sthorpe.com> >, David Greene <D.Greene@cityofcapecanaveral.org <mailto:D.Greene@cityofcapecanaveral.org> > Subject: City laserfische weblink search bar issue I will double-check my junk mail, but no one has responded to me. Getting irritated to say the least. I’m calling them today, will let you know what I can find out Thx Mia Get Outlook for iOS <https://aka.ms/o0ukef> ________________________________ From: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org <mailto:J.Surprenant@cityofcapecanaveral.org> > Sent: Tuesday, September 10, 2019 10:51:48 AM To: Mia Goforth <M.Goforth@cityofcapecanaveral.org <mailto:M.Goforth@cityofcapecanaveral.org> > Subject: RE: Barracuda rotate to cloud status and Dorian email outage Update on search bar? From: Mia Goforth Sent: Tuesday, September 10, 2019 10:50 AM To: Sam Thorpe <service@sthorpe.com <mailto:service@sthorpe.com> > Cc: John DeLeo <J.DeLeo@cityofcapecanaveral.org <mailto:J.DeLeo@cityofcapecanaveral.org> >; Daniel LeFever <D.LeFever@cityofcapecanaveral.org <mailto:D.LeFever@cityofcapecanaveral.org> >; Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org <mailto:J.Surprenant@cityofcapecanaveral.org> >; David Greene <D.Greene@cityofcapecanaveral.org <mailto:D.Greene@cityofcapecanaveral.org> > Subject: Re: Barracuda rotate to cloud status and Dorian email outage Sam, I recall we had a conversation awhile back about this plan. Appreciate the detailed information and keeping us informed. Thanks and have a great day! Mia Get Outlook for iOS <https://aka.ms/o0ukef> ________________________________ From: Sam Thorpe <service@sthorpe.com <mailto:service@sthorpe.com> > Sent: Tuesday, September 10, 2019 9:59:51 AM To: Mia Goforth <M.Goforth@cityofcapecanaveral.org <mailto:M.Goforth@cityofcapecanaveral.org> >; Daniel LeFever <D.LeFever@cityofcapecanaveral.org <mailto:D.LeFever@cityofcapecanaveral.org> > Cc: John DeLeo <J.DeLeo@cityofcapecanaveral.org <mailto:J.DeLeo@cityofcapecanaveral.org> > Subject: Barracuda rotate to cloud status and Dorian email outage Mia, I implemented the Barracuda rotate to cloud feature on the Barracuda Message Archiver yesterday pm with Barracuda Support. The basic retention setting is to keep all messages forever but rotate messages older than 2 years to cloud storage. The Barracuda is in the process of rotating out the messages older than 2 years now. This will take some time to complete depending on Internet transmission speed. You will continue to access all the mail on the Barracuda as before. The Barracuda will handle traffic to and from the cloud server automatically with no special input from users. The reason we added the rotate to cloud feature is that the Barracuda’s local storage was at 90% capacity and functionality could have been impaired. The local storage is 500 GB. We added another 500 GB of cloud storage. This should extend the life of the current archiver for a considerable time depending on future storage requirements. As demand grows we can either add more cloud storage, buy a higher capacity Barracuda Archiver or move entirely to cloud storage. 2 operational notes: 1) During the time the Barracuda Archiver was shut down for Hurricane Dorian, 9/1/19 - 9/4/19, no mail was archived from the City’s Exchange 365 Server to the Barracuda. I have exported the mail from this period to a large PST archive which I will import to the Barracuda. I am waiting for the rotate to cloud process to create additional storage space on the Barracuda to accommodate this. I anticipate doing this by the end of the week. I performed the same procedure after the Mathew and Irma shutdowns. 2) Barracuda Support and I noticed incomplete archiving of messages sent since 9/7/19 apparently due to the lack of capacity on the local hard disk on the Barracuda. I will do an additional PST export from the City’s Exchange 365 Server to the Barracuda to cover this gap as soon as space is available on the Barracuda. Again I expect to do that by the end of the week. I will be reviewing this with Barracuda Support tomorrow. Sam Thorpe Sthorpe.com 321-783-4667 Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact our office by phone or in writing Florida has a very broad public records law. As a result, any written communication created or received by the City of Cape Canaveral officials and employees will be made available to the public and/or media upon request, unless otherwise exempt. Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. 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