HomeMy WebLinkAboutRe City laserfische weblink search bar issue (21)Michael,
We have no experience with the Laserfiche Workflow Designer.
Could we get some assistance with performing this task?
Sam Thorpe
________________________________
From: Sam Thorpe
Sent: Wednesday, September 11, 2019 2:48 PM
To: Sherise Gumbs <sgumbs@mccinnovations.com>
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org>; Joshua
Surprenant <J.Surprenant@cityofcapecanaveral.org>; John DeLeo
<J.DeLeo@cityofcapecanaveral.org>; Mia Goforth
<M.Goforth@cityofcapecanaveral.org>; Michael Niezgoda
<michaeln@mccinnovations.com>
Subject: Re: City laserfische weblink search bar issue
Sherise
Could we set a time tomorrow for a remote session to resolve this?
Sam Thorpe
Sthorpe.com <http://Sthorpe.com>
321-783-4667
IT Support for City of Cape Canaveral
On Sep 10, 2019, at 12:50 PM, Sherise Gumbs <sgumbs@mccinnovations.com
<mailto:sgumbs@mccinnovations.com> > wrote:
Also, I forgot to mention the following:
By default, the everyone group does have rights to bypass filter
expressions. That right should not be changed. And Authentication should
be set to “Not Set” by default. These are the correct options. The best
way to remedy the issue of the Everyone Group access rights set to all
folders between 2004 to 2006 would be to create a workflow for each
entry.
Regards,
Sherise Gumbs
Support Technician
MCCi | Tallahassee, FL 32303
P: 850.701.0737 | sgumbs@mccinnovations.com
<mailto:sgumbs@mccinnovations.com>
<image001.jpg>
From: Sherise Gumbs
Sent: Tuesday, September 10, 2019 12:45 PM
To: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Cc: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >; John DeLeo
<J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >; Sam Thorpe
<service@sthorpe.com <mailto:service@sthorpe.com> >; Mia Goforth
<M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Michael Niezgoda
<michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com> >
Subject: RE: City laserfische weblink search bar issue
Good afternoon Daniel,
Denying rights to the folders to the everyone group will deny
rights to everyone since everyone is part of the everyone group. The
best way to remedy this issue would be creating a new workflow that will
run across all entries and folders created during that time that entries
were being created and have the workflow remove entry access rights from
the Everyone Group.
Since the everyone group has access to these folders, not only
does that mean that the Weblink user can have access to these sensitive
files. This means that any user that is added to Laserfiche has access
to these files which can cause a security concern.
Here is an example of a Workflow that can remove the everyone
group from all documents created between 2004 to 2006:
<image004.jpg>
Regards,
Sherise Gumbs
Support Technician
MCCi | Tallahassee, FL 32303
P: 850.701.0737 | sgumbs@mccinnovations.com
<mailto:sgumbs@mccinnovations.com>
<image001.jpg>
From: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Sent: Tuesday, September 10, 2019 12:38 PM
To: Sherise Gumbs <sgumbs@mccinnovations.com
<mailto:sgumbs@mccinnovations.com> >
Cc: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >; John DeLeo
<J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >; Sam Thorpe
<service@sthorpe.com <mailto:service@sthorpe.com> >; Mia Goforth
<M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Michael Niezgoda
<michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com> >
Subject: RE: City laserfische weblink search bar issue
Good afternoon Sherise,
I should clarify, each individual folder/subfolder that has the
“Everyone” access/group, is listed as “not inherited”.
Through the LF Administration Console, the “Everyone” group has
almost no rights. Everything is unchecked with the exception of “Bypass
Filter Expressions”. I don’t know what that is, so I don’t dare mess
with it. The problem still persists.
Under the “General” Tab on “Everyone Properties”, there is a
section for “Authentication”, currently marked as “Not set”, with other
options as “Trust: allow access” and “Deny: deny access”; again, as I do
not know what that is, I don’t dare mess with it. My “thought” is
selecting Deny could be a possibility, but I could end up borking the
whole system through my naiveté, so of course I haven’t touched it.
So that’s where I’m at right now.
Daniel
From: Sherise Gumbs [mailto:sgumbs@mccinnovations.com]
Sent: Tuesday, September 10, 2019 12:28 PM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Michael Niezgoda
<michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >; John DeLeo
<J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >; Sam Thorpe
<service@sthorpe.com <mailto:service@sthorpe.com> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >
Subject: RE: City laserfische weblink search bar issue
________________________________
Warning-This email originated outside the City of Cape Canaveral
mail system. Please review the sender's address. Report any suspicious
mail to John DeLeo or Sam Thorpe
________________________________
Good afternoon,
I do understand that it may be frustrating that all of these
subfolders have the Everyone Group listed. This was likely set by users
when they clicked “inherit folder access rights”. The best way to remove
these access rights would be by creating a Workflow. I have attached a
sample workflow step that would allow all rights set to the Everyone
group to be removed. This would be done by configuring the access rights
command to remove all access rights to the Everyone Group.
<image003.jpg>
Regards,
Sherise Gumbs
Support Technician
MCCi | Tallahassee, FL 32303
P: 850.701.0737 | sgumbs@mccinnovations.com
<mailto:sgumbs@mccinnovations.com>
<image001.jpg>
From: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >
Sent: Tuesday, September 10, 2019 12:16 PM
To: Michael Niezgoda <michaeln@mccinnovations.com
<mailto:michaeln@mccinnovations.com> >; Sherise Gumbs
<sgumbs@mccinnovations.com <mailto:sgumbs@mccinnovations.com> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >; John DeLeo
<J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >; Sam Thorpe
<service@sthorpe.com <mailto:service@sthorpe.com> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >
Subject: Re: City laserfische weblink search bar issue
Michael,
I recall providing you and the MCCi support techs with the same
information that Daniel has provided above in our initial phone
conference about the issue back in August.
The problem has now risen to URGENT status and needs to be
resolved immediately.
Please advise.
Thank you
Mia
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Sent: Tuesday, September 10, 2019 12:09:37 PM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: michaeln@mccinnovations.com
<mailto:michaeln@mccinnovations.com> <michaeln@mccinnovations.com
<mailto:michaeln@mccinnovations.com> >; sgumbs@mccinnovations.com
<mailto:sgumbs@mccinnovations.com> <sgumbs@mccinnovations.com
<mailto:sgumbs@mccinnovations.com> >
Subject: RE: City laserfische weblink search bar issue
That is a negatory. Just temporarily reactivated the searchbar
on the weblink, and was still able to access items in the Addresses
folder via search. Searchbar has been deactivated again.
I think there is miscommunication with MCCi regarding this
issue… yes, the “Everyone” access can be removed from a folder manually.
Only problem:
Every street folder.
Every numbered address folder.
Every “Building Permits”/”Code Enforcement”/etc. subfolder for
every address.
Every single one of these folders/subfolders individually have
the “Everyone” access. That means manually removing that access from
25,000+ folders/subfolders, one at a time. It appears more
recently-created subfolders in that Address folder do not have the
“Everyone” group (for example the entire “100 Polk” folder), so this
probably is some weird software glitch/bug/”feature” that dates back to
when Building Dept. first started using LF in ~2004-2006 and created the
entire Addresses folder structure at that time.
Daniel
From: Mia Goforth
Sent: Tuesday, September 10, 2019 11:26 AM
To: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Subject: Re: City laserfische weblink search bar issue
I left a message on Daniel’s phone to go ahead and place the
search bar back and then test it. From what I can gather, unless Daniel
discovers something else, the search function should be ok. It’s a
matter of Daniel going in, he has permissions, replacing the bar and
then testing it.
When he’s finished with Agenda/Packet production, he will
complete the task.
Ok?
Thx
Mia
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Mia Goforth
Sent: Tuesday, September 10, 2019 11:16:40 AM
To: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Subject: Re: City laserfische weblink search bar issue
Checking now
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Sent: Tuesday, September 10, 2019 11:16:00 AM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Subject: RE: City laserfische weblink search bar issue
Mia,
Good info.
So when does the search bar come back?
From: Michael Niezgoda [mailto:michaeln@mccinnovations.com]
Sent: Tuesday, September 10, 2019 11:13 AM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >; John DeLeo
<J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >; Sam Thorpe
<service@sthorpe.com <mailto:service@sthorpe.com> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; Sherise Gumbs
<sgumbs@mccinnovations.com <mailto:sgumbs@mccinnovations.com> >
Subject: Re: City laserfische weblink search bar issue
________________________________
Warning-This email originated outside the City of Cape Canaveral
mail system. Please review the sender's address. Report any suspicious
mail to John DeLeo or Sam Thorpe
________________________________
Mia,
My apologizes for the lack of response to your message on
Sunday. I connected with our Support Team and I misspoke on my last
message as the search bar issue was not a bug but was rather that
WebLink was pointing to all folders with the “Everyone” group. I have
attached Sherise’s email in response to our phone call last month. I’ve
also looped her in to this message in case there are any additional
questions or action items.
Michael Niezgoda, Jr.
MCCi | Account Manager, Florida
Laserfiche Gold Certified Professional
850.701.0725 ext.1752
michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com>
www.mccinnovations.com <http://www.mccinnovations.com/>
Enroll in MCCi’s paperless billing process today!
<http://forms.mccinnovations.com/forms/gopaperless>
From: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >
Date: Tuesday, September 10, 2019 at 11:01 AM
To: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Daniel LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >, Michael Niezgoda
<michaeln@mccinnovations.com <mailto:michaeln@mccinnovations.com> >,
John DeLeo <J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >, Sam Thorpe
<service@sthorpe.com <mailto:service@sthorpe.com> >, David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >
Subject: City laserfische weblink search bar issue
I will double-check my junk mail, but no one has responded to
me. Getting irritated to say the least.
I’m calling them today, will let you know what I can find out
Thx
Mia
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Joshua Surprenant <J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Sent: Tuesday, September 10, 2019 10:51:48 AM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >
Subject: RE: Barracuda rotate to cloud status and Dorian email
outage
Update on search bar?
From: Mia Goforth
Sent: Tuesday, September 10, 2019 10:50 AM
To: Sam Thorpe <service@sthorpe.com <mailto:service@sthorpe.com>
>
Cc: John DeLeo <J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >; Daniel LeFever
<D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >
Subject: Re: Barracuda rotate to cloud status and Dorian email
outage
Sam,
I recall we had a conversation awhile back about this plan.
Appreciate the detailed information and keeping us informed.
Thanks and have a great day!
Mia
Get Outlook for iOS <https://aka.ms/o0ukef>
________________________________
From: Sam Thorpe <service@sthorpe.com
<mailto:service@sthorpe.com> >
Sent: Tuesday, September 10, 2019 9:59:51 AM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Daniel LeFever
<D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >
Cc: John DeLeo <J.DeLeo@cityofcapecanaveral.org
<mailto:J.DeLeo@cityofcapecanaveral.org> >
Subject: Barracuda rotate to cloud status and Dorian email
outage
Mia,
I implemented the Barracuda rotate to cloud feature on the
Barracuda Message Archiver yesterday pm with Barracuda Support. The
basic retention setting is to keep all messages forever but rotate
messages older than 2 years to cloud storage. The Barracuda is in the
process of rotating out the messages older than 2 years now. This will
take some time to complete depending on Internet transmission speed. You
will continue to access all the mail on the Barracuda as before. The
Barracuda will handle traffic to and from the cloud server automatically
with no special input from users.
The reason we added the rotate to cloud feature is that the
Barracuda’s local storage was at 90% capacity and functionality could
have been impaired. The local storage is 500 GB. We added another 500 GB
of cloud storage. This should extend the life of the current archiver
for a considerable time depending on future storage requirements. As
demand grows we can either add more cloud storage, buy a higher capacity
Barracuda Archiver or move entirely to cloud storage.
2 operational notes:
1) During the time the Barracuda Archiver was shut down for
Hurricane Dorian, 9/1/19 - 9/4/19, no mail was archived from the City’s
Exchange 365 Server to the Barracuda. I have exported the mail from this
period to a large PST archive which I will import to the Barracuda. I am
waiting for the rotate to cloud process to create additional storage
space on the Barracuda to accommodate this. I anticipate doing this by
the end of the week. I performed the same procedure after the Mathew and
Irma shutdowns.
2) Barracuda Support and I noticed incomplete archiving of
messages sent since 9/7/19 apparently due to the lack of capacity on the
local hard disk on the Barracuda. I will do an additional PST export
from the City’s Exchange 365 Server to the Barracuda to cover this gap
as soon as space is available on the Barracuda. Again I expect to do
that by the end of the week. I will be reviewing this with Barracuda
Support tomorrow.
Sam Thorpe
Sthorpe.com <http://Sthorpe.com>
321-783-4667
Florida has a very broad public records law. As a result, any
written communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
_substg1.0_1042001F