HomeMy WebLinkAboutRe What does the city use to manage work and work orders for maintenanceThank you
Sent from my iPhone
On Apr 15, 2019, at 10:57 AM, Mia Goforth
<M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> > wrote:
Good morning Mr. Campbell,
Community Services uses a combination of internal email and
Antero, a software program.
Thank you
Mia
<image001.png> <http://www.cityofcapecanaveral.org/>
Mia Goforth, CMC
City Clerk/Records Custodian/
ADA Coordinator
m.goforth@cityofcapecanaveral.org
<mailto:m.goforth@cityofcapecanaveral.org>
321-868-1220 Ext 207 321-868-1248 fax
100 Polk Avenue /P.O. Box 326
Cape Canaveral, FL 32920
www.cityofcapecanaveral.org <http://www.cityofcapecanaveral.org/>
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<https://twitter.com/capecanaveralfl>
From: Pat Campbell [mailto:patrickcampbell@cfl.rr.com]
Sent: Friday, April 12, 2019 6:57 PM
To: Mia Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >
Cc: Bob Hoog <B.Hoog@cityofcapecanaveral.org
<mailto:B.Hoog@cityofcapecanaveral.org> >; Angela Raymond
<A.Raymond@cityofcapecanaveral.org
<mailto:A.Raymond@cityofcapecanaveral.org> >; Mike Brown
<M.Brown@cityofcapecanaveral.org
<mailto:M.Brown@cityofcapecanaveral.org> >; Wes Morrison
<W.Morrison@cityofcapecanaveral.org
<mailto:W.Morrison@cityofcapecanaveral.org> >; Rocky Randels
<R.Randels@cityofcapecanaveral.org
<mailto:R.Randels@cityofcapecanaveral.org> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; Anthony Garganese
<agarganese@orlandolaw.net <mailto:agarganese@orlandolaw.net> >; Daniel
LeFever <D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >; Stephanie Johnson
<s.johnson@cityofcapecanaveral.org
<mailto:s.johnson@cityofcapecanaveral.org> >; Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Subject: Re: Report a Concern (form) has been filled out on your
site. - PRR Acknowledgement/Estimate
What does the city use to manage work and work orders for
maintenance?
Sent from my iPhone
On Apr 12, 2019, at 5:39 PM, Mia Goforth
<M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> > wrote:
Good afternoon Mr. Campbell,
The City acknowledges your request for:
“… a list of all captured Report A Concern
submits to the city. I would like the list to show date submitted,
actions taken and current status. I am aware that the city approach to
this request is to use semantics “list” and the public record request
and cost estimate tactic to restrict citizen visibility and I expect it
to begin with a declaration that the city does not produce lists. To be
clear I am not asking the city to do anything that you don’t already do,
produce anything you don’t already have. I am asking the city to provide
a citizen the information digitally gathered and managed by the Report a
Concern tool and process. From what I see on the customer facing form,
you use the post method and the data input in the form is stored and
subsequently managed to closure.”
Staff has analyzed your request. As you have been
advised, no list exists or is created, electronic or otherwise, of
captured Report a Concerns submits. Emails are generated by the Report a
Concern form on the website that are followed up on in a variety of ways
and resolved. The City uses a piece of computer hardware called
Barracuda that is designed to capture every single email that comes into
the City from Outlook. Staff still needs to review/sort/redact possible
exemptions following State Statutes. The process is simple but time
consuming depending on what we’re searching for, how may records we are
looking for and how many of those we need to exempt in Barracuda. Staff
will also search other records pertaining to Report a Concern. The City
is happy to allow visitors to City Hall to view records when they are
gathered and ready.
Until then, if you have questions, please contact me.
We will wait for a deposit (see attached) before going
further.
Thank you
<image001.png> <http://www.cityofcapecanaveral.org/>
Mia Goforth, CMC
City Clerk/Records Custodian/
ADA Coordinator
m.goforth@cityofcapecanaveral.org
<mailto:m.goforth@cityofcapecanaveral.org>
321-868-1220 Ext 207 321-868-1248 fax
100 Polk Avenue /P.O. Box 326
Cape Canaveral, FL 32920
www.cityofcapecanaveral.org <http://www.cityofcapecanaveral.org/>
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<https://www.facebook.com/CityofCapeCanaveral> <image003.png>
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itter.com/CapeCanaveralFL> <image005.png>
<https://twitter.com/capecanaveralfl>
From: Pat Campbell [mailto:patrickcampbell@cfl.rr.com]
Sent: Friday, April 12, 2019 2:46 PM
To: Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Bob Hoog <B.Hoog@cityofcapecanaveral.org
<mailto:B.Hoog@cityofcapecanaveral.org> >; Angela Raymond
<A.Raymond@cityofcapecanaveral.org
<mailto:A.Raymond@cityofcapecanaveral.org> >; Mike Brown
<M.Brown@cityofcapecanaveral.org
<mailto:M.Brown@cityofcapecanaveral.org> >; Wes Morrison
<W.Morrison@cityofcapecanaveral.org
<mailto:W.Morrison@cityofcapecanaveral.org> >; Rocky Randels
<R.Randels@cityofcapecanaveral.org
<mailto:R.Randels@cityofcapecanaveral.org> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; Anthony Garganese
<agarganese@orlandolaw.net <mailto:agarganese@orlandolaw.net> >; Mia
Goforth <M.Goforth@cityofcapecanaveral.org
<mailto:M.Goforth@cityofcapecanaveral.org> >; Daniel LeFever
<D.LeFever@cityofcapecanaveral.org
<mailto:D.LeFever@cityofcapecanaveral.org> >; Stephanie Johnson
<s.johnson@cityofcapecanaveral.org
<mailto:s.johnson@cityofcapecanaveral.org> >
Subject: Re: Report a Concern (form) has been filled out
on your site.
Ok. The form sends an email. The form has fields. The
fields have delimiters. The email has fields and delimiters. The city
uses outlook. It is an easy task to sort and group emails by subject,
and I know the form sends some consistent identifier that outlook can
use to export all related emails. Stop the misdirection and provide a
method for citizens to see the activity and productivity of what we pay
for.
Sent from my iPhone
On Apr 12, 2019, at 10:53 AM, Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> > wrote:
Hello Mr. Campbell.
The City’s current website is not as advanced as
you might think.
The Report a Concern (RAC) web page contains a
basic html web form that sends an email to the City with the inputted
name, phone number, email address and concern.
There is no possible way in the current system
to gather, track, export, collect, store, analyze or subsequently manage
to closure the RAC “submits” individually or as a whole.
Attached is a screenshot from the backend of the
website where you can see the RAC form is comprised of simple input
fields. To the left of the image are the form properties, to the right
are the form input fields, on the bottom is an audit log of changes made
to the form and the Cancel/Preview/Save buttons.
The RAC web form was created in July 2016 when
it was brought to Staff’s attention that the existing concern/issue
request system was malfunctioning, and could not be turned back on
without a serious investment in time/money. The City needed a way for
anyone to report their concern, and the creation of the RAC web form was
the best option at the time – it is easy to use, it is part of the
current website (it was free), has a captcha to reduce spam emails /
crawlers (that web forms tend to attract) and sends an email to the City
with all pertinent information (name, phone email, email, concern) so
the concern can be addressed.
The RAC form was first mentioned in the July 29,
2016 issue of The Weekly Update:
A Report a Concern form has been added to the
City website. It was brought to our attention by a resident that the
current Report a Concern software was not working correctly. The form
requires no login/account and is very easy to use. To report a concern,
please visit this webpage cityofcapecanaveral.org/concerns
<http://cityofcapecanaveral.org/concerns> (Please note that the weblink
shortcut was different in 2016) and fill in the required fields.
Because the range of concerns vary widely in
topic, actions taken and the time to resolve them can vary. RAC
resolutions can be informational such as a follow-up email/phone call or
result in further action taken by the City or City Council.
Since 2016, the City has received (by our best
estimation at this time) 455 emails from the Report a Concern web page
web form, that in turn have multiplied to (by our best estimation at
this time) over 3000 related emails.
To be clear, this is not a case of semantics,
the City has no such list, spreadsheet, collection, digital archive,
library or repository of all Report a Concern submits to supply a
citizen.
I (and other members of Staff) have already
invited you to meet in an effort to improve the perception of reduced
transparency, overt influential and manipulative public records tactics
and restriction of citizen visibility. If you are interested in
understanding the Report a Concern web page web form and Report a
Concern process in more detail, Staff can be available to meet.
The City Clerk has been copied on this email in
order to initiate a Public Records Request for you of “a list of all
captured Report A Concern submits to the city”. The City Clerk’s Office
will be in touch with you shortly.
Joshua
Joshua Surprenant
Community Services Director
j.surprenant@cityof
<mailto:j.surprenant@cityofcapecanaveral.org> c
<mailto:j.surprenant@cityofcapecanaveral.org> apecanaveral.org
<mailto:j.surprenant@cityofcapecanaveral.org>
Office: 321-868-1240 Ext. 403
Cell: 321-243-8750 Fax: 321-868-1233
601 Thurm Boulevard P.O. Box 326
Cape Canaveral, FL 32920
www.cityofcapecanaveral.org
<http://www.cityofcapecanaveral.org/>
From: Patrick Campbell
[mailto:patrickcampbell@cfl.rr.com]
Sent: Friday, April 12, 2019 6:13 AM
To: Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Brenda Surprenant
<b.surprenant@cityofcapecanaveral.org
<mailto:b.surprenant@cityofcapecanaveral.org> >; Bob Hoog
<B.Hoog@cityofcapecanaveral.org <mailto:B.Hoog@cityofcapecanaveral.org>
>; Angela Raymond <A.Raymond@cityofcapecanaveral.org
<mailto:A.Raymond@cityofcapecanaveral.org> >; Rocky Randels
<R.Randels@cityofcapecanaveral.org
<mailto:R.Randels@cityofcapecanaveral.org> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; David Dickey
<D.Dickey@cityofcapecanaveral.org
<mailto:D.Dickey@cityofcapecanaveral.org> >; Mike Brown
<M.Brown@cityofcapecanaveral.org
<mailto:M.Brown@cityofcapecanaveral.org> >; Chris Robinson
<C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> >; Wes Morrison
<W.Morrison@cityofcapecanaveral.org
<mailto:W.Morrison@cityofcapecanaveral.org> >
Subject: RE: Report a Concern (form) has been
filled out on your site.
I would like a list of all captured Report A
Concern submits to the city. I would like the list to show date
submitted, actions taken and current status. I am aware that the city
approach to this request is to use semantics “list” and the public
record request and cost estimate tactic to restrict citizen visibility
and I expect it to begin with a declaration that the city does not
produce lists. To be clear I am not asking the city to do anything that
you don’t already do, produce anything you don’t already have. I am
asking the city to provide a citizen the information digitally gathered
and managed by the Report a Concern tool and process. From what I see
on the customer facing form, you use the post method and the data input
in the form is stored and subsequently managed to closure.
From: Patrick Campbell
[mailto:patrickcampbell@cfl.rr.com]
Sent: Friday, April 05, 2019 6:26 AM
To: 'Joshua Surprenant'
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: 'Brenda Surprenant'
<b.surprenant@cityofcapecanaveral.org
<mailto:b.surprenant@cityofcapecanaveral.org> >; 'Bob Hoog'
<B.Hoog@cityofcapecanaveral.org <mailto:B.Hoog@cityofcapecanaveral.org>
>; 'Angela Raymond' <A.Raymond@cityofcapecanaveral.org
<mailto:A.Raymond@cityofcapecanaveral.org> >; 'Rocky Randels'
<R.Randels@cityofcapecanaveral.org
<mailto:R.Randels@cityofcapecanaveral.org> >; 'David Greene'
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; 'David Dickey'
<D.Dickey@cityofcapecanaveral.org
<mailto:D.Dickey@cityofcapecanaveral.org> >; 'Mike Brown'
<M.Brown@cityofcapecanaveral.org
<mailto:M.Brown@cityofcapecanaveral.org> >; 'Chris Robinson'
<C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> >; 'Morrison130@gmail.com
<mailto:Morrison130@gmail.com> ' <Morrison130@gmail.com
<mailto:Morrison130@gmail.com> >
Subject: RE: Report a Concern (form) has been
filled out on your site.
Joshua,
Thank you for your response. My question “who
updates the map and where does the data come from.” Your answer, City
Planner and information provided by the Code Enforcement Officers. I
appreciate your invitation to discuss my concerns face to face and
understand you feel face to face would be more productive. My experience
with city leadership is quite the opposite. I have met face to face on
multiple occasions and have concluded that any city leadership desire to
meet face to face is simply an overt tactic to influence or manipulate
what public records are created and reduce citizen transparency to the
activities and behaviors of city leadership. Your specific request to
come to City Hall and discuss my concerns indicates a willingness to
review my concerns.
My concerns for the code enforcement, including
the map, are simple and bounded by my desire as a citizen of Cape
Canaveral for continuous, utilitarian ready access to the complete and
accurate procedures, processes and data used in all aspects of the code
enforcement function. The city actions I have experienced show a pattern
of management contrary to open government and citizen visibility. It
isn’t about the map, but using the map as a component of code
enforcement, it is clear that it is not accurate “The user is
responsible for verifying all information.” The map will eventually
become nothing but a sea of dots, and meaningless. The map does not
provide an ability to query or export the data such that any level of
performance or tracking indices can be obtained.
From a city response to me via a previous email
on this subject:
“Not all complaints are logged. Our procedures
are; when a complaint is filed we investigate that complaint, if the
complaint is valid it gets logged and if we do not get compliance in the
field a case is created.
If the complaint is anonymous and that complaint
is either not valid or is brought into compliance in the field it is not
logged and the complainant would need to contact the Code Officer to
obtain the disposition of the complaint.
If there are complaints that have been filed
with us and they do not show up on the map, the complainant needs to
contact the Code Officer the complaint was filed with to obtain the
disposition of that complaint.”
The lack of process and procedure discipline in
code enforcement establishes an environment of selective, arbitrary,
capricious and discriminatory application of code enforcement. My
concerns.
From: Joshua Surprenant
[mailto:J.Surprenant@cityofcapecanaveral.org]
Sent: Wednesday, April 03, 2019 12:56 PM
To: patrickcampbell@cfl.rr.com
<mailto:patrickcampbell@cfl.rr.com>
Cc: Brenda Surprenant
<b.surprenant@cityofcapecanaveral.org
<mailto:b.surprenant@cityofcapecanaveral.org> >; Bob Hoog
<B.Hoog@cityofcapecanaveral.org <mailto:B.Hoog@cityofcapecanaveral.org>
>; Angela Raymond <A.Raymond@cityofcapecanaveral.org
<mailto:A.Raymond@cityofcapecanaveral.org> >; Rocky Randels
<R.Randels@cityofcapecanaveral.org
<mailto:R.Randels@cityofcapecanaveral.org> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; David Dickey
<D.Dickey@cityofcapecanaveral.org
<mailto:D.Dickey@cityofcapecanaveral.org> >; Mike Brown
<M.Brown@cityofcapecanaveral.org
<mailto:M.Brown@cityofcapecanaveral.org> >; Chris Robinson
<C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> >
Subject: FW: Report a Concern (form) has been
filled out on your site.
Hello Mr. Campbell.
The Code Enforcement Map is a product of the
Community Development Department. The Community Development Department
houses multiple divisions that work collectively in regard to building,
code enforcement, Business Tax Receipts (BTRs) and planning and zoning
matters.
Please review the below Code Enforcement Map
disclaimer posted on the Code Enforcement Map webpage:
GIS DISCLAIMER AND TERMS OF USE: THE MAPS,
GRAPHICS AND DATA PRESENTED ON THIS WEBSITE ARE BEING DISPLAYED FOR
INFORMATIONAL PURPOSES ONLY. The information provided is for use
“as-is”, along with the understanding that it is not guaranteed to be
accurate or complete. While the City of Cape Canaveral makes every
effort to ensure accuracy, correctness, and timeliness of the data
presented, the viewer acknowledges and accepts the above limitations on
the data portrayed and acknowledges that the data shown is dynamic and
is in a constant state of maintenance, correction and update. GIS maps
and data are for reference purposes only and do not replace official
documents. The user is responsible for verifying all information.
MAPS MAY NOT BE RESOLD: Data, maps or digital
files are prepared for the City of Cape Canaveral and may not be resold
without prior consent from the City of Cape Canaveral.
CAUTION: By viewing this site, the viewer is
acknowledging that they have read this Disclaimer and Terms of Use and
that they have a full understanding of its contents.
<image001.png>
The Code Enforcement Map is updated by the City
Planner from information provided by the Code Enforcement Officers.
Are you available to come to City Hall and speak
with us about your concerns?
I find that face-to-face meetings are much more
productive for all parties involved. Communicating through email has its
challenges. What time(s) or day(s) could work for you?
Joshua
Joshua Surprenant
Community Services Director
j.surprenant@cityof
<mailto:j.surprenant@cityofcapecanaveral.org> c
<mailto:j.surprenant@cityofcapecanaveral.org> apecanaveral.org
<mailto:j.surprenant@cityofcapecanaveral.org>
Office: 321-868-1240 Ext. 403
Cell: 321-243-8750 Fax: 321-868-1233
601 Thurm Boulevard P.O. Box 326
Cape Canaveral, FL 32920
www.cityofcapecanaveral.org
<http://www.cityofcapecanaveral.org/>
From: Pat Campbell
[mailto:patrickcampbell@cfl.rr.com]
Sent: Wednesday, April 03, 2019 12:17 PM
To: Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >
Cc: Brian Palmer
<B.Palmer@cityofcapecanaveral.org
<mailto:B.Palmer@cityofcapecanaveral.org> >; Bob Hoog
<B.Hoog@cityofcapecanaveral.org <mailto:B.Hoog@cityofcapecanaveral.org>
>; Angela Raymond <A.Raymond@cityofcapecanaveral.org
<mailto:A.Raymond@cityofcapecanaveral.org> >; Rocky Randels
<R.Randels@cityofcapecanaveral.org
<mailto:R.Randels@cityofcapecanaveral.org> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; David Dickey
<D.Dickey@cityofcapecanaveral.org
<mailto:D.Dickey@cityofcapecanaveral.org> >; Mike Brown
<M.Brown@cityofcapecanaveral.org
<mailto:M.Brown@cityofcapecanaveral.org> >
Subject: Fwd: Report a Concern (form) has been
filled out on your site.
Code enforcement does not update the code
enforcement map? Who does, where does the updated information come from?
Sent from my iPhone
Begin forwarded message:
From: Chris Robinson
<C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> >
Date: April 3, 2019 at 12:07:43 PM EDT
To: Pat Campbell
<patrickcampbell@cfl.rr.com <mailto:patrickcampbell@cfl.rr.com> >
Subject: RE: Report a Concern (form) has
been filled out on your site.
I am unable to assist you with that.
Code Enforcement does not update the maps.
<image002.png>
<http://www.cityofcapecanaveral.org/>
Launch your
connection…<image003.png> <https://www.facebook.com/CityofCapeCanaveral>
<image004.png> <https://www.instagram.com/cityofcapecanaveral/>
<image005.png>
<https://www.linkedin.com/company/city-of-cape-canaveral-the>
<image006.png> <https://twitter.com/CapeCanaveralFL>
From: Pat Campbell
[mailto:patrickcampbell@cfl.rr.com]
Sent: Wednesday, April 3, 2019 11:59 AM
To: Chris Robinson
<C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> >
Subject: Re: Report a Concern (form) has
been filled out on your site.
Thank you, but my question was about
updating the code enforcement map.
Sent from my iPhone
On Apr 3, 2019, at 11:39 AM, Chris
Robinson <C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> > wrote:
Mr. Campbell,
A Courtesy Letter was sent to the
property owner on October 18, 2018. The property remained in violation
so a Notice of Violation for visible mechanical equipment was sent on
December 19, 2018. On January 7, 2019 a site visit found the property to
be in compliance and a compliance letter was sent. On March 19 during a
patrol of the city staff found the fence around the mechanical equipment
had fallen down and the property is back in violation. The owners will
be contacted to fix the violation or a new Notice of Violation will be
sent.
<image006.png>
<http://www.cityofcapecanaveral.org/>
Launch your
connection…<image007.png> <https://www.facebook.com/CityofCapeCanaveral>
<image008.png> <https://www.instagram.com/cityofcapecanaveral/>
<image009.png>
<https://www.linkedin.com/company/city-of-cape-canaveral-the>
<image010.png> <https://twitter.com/CapeCanaveralFL>
From: Brian Palmer
Sent: Wednesday, April 3, 2019 8:59 AM
To: Patrick Campbell
<patrickcampbell@cfl.rr.com <mailto:patrickcampbell@cfl.rr.com> >; Chris
Robinson <C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> >
Cc: Michael German
<M.German@cityofcapecanaveral.org
<mailto:M.German@cityofcapecanaveral.org> >
Subject: RE: Report a Concern (form) has
been filled out on your site.
I am forwarding this to the proper Code
Officer.
He will respond to your concerns.
Thank you,
<image001.png>
Launch your connection… <image002.png>
<https://www.facebook.com/CityofCapeCanaveral> <image003.png>
<https://www.instagram.com/cityofcapecanaveral/> <image004.png>
<https://www.linkedin.com/company/city-of-cape-canaveral-the>
<image005.png> <https://twitter.com/CapeCanaveralFL>
From: Patrick Campbell
[mailto:patrickcampbell@cfl.rr.com]
Sent: Tuesday, April 2, 2019 8:45 PM
To: Brian Palmer
<B.Palmer@cityofcapecanaveral.org
<mailto:B.Palmer@cityofcapecanaveral.org> >
Cc: Brian Palmer
<B.Palmer@cityofcapecanaveral.org
<mailto:B.Palmer@cityofcapecanaveral.org> >; Bob Hoog
<B.Hoog@cityofcapecanaveral.org <mailto:B.Hoog@cityofcapecanaveral.org>
>; Rocky Randels <R.Randels@cityofcapecanaveral.org
<mailto:R.Randels@cityofcapecanaveral.org> >; Mike Brown
<M.Brown@cityofcapecanaveral.org
<mailto:M.Brown@cityofcapecanaveral.org> >; David Greene
<D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org> >; Angela Raymond
<A.Raymond@cityofcapecanaveral.org
<mailto:A.Raymond@cityofcapecanaveral.org> >
Subject: RE: Report a Concern (form) has
been filled out on your site.
The city says the code enforcement case
map is updated and should have been updated March 15 but I checked just
one item, 250 E Central and it has been under investigation since
10/17/2018. You were at 171 E Central to work with the owner for the
same kind of violation. What kind of investigation for exposed equipment
takes 6 months?
From: Brian Palmer
[mailto:B.Palmer@cityofcapecanaveral.org
<mailto:B.Palmer@cityofcapecanaveral.org> ]
Sent: Friday, March 29, 2019 7:58 AM
To: Patrick Campbell
<patrickcampbell@cfl.rr.com <mailto:patrickcampbell@cfl.rr.com> >
Cc: Michael German
<M.German@cityofcapecanaveral.org
<mailto:M.German@cityofcapecanaveral.org> >
Subject: RE: Report a Concern (form) has
been filled out on your site.
Please see below (in red)
<image001.png>
Launch your connection… <image002.png>
<https://www.facebook.com/CityofCapeCanaveral> <image003.png>
<https://www.instagram.com/cityofcapecanaveral/> <image004.png>
<https://www.linkedin.com/company/city-of-cape-canaveral-the>
<image005.png> <https://twitter.com/CapeCanaveralFL>
From: Michael German
Sent: Thursday, March 28, 2019 7:24 AM
To: Brian Palmer
<B.Palmer@cityofcapecanaveral.org
<mailto:B.Palmer@cityofcapecanaveral.org> >; Chris Robinson
<C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> >
Subject: FW: Report a Concern (form) has
been filled out on your site.
Good morning,
Please provide an update to Mr.
Campbell.
Thanks,
From: Pat Campbell
[mailto:patrickcampbell@cfl.rr.com <mailto:patrickcampbell@cfl.rr.com> ]
Sent: Wednesday, March 27, 2019 8:21 PM
To: Michael German
<M.German@cityofcapecanaveral.org
<mailto:M.German@cityofcapecanaveral.org> >
Subject: Re: Report a Concern (form) has
been filled out on your site.
Previously reported violations. What is
the status. Thanks
8050 North Atlantic bad fence / Property
in compliance.
7100 North Atlantic bad fence / Property
in compliance.
105 Lincoln equipment exposed / Working
with owner to have equipment shielded.
173 east central equipment exposed /
Address does not exist according to Brevard County Property Appraisers.
171 east central exposed equipment /
Owner has been contacted and informed he needs to shield his A/C from
public view.
105 Buchanan exposed equipment / Staff
has determined that it would not be practicable to screen from public
view.
Sent from my iPhone
On Mar 15, 2019, at 2:39 PM, Michael
German <M.German@cityofcapecanaveral.org
<mailto:M.German@cityofcapecanaveral.org> > wrote:
Good afternoon Mr. Campbell,
Please see email responses below.
The map was last updated March 7th and
will be updated again today March 15th.
Enjoy your week end,
Michael
From: Brian Palmer
Sent: Friday, March 15, 2019 11:31 AM
To: Michael German
<M.German@cityofcapecanaveral.org
<mailto:M.German@cityofcapecanaveral.org> >
Subject: RE: Report a Concern (form) has
been filled out on your site.
Mike,
Not all complaints are logged. Our
procedures are; when a complaint is filed we investigate that complaint,
if the complaint is valid it gets logged and if we do not get compliance
in the field a case is created.
If the complaint is anonymous and that
complaint is either not valid or is brought into compliance in the field
it is not logged and the complainant would need to contact the Code
Officer to obtain the disposition of the complaint.
If there are complaints that have been
filed with us and they do not show up on the map, the complainant needs
to contact the Code Officer the complaint was filed with to obtain the
disposition of that complaint.
<image001.png>
Launch your connection… <image002.png>
<https://www.facebook.com/CityofCapeCanaveral> <image003.png>
<https://www.instagram.com/cityofcapecanaveral/> <image004.png>
<https://www.linkedin.com/company/city-of-cape-canaveral-the>
<image005.png> <https://twitter.com/CapeCanaveralFL>
From: Michael German
Sent: Friday, March 15, 2019 11:18 AM
To: Brian Palmer
<B.Palmer@cityofcapecanaveral.org
<mailto:B.Palmer@cityofcapecanaveral.org> >
Subject: FW: Report a Concern (form) has
been filled out on your site.
From: Brenda Surprenant
Sent: Thursday, March 14, 2019 1:12 PM
To: Joshua Surprenant
<J.Surprenant@cityofcapecanaveral.org
<mailto:J.Surprenant@cityofcapecanaveral.org> >; Michael German
<M.German@cityofcapecanaveral.org
<mailto:M.German@cityofcapecanaveral.org> >; David Dickey
<D.Dickey@cityofcapecanaveral.org
<mailto:D.Dickey@cityofcapecanaveral.org> >
Cc: Stephanie Johnson
<s.johnson@cityofcapecanaveral.org
<mailto:s.johnson@cityofcapecanaveral.org> >
Subject: RE: Report a Concern (form) has
been filled out on your site.
The map was recently updated, but please
also note the disclaimer at the bottom of the map (also below) for
future reference.
GIS DISCLAIMER AND TERMS OF USE: THE
MAPS, GRAPHICS AND DATA PRESENTED ON THIS WEBSITE ARE BEING DISPLAYED
FOR INFORMATIONAL PURPOSES ONLY. The information provided is for use
“as-is”, along with the understanding that it is not guaranteed to be
accurate or complete. While the City of Cape Canaveral makes every
effort to ensure accuracy, correctness, and timeliness of the data
presented, the viewer acknowledges and accepts the above limitations on
the data portrayed and acknowledges that the data shown is dynamic and
is in a constant state of maintenance, correction and update. GIS maps
and data are for reference purposes only and do not replace official
documents. The user is responsible for verifying all information.
MAPS MAY NOT BE RESOLD: Data, maps or
digital files are prepared for the City of Cape Canaveral and may not be
resold without prior consent from the City of Cape Canaveral.
CAUTION: By viewing this site, the
viewer is acknowledging that they have read this Disclaimer and Terms of
Use and that they have a full understanding of its contents.
From: Joshua Surprenant
Sent: Thursday, March 14, 2019 12:55 PM
To: Brenda Surprenant
<b.surprenant@cityofcapecanaveral.org
<mailto:b.surprenant@cityofcapecanaveral.org> >; Michael German
<M.German@cityofcapecanaveral.org
<mailto:M.German@cityofcapecanaveral.org> >; David Dickey
<D.Dickey@cityofcapecanaveral.org
<mailto:D.Dickey@cityofcapecanaveral.org> >
Cc: Stephanie Johnson
<s.johnson@cityofcapecanaveral.org
<mailto:s.johnson@cityofcapecanaveral.org> >
Subject: Fwd: Report a Concern (form)
has been filled out on your site.
Community Development team, Please reply
to Mr. Campbell at your convenience.
Joshua
Joshua Surprenant
Community Services Director
j.surprenant@cityofcapecanaveral.org
<mailto:j.surprenant@cityofcapecanaveral.org>
321-868-1240 Ext. 403 office
321-243-8750 cell
321-868-1248 fax
100 Polk Avenue. P.O. Box 326
Cape Canaveral, FL 32920
www.cityofcapecanaveral.org
<http://www.cityofcapecanaveral.org>
________________________________
From: Please Do Not Click Reply
<support@govoffice.com <mailto:support@govoffice.com> >
Sent: Thursday, March 14, 2019 12:53:53
PM
To: Joshua Surprenant
Subject: Report a Concern (form) has
been filled out on your site.
Your Site has received new information
through a form.
Form: Report a Concern
Site URL: www.cityofcapecanaveral.org
<http://www.cityofcapecanaveral.org>
-------------------------------------------------
Name: patrick Campbell
Email: patrickcampbell@cfl.rr.com
<mailto:patrickcampbell@cfl.rr.com>
Phone Number: (321)784-5364
What is your concern?: The code
enforcement map is woefully out of date and does not include violations
that I know have been submitted to the city. When is this map updated
and where is the master record of all violations submitted to the city?
Do Not Click Reply - This e-mail has
been generated from a super form.
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records
law. As a result, any written communication created or received by the
City of Cape Canaveral officials and employees will be made available to
the public and/or media upon request, unless otherwise exempt. Under
Florida Law, email addresses are public records. If you do not want your
email address released in response to a public-records request, do not
send electronic email to this entity. Instead, contact our office by
phone or in writing
Florida has a very broad public records law. As
a result, any written communication created or received by the City of
Cape Canaveral officials and employees will be made available to the
public and/or media upon request, unless otherwise exempt. Under Florida
Law, email addresses are public records. If you do not want your email
address released in response to a public-records request, do not send
electronic email to this entity. Instead, contact our office by phone or
in writing
Florida has a very broad public records law. As
a result, any written communication created or received by the City of
Cape Canaveral officials and employees will be made available to the
public and/or media upon request, unless otherwise exempt. Under Florida
Law, email addresses are public records. If you do not want your email
address released in response to a public-records request, do not send
electronic email to this entity. Instead, contact our office by phone or
in writing
Florida has a very broad public records law. As
a result, any written communication created or received by the City of
Cape Canaveral officials and employees will be made available to the
public and/or media upon request, unless otherwise exempt. Under Florida
Law, email addresses are public records. If you do not want your email
address released in response to a public-records request, do not send
electronic email to this entity. Instead, contact our office by phone or
in writing
Florida has a very broad public records law. As
a result, any written communication created or received by the City of
Cape Canaveral officials and employees will be made available to the
public and/or media upon request, unless otherwise exempt. Under Florida
Law, email addresses are public records. If you do not want your email
address released in response to a public-records request, do not send
electronic email to this entity. Instead, contact our office by phone or
in writing
<GovOffice_Report_a_Concern.png>
Florida has a very broad public records law. As a
result, any written communication created or received by the City of
Cape Canaveral officials and employees will be made available to the
public and/or media upon request, unless otherwise exempt. Under Florida
Law, email addresses are public records. If you do not want your email
address released in response to a public-records request, do not send
electronic email to this entity. Instead, contact our office by phone or
in writing
Florida has a very broad public records law. As a
result, any written communication created or received by the City of
Cape Canaveral officials and employees will be made available to the
public and/or media upon request, unless otherwise exempt. Under Florida
Law, email addresses are public records. If you do not want your email
address released in response to a public-records request, do not send
electronic email to this entity. Instead, contact our office by phone or
in writing
<cco_prr_email_est_re_campbell_201904.pdf>
Florida has a very broad public records law. As a result, any
written communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
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