HomeMy WebLinkAboutFwd Report a Concern(s) to the City of Cape Canaveral and Code Enforcement Changes (6)FYI. dg
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_____________________________
From: Joshua Surprenant <j.surprenant@cityofcapecanaveral.org>
Sent: Sunday, May 19, 2019 5:01 PM
Subject: Fw: Report a Concern(s) to the City of Cape Canaveral and Code
Enforcement Changes
To: Bob Hoog <b.hoog@cityofcapecanaveral.org>, Mike Brown
<m.brown@cityofcapecanaveral.org>, Wes Morrison
<w.morrison@cityofcapecanaveral.org>, Rocky Randels
<r.randels@cityofcapecanaveral.org>, Angela Raymond
<a.raymond@cityofcapecanaveral.org>
Cc: David Greene <d.greene@cityofcapecanaveral.org>, Anthony Garganese
<agarganese@orlandolaw.net>, David Dickey
<d.dickey@cityofcapecanaveral.org>, John DeLeo
<j.deleo@cityofcapecanaveral.org>, Jennifer Nix <jnix@orlandolaw.net>,
Stephanie Johnson <s.johnson@cityofcapecanaveral.org>
Good afternoon Mayor and City Council Members.
I have been made aware of an email sent from Mr. Christopher Cloney to
Mr. Patrick Campbell that discusses the future Citizen Request for
Action Portal (what we have in the past referred to as a "citizen’s
communication center"). It's important to note that the original email
from Mr. Campbell (also below) takes particular aim at code enforcement,
code enforcement board, special magistrate, Report a Concern webpage
webform and the future Citizen Request for Action Portal (what Mr.
Campbell is referring to as the "Citizen Portal").
Mr. Campbell's explanation of the reasoning for a Citizen Portal or
Citizen Request for Action Portal is completely incorrect and pure
misinformation.
Below I have provided you with correct Citizen Request for Action
Portal information so you are able to field any inquires that may result
from Mr. Cloney or Mr. Campbell's email(s).
The purpose of theCitizen Request for Action Portal is another effort
to improve transparency and efficiency, refineaccessibility, increase
Community communication, raise the level of data collection from
submission to closure and upgrade our current reporting capabilities.
The Citizen Request for Action Portal has been part of the ongoing
website and IT upgrade projects through Revize and BS&A, and has been
discussed at public meetings, on social media, City events, The Weekly
Update and Director memos (See the attached memos from August 31, 2018 /
Website update for increased transparency, web presence, Community
communication and improved accessibility under the ADA and
Rehabilitation Act and January 16, 2019 / New municipal software to
increase efficiencies, increase revenues and provide better overall
customer support).
Our Community will use the portal to identify non-emergency issues and
report those service requests directly to City Departments and Staff.
Users can upload a photo or video of the concern and mark the geographic
location on a map. Each request can then be tracked for follow up
information. Portal users are allowed to submit concerns anonymously, or
create an account – either way the user can track their concern to
resolution through a ticket number.
Below are screenshots from the City of Lansing, Michigan
(https://www.lansingmi.gov/1372/Submit-Service-Request
<https://www.lansingmi.gov/1372/Submit-Service-Request> ), who is using
a similar Citizen Request for Action Portal, that show
concerns/submissions are visible to all website users.
List view
Map view
I am also providing links to City's around us that use similar portals
in order to report and track concerns:
* City of Cocoa Beach
*
https://www.cityofcocoabeach.com/publiclogin.aspx?dn=www.cityofcocoabeac
h.com&https=False&txtRedirect=RequestTracker.aspx&strAction=Login&newURL
=%2fforms.aspx%3ffid%3d81
* City of Titusville
*
http://www.citizenserve.com/CAP/CitizenController?Action=showNewApplicat
ionPage&type=Code
* City of Satellite Beach
*
https://www.citizenserve.com/Portal/PortalController?Action=showApplyCom
plaintPage&type=Code
* City of Cocoa
*
https://www.cocoafl.org/MyAccount?from=url&url=%2fRequestTracker.aspx%3f
strAction%3dLogin%26ysnSave%3d1%26newURL%3d%2fforms.aspx%3ffid%3d196
I hope you enjoyed this wonderful Sunday!
Please contact me if you have any further questions.
Joshua Surprenant
Community Services Director
j.surprenant@cityofcapecanaveral.org
Office: (321) 868-1240 Ext. 403
Cell: (321) 243-8750
601 Thurm Blvd. P.O. Box 326
Cape Canaveral, FL 32920
www.cityofcapecanaveral.org <http://www.cityofcapecanaveral.org/>
________________________________
From: Moros, Linda <linda.moros@bcso.us>
Sent: Sunday, May 19, 2019 12:56:26 PM
To: Joshua Surprenant
Subject: Fwd: Report a Concern(s) to the City of Cape Canaveral and
Code Enforcement Changes
Joshua,
I don’t know why I am included on this thread, but I saw you were not
so I’m forwarding to you for your information
Linda
Begin forwarded message:
From: Chris Cloney <ccc@cloney.com <mailto:ccc@cloney.com> >
Date: May 19, 2019 at 9:53:00 AM EDT
To: Patrick Campbell <patrickcampbell@cfl.rr.com
<mailto:patrickcampbell@cfl.rr.com> >
Cc: Ginger Wright <G.Wright@cityofcapecanaveral.org
<mailto:G.Wright@cityofcapecanaveral.org> >, Brian Palmer
<B.Palmer@cityofcapecanaveral.org
<mailto:B.Palmer@cityofcapecanaveral.org> >, Charles Hartley
<chartley@cfl.rr.com <mailto:chartley@cfl.rr.com> >, Chris Robinson
<C.Robinson@cityofcapecanaveral.org
<mailto:C.Robinson@cityofcapecanaveral.org> >, "Inez Stone
(murphy_stone@yahoo.com <mailto:murphy_stone@yahoo.com> )"
<murphy_stone@yahoo.com <mailto:murphy_stone@yahoo.com> >, "James C.
Hale (jhale75@cfl.rr.com <mailto:jhale75@cfl.rr.com> )"
<jhale75@cfl.rr.com <mailto:jhale75@cfl.rr.com> >, Linda Moros
<linda.moros@bcso.us <mailto:linda.moros@bcso.us> >, "Mary K. Russell"
<famruss376@cfl.rr.com <mailto:famruss376@cfl.rr.com> >, "Michael
German" <M.German@cityofcapecanaveral.org
<mailto:M.German@cityofcapecanaveral.org> >, Paula Collins
<bcollins19@cfl.rr.com <mailto:bcollins19@cfl.rr.com> >, "Walter P.
Godfrey" <wgodfrey@fireexpert.com <mailto:wgodfrey@fireexpert.com> >,
Jennifer Nix <jnix@orlandolaw.net <mailto:jnix@orlandolaw.net> >
Subject: Re: Report a Concern(s) to the City of Cape Canaveral
and Code Enforcement Changes
Mr. Campbell:
Thank you for your timely and informative email. I am a
private attorney privileged to serve on the Cape Canaveral Code
Enforcement Board. One might deem my view of the proposed action to be
biased but I believe your concerns are well-founded. On its surface the
Special Magistrate proposal is objectionable because it reduces the
number of residents involved in the enforcement process to one lawyer.
Leaving enforcement decisions to a (paid? resident?) lawyer instead of a
panel of volunteer residents would likely result in a
mechanistic/technical approach to situations as opposed to the current
collective evaluation of presented circumstances and application of old
fashioned common sense. Concentrating decision making into one person
might seem efficient, as it would surely reduce discussion, but fairness
has been known to suffer at the well-meaning hands of efficiency.
Your email is the first I have heard about a “Citizen Portal”
that would purportedly burden residents in their efforts to be involved
in local government functions. Such action warrants close scrutiny both
as to purpose and effect.
I will be out of the country on May 21st but I will try to
hurriedly educate myself on the proposals and express my concerns before
I depart.
Thank you for the head’s up.
Chris Cloney
________________________________
From: Patrick Campbell <patrickcampbell@cfl.rr.com
<mailto:patrickcampbell@cfl.rr.com> >
Sent: Saturday, May 18, 2019 11:54 PM
To: Chris Cloney
Subject: Report a Concern(s) to the City of Cape Canaveral and
Code Enforcement Changes
Thank you for being interested in the wellbeing of our City. I
am Patrick Campbell, a 40 year resident of Cape Canaveral. I do not work
for the City, speak for the City, or represent the City in any way. I am
a resident. I have used the Report a Concern form located on the City
website and found it to be fairly effective in contacting City
leadership. However, contacting the City is not enough. It is what the
City does with important citizen input that matters.
PLEASE ATTEND AND VOICE YOUR OPINION at the Tuesday City Council
Meeting May 21st 6 PM. The City wants to move to a Special Magistrate
System of code enforcement. Fill out a comment card and tell them what
you think of this change. Send a Report a Concern. Make your views
known.
Two things are happening. First, the Code Enforcement Board,
people that LIVE IN AND CARE FOR OUR CITY, will be disbanded. A lawyer
(Special Magistrate) will replace the board. The representation of your
interests, protection of citizen's influence on the actions of the city
and your voice in city management will be marginalized.
The next thing, already in work, is the continuation of the
City's strategy to restrict public access to the activities and
performance of Code Enforcement by establishing a "Citizen Portal." You
will be required to register to view Code Enforcement inner workings and
productivity. You will see only what City leadership wants you to see.
If you believe in open government, the people's right, DO NOT
LET THIS HAPPEN. Do not let the City of Cape Canaveral leadership erode
the protections established by Florida's Sunshine Laws.
I see disturbing trends in the provisions for public
participation in the management of our community. Since 1909 Florida has
been among the National leaders in promoting the concepts of open
government. On January 4, 2011, then Governor Rick Scott issued
Executive Order 11-03 re-establishing the Office of Open Government. The
order remains in place under Governor DeSantis and states, in part:
“The Office (of Open Government) will (1) facilitate Floridians’
right to know and have access to information with which they can hold
government accountable, (2) establish and maintain a website providing
ready access to accountability information, (3) continue to assure full
and expeditious compliance with Florida’s open government public records
laws, and (4) provide training to all executive agencies under my
purview on transparency and accountability. The Office will also have
primary responsibility for ensuring that the Office of the Governor
complies with public records requests in an expeditious manner.”
The leadership of the City of Cape Canaveral is acting in a
manner contrary to the concepts and spirit of the laws of open
government.
Specifically, I have experienced City leadership employing a
strategy that:
- makes access to information difficult or unreasonably
expensive
- includes non-responsiveness or delay responding to citizen
concerns
- uses misinformation, fragmented information and incorrect
information to explain or justify their actions
- applies City power in a disrespectful, punitive, capricious
and selective manner
Send the City leadership an email with your views on reducing
citizen influence on the actions of the City by the elimination of the
Code Enforcement Board. Email and call the City Manager, David Greene
321.868.1220. Let him know how important representation by the Code
Enforcement Board, active participants and residents of Cape Canaveral,
is to protect our interests. Do not be fooled by the cheaper, faster,
better, more consistent application mantra as reasons for a Special
Magistrate.
It is not about any of that. It is about reducing citizen
influence on City decisions that affect all of us. It is about City
leadership deflecting responsibility and accountability. It is about
diminishing your rights.
City of Cape Canaveral Executive Leadership and Staff
City Manager, David Greene
D.Greene@cityofcapecanaveral.org
<mailto:D.Greene@cityofcapecanaveral.org>
Community Development Director, David Director
D.Dickey@cityofcapecanaveral.org
<mailto:D.Dickey@cityofcapecanaveral.org>
Code Enforcement Officer, Brian Palmer:
B.Palmer@cityofcapecanaveral.org
<mailto:B.Palmer@cityofcapecanaveral.org>
Code Enforcement Officer, Chris Robinson
C.Robinson@CityofCapeCanaveral.org
<mailto:C.Robinson@CityofCapeCanaveral.org>
City of Cape Canaveral Elected Officials
Entire City Council
CouncilMembers@CityofCapeCanaveral.org
<mailto:CouncilMembers@CityofCapeCanaveral.org>
Mayor, Bob Hoog
B.Hoog@cityofcapecanaveral.org
<mailto:B.Hoog@cityofcapecanaveral.org>
Mayor Pro Tem, Mike Brown
M.Brown@CityofCapeCanaveral.org
<mailto:M.Brown@CityofCapeCanaveral.org>
City Council Member, Wes Morrison
W.Morrison@cityofcapecanaveral.org
<mailto:W.Morrison@cityofcapecanaveral.org>
City Council Member, Angela Raymond
A.Raymond@cityofcapecanaveral.org
<mailto:A.Raymond@cityofcapecanaveral.org>
City Council Member, Rocky Randals
R.Randels@cityofcapecanaveral.org
<mailto:R.Randels@cityofcapecanaveral.org>
City of Cape Canaveral Code Enforcement Board
Charles Hartley
chartley@cfl.rr.com <mailto:chartley@cfl.rr.com>
Christopher Cloney
CCC@cloney.com <mailto:CCC@cloney.com>
Inez Stone
murphy_stoney@yahoo.com <mailto:murphy_stoney@yahoo.com>
Mary Russell
famruss376@cfl.rr.com <mailto:famruss376@cfl.rr.com>
Paula Collins
bcollins19@cfl.rr.com <mailto:bcollins19@cfl.rr.com>
Walter Godfrey
wgodfrey@fireexpert.com <mailto:wgodfrey@fireexpert.com>
________________________________
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Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
Florida has a very broad public records law. As a result, any written
communication created or received by the City of Cape Canaveral
officials and employees will be made available to the public and/or
media upon request, unless otherwise exempt. Under Florida Law, email
addresses are public records. If you do not want your email address
released in response to a public-records request, do not send electronic
email to this entity. Instead, contact our office by phone or in writing
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