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HomeMy WebLinkAboutSpringbrook -Cash Receipt process SPRINGBROOK CASH RECEIPT PROCEDURE Springbrook Cash Receipt Process The City of Cape Canaveral receives payments for the following: 1. Building Permits 2. Business Tax Receipts 3. Fire Inspection 4. Code Violations 5. Leisure Service Programs 6. Notaries 7. Other items that require payment to the city Each one of these is considered an “Invoice” and is to be processed using the Cash Receipt (CR) program in Springbrook. Below is a Springbrook Step by Step on creating/entering/processing a Cash Receipt Batch Step One: Creating a Cash Receipt Batch 1. On the drop down click on “New” 2. Batch Definition window will appear 1. 2. 3. Enter you assigned CR number Ex: 50301.08.2018 5 = your assigned # 03 = day of the month 3. 01= batch # for that day 08 = month (auto filled) 2018 ar (auto filled) 4. Hit Save Your batch is now created, proceed to “Step Two” Step Two: (ask customer how they will be paying) Entering Cash Receipt 1. 1. Click on “Enter Receipt” 2. Click on “New” at the top to the 3. Cash Entry/Cash Receipt Window will open **The “Invoice” can be located two different ways 2. By customer # (a) or click on the “Search” tab (b) a. Customer # Enter customer # hit tab key Customer information will be entered in the boxes Springbrook SPRINGBROOK CASH RECEIPT PROCEDURE Cash Receipt Process Continued: Step Two (Entering Cash Receipt) b. Search Click on “Search Tab” If you use the Search Tab your screen will look like this: Enter the AR Inv# or LP License # - Hit Tab on your keyboard The customer information will appear on cash entry screen 4. On the bottom window of the screen click on the “Detail” tab This will give you more detail information about the “Invoice” 5. Review the information on the screen to the “Invoice” *Invoice amount match info in Cash Receipt detail? Is any additional information needed? Email/phone #/backup paperwork Write info on form and highlight **If dollar amount has been changed – contact BTR Clerk or Finance **Banking Fees (surcharge) – CC only- this will be entered on separte line- 6. “Payments” - If all is correct click on Amount – invoice (surcharge or other amounts will be included) amount will appear in the “Amount” box 7. “Pay Method” select the method on drop down *** (cash/check-finance/credit card) 8. “Reference” enter check #/credit card type*** (CK #/ CC type = Visa/Master/AmEx etc.) 9. Look over “ Cash Entry” window 10. Click on 11. Receipt will print out on the “Cash Receipt Printer” give to customer Pay Method *** Pay Method –Credit Card (Refer to “CyberSource” process) Cash – write on “Invoice” Cash & initial –Make copy(s) – one > CR report > one BTR Clerk > customer (if requested) Check – write on “Invoice” Ck # & initial- Make copy(s) – one > CR report > one BTR Clerk > customer (if requested Credit Card - write on “Invoice” CC # & initial Make copy(s) – one > CR report > one BTR Clerk > customer (if requested Attach cash/checks/CC receipts to CR invoice – place in a secure drawer SPRINGBROOK CASH RECEIPT PROCEDURE 12. Continue to enter cash receipts. Springbrook Cash Receipt Process Step Three Closing out your batch –to be down at the end of your shift each day 1. Click on “Proof List” 2. Print Options a. Report Type “Detailed” b. Sort by “Customer No” c. Ck “Include payment method summary” 3. Select “Print Preveiw” 4. Review report – Do your “Payment” methods (cash/checks/CC) add up to your report? Yes – proceed to step 5 No – recheck entered transactions – make corrections where needed – reprint proof list proceed to step 5 5. Cash Receipt Documents a. Attach cash/checks/CC receipts to CR proof list **** b. Turn in to Finance for completion of batch c. ****Community Development staff will continue to process CR batches as previous Finance will contact you if there are any questions / discrepencies