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HomeMy WebLinkAboutOrdaz, Francisco - ResumeFrancisco (Frank) Ordaz 6808 Beatty Drive, Austin, TX 78749 Home (512) 350-2443 - Work (512) 854-3249 Progressively responsible management experience supporting strategic organizational change, developing team-based progressive solutions to complex issues and facilitating consensus on solutions for public and private stakeholders resulting in quality results. Finance Director, Travis County Sheriff’s Office, Austin, TX. (09/08-present) Employees 1,507, Population 974.365. Chief financial officer for $129 million law enforcement and corrections organization. Supervise fifteen staff. Responsible for accounting, budget management, accounts payable, accounts receivable, purchasing, auditing, financial statement reporting, revenue and expense forecast, fleet and fixed assets management. Results: Cost Savings – Realigned staffing levels with changing inmate average daily population realizing $1.4 million in savings. Internal controls – Strengthened internal controls to expedite vendor payments, initiated cost recoveries, closed dormant accounts, reduced liability exposure and minimized audit findings. Financial management – Initiated monthly expenditure and revenue forecast briefings for executives and published first standard operating procedures manual for Finance Section. Employee productivity – Established performance expectations through cross training, technology enhancements, reorganization, business work flow process reengineering improvements, and succession planning. Assistant Director for Budget and Finance, Human Services Dept., Norfolk, VA. (01/06-09/08) Employees 562, Population 241,000. Chief financial officer for $76 million organization. Supervised forty three staff. Responsible for budget development and management, accounts payable, accounts receivable, payroll, purchasing, auditing, financial statement reporting, revenue forecast, grants management, contract negotiations, performance measurement, information technology, succession planning, business work flow process reengineering, local, state and federal fiscal reporting requirements, research, planning and program evaluation, facilities management and operations. Results: Cost savings – Realigned staffing levels with changing workload and performance expectations through outsourcing, technology enhancements, reorganizations and business process reengineering realizing $2.1 million in savings. Employee accountability – Initiated employee performance appraisal program for 562 Employees. Time savings – Reduced vendor payment cycle time from six months to thirty days. Succession planning - Conducted desk audits, published first standard operating procedures manual, created employee productivity measures and implemented cross training initiative. Strategic recruiting – Designed comprehensive recruitment model to attract and retain high performing employees -Francisco (Frank) Ordaz 6808 Beatty Drive, Austin, TX 78749 Home (512) 350-2443 - Work (512) 854-3249 Fiscal Manager Building Code Services Division, Broward County, FL. (03/05-01/06) Emp. 154 Pop.1.8 M, 2nd largest county in Florida encompassing 31 municipalities Chief financial officer for regional provider of building code inspection, plan review, elevator inspection, zoning enforcement, blasting monitoring and tradesperson licensing services. Customer base includes 14 municipalities, unincorporated areas, Broward County School Board and Fort Lauderdale/Hollywood International Airport and 6,000 tradespersons. Administered $14 million budget and supervised staff of eight. Responsible for budget development and management, accounts payable, accounts receivable, payroll, purchasing, accounting, auditing, monthly closings, information technology, fleet management, marketing, revenue forecast, service level projections, fee assessment, annexation impact assessments, contract negotiations, performance measurement, union negotiations, business planning and business work flow process reengineering. Results: Cost savings – Consolidated zoning and building permitting agencies into a one-stop service center resulting in higher staff productivity through cross training and the elimination of redundant staff through attrition realizing $1.4 million in savings. Cost savings – Eliminated $4 million deficit by refinancing debt, renegotiating service contract rates, selling services to new customers, reducing indirect costs, establishing full cost recovery fees, and eliminating excess staff through attrition. Service optimization – Launched $3 million online permitting service to expedite application, payment, review and issuance of permits. Managed process design and delivery for cost efficiencies. Deployed mobile devices for recording and reporting inspection results. Designed interactive voice response (IVR) solution for recording and reporting elevator inspections results. Principal Budget and Management Analyst, Broward County, FL. (11/96-03-05) Pop.1.8 M, Budget $3B, Employees 13,321. 2nd largest county in Florida encompassing 31 municipalities. Project manager and senior team leader of the Internal Consulting Team. In concert with cross-agency teams, responsible for multi-department business work flow processes reengineering and operations streamlining, negotiated inter-local agreements and union contracts and conducted cross-agency program evaluations to reduce costs and realize efficiencies by applying extensive inventory of consulting and group facilitation tools and techniques. Assisted in taxation and annexation policy implementation, preparation and administration of a $3 billion operating and capital improvement budget. Managed quarterly and annual performance measurement program for 77divisions. Negotiated contracts with six unions covering 80% of workforce. Managed capital improvement program. Extensive experience serving as a liaison to Fire Rescue, Sheriff’s Office, Emergency Management, E-911 and Regional Communications, Office of Housing Finance, Information Technology, Community Development, Public Works, Comprehensive and Neighborhood Planning, Zoning, Transportation Planning, Regional Parks, Animal Care Regulation, Libraries, Mass Transit, Water and Wastewater Services, Building Code Services, Development Management, Port Everglades and Fort Lauderdale/Hollywood International Airport. -Francisco (Frank) Ordaz 6808 Beatty Drive, Austin, TX 78749 Home (512) 350-2443 - Work (512) 854-3249 Results: Cost savings – Consolidated Broward Sheriff’s Office and Broward County Fire Rescue Division to achieve communications integration and unified command realizing $1.5 million in savings. This is the first consolidation in the nation between a sheriff’s office and a fire rescue department. Cost savings – Designed satellite booking centers resulting in $130 million cost avoidance; reduced overtime 15% at Airport Fire Rescue by maximizing staffing levels, leave usage and scheduling practices; developed and implemented air rescue fee to offset costs by $1.4 million. Fiscal assessment – Analyzed fiscal, infrastructure, staffing and service delivery impacts of annexations and incorporations and created employee transition plans for displaced employees. Interoperability gains – Deployed $33 million county-wide public safety communication system enabling radio interoperability and closest unit response for fire/rescue emergencies. Time savings - Automated Broward County’s Performance Measurement Reporting System into a paperless process reducing staff processing time by 85% for the 77 participating divisions. New process ensures timely completion of quarterly performance measurement reporting online. Productivity gains - Redesigned the child care licensing process and identified opportunities for a staff capacity increase of 15% to serve an additional 836 clients annually with no increase in staff. Rework reduction – Designed an e-government application process for veteran benefit awards to standardize intake procedures online, increase the number of awards and decrease rework by 47%. Productivity gains – Streamlined 29 different permitting and licensing processes and identified staff capacity savings of 42,699 staff hours by co-locating all licensing and permitting functions at a single location. Employee relations – Successfully negotiated union contracts for fire, police, blue collar, white collar and port employees. Management Intern, City of Provo, UT (01/96-10/96). Pop.105,000, Budget $124M, Emp. 771 Prepared $1.4 million budget for interdepartmental preventive maintenance program and standardized interdepartmental communication equipment inventory for cost savings. Management Intern, Orem, UT (10/95-10/96). Pop. 85,000, Budget $69M, Emp. 415 Established efficient E-911 dispatch staffing level, analyzed cost effectiveness of lockup procedures and conducted feasibility study to privatize animal control services. Management Intern, South Jordan, UT (09/95-12/95). Pop. 33,000, Budget $47M, Emp. 202 Developed capital improvement program criteria for the prioritization of infrastructure needs. Management Intern, Kids On the Move, Orem, UT (09/95-12/95) Budget $1.8M, Emp. 57 Created business plan strategy for early childhood intervention center to deliver enhanced quality service to a significant greater number of clients. Francisco (Frank) Ordaz 6808 Beatty Drive, Austin, TX 78749 Home (512) 350-2443 - Work (512) 854-3249 Management Intern, Greenville, TX (05/95-08/95). Pop. 25,000, Budget $45M, Emp. 367 Established best practices for streets department, evaluated engineering firms for bidding process, proposed $1.2 million in street improvements and new fee structure to fund operations. Management Intern, Payson, UT (09/94-12/94). Pop. 14,000, Budget $17M, Emp. 97 Designed a feasibility study to meet federal requirements for community development grant funding. Languages Fluent in English and Spanish. Studied Hebrew and German. International Experience Jerusalem Center for Near Eastern Studies, Israel, 1992 Archaeology, Ancient texts and Hebrew. Austro-American Institute of Education, Austria, 1994 Art, Music, German and European politics. London study abroad, English criminal justice system (03/05/04 -03/12/04). Mexico, community outreach volunteer, (1988-1990) Education Master of Justice Policy and Management (12/05) Florida Atlantic University (FAU). Master of Urban and Regional Planning (05/03) FAU. GIS (Arc View-Arc Info) trained Master of Public Administration, (04/96) Brigham Young University. BA - Political Science, (08/94) Brigham Young University. Certificate in Community and Economic Development and Planning, FAU (05/00). University Teaching and Research Adjunct Instructor, Old Dominion University. Department of Educational Leadership and Counseling Education, Undergraduate Human Services Program, Norfolk, VA. (06/06 – 04/07) Taught Program Development and Implementation, and Interpersonal Relations in classroom, televised and online settings. Graduate Research Assistant, Florida Atlantic University, Business School. Designed a marketing plan and developed curriculum for new Master of Arts Management program (2003-2004). Graduate Research Assistant, Brigham Young University. Graduate Public Administration Program. Conducted research on factors supporting economic development in emerging economies. (1995-1996). Teaching Assistant, Brigham Young University. American Heritage Department. Taught US History, Economics and Political Science courses to international students. (1992-1995 ). Advanced Facilitation Training Professional Facilitator, assisted public, private and non-governmental organizations practice organizational change using group facilitation process methodologies that include Group Problem Solving, Strategic Planning, Team Building, Participatory Planning and Process Reengineering Professional International City/County Management Association (ICMA). National Association of State Human Services Finance Officers (2006-2008). Broward Facilitators Network Co-Chair, 2002-2003. Francisco (Frank) Ordaz 6808 Beatty Drive, Austin, TX 78749 Home (512) 350-2443 - Work (512) 854-3249 Publications Jeanne B. Stinchcomb, Ph.D. and Francisco Ordaz. “The Integration of Two Brotherhoods into One Organizational Culture: A Psycho-social Perspective On Merging Police and Fire Services.” January 2007. Public Organization Review: A Global Journal. Springer Netherlands Zhao, Fang, Ph.D., P.E., Min-Tang Li, Ph.D., Jill Strube, Ph.D., and Francisco Ordaz, MPA. Integrating Land Use and Transportation in a GIS Visualization Tool. July 2001. Florida International University: Lehman Center for Transportation Research. Awards Academic Scholarship, Brigham Young University (1991-1996) Delores A. Auzenne Fellowship, Florida Atlantic University (2002-2004) Community Service Pianist, church organist, French horn player, choir singer, conductor and youth leader.